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The Albany

££ - £££, British,
Queens Road, Thames Ditton KT7 0QY, England
+44 20 8972 9163
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Overview
  • Excellent22%
  • Very good26%
  • Average19%
  • Poor17%
  • Terrible16%
Travellers talk about
“duck salad” (10 reviews)
“sunday roast” (19 reviews)
“the river” (189 reviews)
Closed Now
Hours
CUISINES
Bar, British, Pub, Contemporary, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Queens Road, Thames Ditton KT7 0QY, England
All Details
Write a ReviewReviews (672)
Traveller rating
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1 - 10 of 666 reviews

Reviewed 5 days ago via mobile

Beautiful setting on the Thames. Friendly staff, lots of food choices including a separate vegan menu. Lovely pub and lots of parking. Definitely going back to try rest of the menu!

Date of visit: January 2019
Thank 258natasham
Reviewed 3 weeks ago via mobile

This was meant to be a special Boxing Day lunch for my parents visiting. On arrival not welcoming couldn’t even find my booking. Eventually seated environment didn’t feel Christmassy at all apart from the crackers. Most of starters, mains and puddings options weren’t unavailable. Drinks...More

Date of visit: December 2018
Thank MarianaFSilva
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 1 week ago

I'm really disappointed and embarrassed to read your review Mariana. I can't apologise enough for your poor visit to The Albany. I'd really like the opportunity to make it up to you, please make contact with myself at the pub to discuss the details of...More

Reviewed 3 weeks ago

Group of ten visited 28 Dec for afternoon meal. Staff friendly and helpful. Salmon fish tasty but just a slither of fish , perhaps just over 1cm thick. Diabolo pizza very poor (though looked cooked but it was still cold, perhaps still defrosting.. ). Definitely...More

Date of visit: December 2018
Thank Carioca15001906
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 1 week ago

I'm really disappointed and embarrassed to read your review Carioca. I can't apologise enough for your poor visit to The Albany. I'd really like the opportunity to make it up to you, please make contact with myself at the pub to discuss the details of...More

Reviewed 4 weeks ago via mobile

A huge menu and many things sold out or unavailable. Service was pretty good. I had roast beef and was disappointed - not crispy potatoes, overly cooked beef (asked for rare, was well done). My son was disappointed as the ketchup was too posh, he...More

Date of visit: December 2018
Thank Ben C
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 1 week ago

I'm really disappointed and embarrassed to read your review Ben. I can't apologise enough for your poor visit to The Albany. I'd really like the opportunity to make it up to you, please make contact with myself at the pub to discuss the details of...More

Reviewed 28 November 2018

I was staying in Surbiton with Fi. Fi had organised a lunch for mutual friends. Originally the venue was in central London but due to total chaos on the rail network it was a logistical nightmare to travel into CL!!! So the Albany was chosen....More

Date of visit: November 2018
Thank Alder11
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 5 December 2018

Thanks for the terrific review Alder! So pleased you enjoyed the roast! Looking forward to your return to us again soon! Best, Antony General Manager

Reviewed 28 November 2018 via mobile

Six of us went for Sunday lunch and we were all very happy with our roasts/steak. The sticky toffee pudding was dreamy. Lovely smell of mulled wine as we went in, too.

Date of visit: November 2018
Thank BN1979
GeneralManagerAA, Owner at The Albany, responded to this reviewResponded 5 December 2018

Thanks for the terrific review! So pleased you enjoyed the roast! Looking forward to your return to us again soon! Best, Antony General Manager

Reviewed 25 October 2018 via mobile

Went with friends recently. The food was completely unimpressive. I ordered a rib eye steak with double cooked chips. The steak was tasteless - I suspect it was the way it was "cooked" and the chips were soggy. My wife had the lamb, which was...More

Date of visit: October 2018
1  Thank nicholasbR743YM
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 1 November 2018

I'm really disappointed and embarrassed to read your review Nicholas. I can't apologise enough for your poor visit to The Albany. I'd really like the opportunity to make it up to you, please make contact with myself at the pub to discuss the details of...More

Reviewed 24 October 2018 via mobile

What a disappointment! Wish I’d read some of the reviews before our visit although I do like to make up my own mind but all the negative reviews are correct. I’ve already put my review on their website and don’t have the time or inclination...More

Date of visit: October 2018
1  Thank laine596
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 1 November 2018

I'm really disappointed and embarrassed to read your review Laine. I can't apologise enough for your poor visit to The Albany. I'd really like the opportunity to make it up to you, please make contact with myself at the pub to discuss the details of...More

Reviewed 21 October 2018 via mobile

I went to the Albany this Sunday afternoon for an evening meal with my family. The service was very slow, it took 30 minutes for the drinks to arrive at our table. Then when we went to order there was no roast meat left apart...More

Date of visit: October 2018
3  Thank Robert D
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 26 October 2018

Robert, I'm really sorry and embarrassed to read your review. I can't apologise enough for your poor visit to The Albany, I'd really like the opportunity to make it up to you. Please make contact with myself at the pub to discuss your visit further:...More

Reviewed 21 October 2018 via mobile

Infinitely better than of late. Good food well cooked and well presented. Excellent service, attentive without being intrusive. The view across the river to Hampton Court Palace is, of course, charming. But this restaurant is rather expensive.

Date of visit: October 2018
Thank ninak29
GeneralManagerAA, Manager at The Albany, responded to this reviewResponded 26 October 2018

Really appreciate the review Nina, looking forward to seeing you back at The Albany again soon. Best, Antony General Manager

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Nearby Attractions
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Ask a question
Questions & Answers
PAJWTRIP
24 May 2017|
AnswerShow all 2 answers
Response from David E | Reviewed this property |
It wasn't running when I was there not sure when it starts.
1
Vote
Siân R
8 October 2016|
AnswerShow all 6 answers
Response from TheAlbany | Property representative |
Hi Sian, We do allow dogs inside in the bar area and also everywhere outdoors. If you give us a call on 02089729163 we'll happily book you a table in the bar. Thanks, Rory General Manager
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$34
Cuisine
Bar, British, Pub, Contemporary, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
View, Bar Scene, Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Queens Road, Thames Ditton KT7 0QY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Thames Ditton
  • Phone Number: +44 20 8972 9163
  • E-mail
Description
You will find The Albany at the end of Queens Road, on the River Thames. Sat in between two boat clubs and with Hampton Court Palace on the other side of the river there’s not many better places to sit back, relax and watch the world go by. The warm hospitality, internal decor, fresh food, daily specials, continental lagers, log fires, real ales and outside terrace & beer garden make this a great pub for all occasions and seasons.Come down and check it out for yourself.
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