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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
View all details
meals, features
Reviews (266)
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266 results
Traveller rating
181
39
16
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15
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Time of year
LanguageEnglish
Traveller rating
181
39
16
15
15
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All reviews beef sunday carvery birthday party cooked to perfection the pub tasty meal home cooked food be fair food was lovely alison mark meats veg parts daughter
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Reviewed 1 week ago

Visited here for a family members birthday meal, the food is absolutely amazing! The staff were very friendly and welcoming took time to come and chat ect. The quality of the food is outstanding, would go as far as saying the best meal out I...have had! Can not wait to return again and try their other dishes.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2023 via mobile

We moved to Hedon in 2021 and have had drinks in the beer garden a few times, really lovely. We decided to book for the Sunday carvery and it was absolutely amazing. The meats were so tender and the vegetables were very good too, lots...of choice available. The members of staff and the Landlord were very welcoming and the room were the carvery is served is really nice. It’s also very reasonably priced. We will definitely visit again and have no hesitation in recommending the Haven Arms.More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2022

I was going to leave a review on your Facebook page but for some reason I cannot work out how to do it. But honestly the carvery I had today was absolutely amazing and I used to work in a carvery for many years. The...service was also spectacular, seated as soon as we arrived, drinks came very quickly, was told to wait for the restock of carvery which I find very good! (No one wants to only see a tiny bit of veggies in a dish on the deck) didn't wait too long either. Was definitely worth the wait! A massive choice of meats and vegetables which for me was out of this world. All meats were cooked to perfection, simply lent my fork on the meat and it fell apart 😍 all veg was very tasty too. Nothing seemed too much trouble at all. Plates were taken as soon as we had finished too. Always asked if everything was ok with our meals throughout. Even the carvery chef stopped to speak to us about the food at the bar as we were paying. I couldn't recommend this place enough and it's definitely not known to as many people as it should. I wouldn't have known about it if I hadn't spent 20 minutes looking for somewhere for Sunday lunch and I'm over the moon I've found this little gem hiding away in the fields 😍 we will be back without a doubt and I cannot wait to tell my family and friends about this place. The pub itself is very homely and cosy which I love the feel of. Everything all clean and tidy and all staff seemed very pleasant. Sometimes hard to find these days. Thank you so much for an amazing Sunday lunch haven arms!More

Date of visit: October 2022
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Reviewed 1 October 2022

We go here for a meal quite often on a Sunday, The the food is delicious, the choice of meat & vegetables is far greater than any other carvery I have previously been to. Staff always friendly, welcoming & efficient. Really can recommend , Very...good value.More

Date of visit: September 2022
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Reviewed 26 September 2022 via mobile

We held my daughters 30th birthday party here at the weekend. Mark & Alison were the most accommodating hosts. The party room looked lovely, fit for a Princess. The buffet was delicious and there was loads of choice and plenty of food. We had a...fantastic evening and my daughter said she had the best birthday ever!More

Date of visit: September 2022
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Reviewed 25 September 2022

We regularly eat here for our Sunday Roast and as usual food was beautiful, great food options - including desserts to chose from, staff lovely and accommodating and of course the beer excellent quality. Can totally recommend. Well done guys, see you next week!

Date of visit: September 2022
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Reviewed 25 September 2022 via mobile

The Haven Arms hosted a perfect birthday party for my Auntie’s 80th. The staff were so accommodating and let us decorate the room. The servers were very polite. The Carvery was delicious with such an excellent choice of meats and different vegetables and the roasties...were amazing. The chef was really friendly too. Definitely recommend.More

Date of visit: September 2022
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Reviewed 18 September 2022

All in all the Sunday Carvery was a reasonably priced and tasty meal BUT, as we had experienced previously, the management performance seriously lets the place down. We saw that there were insufficient Yorkshire Puddings for our party. Replenishment took too long to appear at...the pass (especially as we had pre-booked our table so they had known how many there would be to feed). We asked for Horseradish Sauce to accompany the roast beef and were told several minutes later that there was none (Later the Head Chef was seen serving up his own meal and helping himself to a sizeable portion if said sauce from a jar!). Two of our party were served the scrap ends of a pork joint and a beef joint that would have been better saved to use in a pie than serving up to a carvery guest. The wait to clear our plates was in excess of 15 minutes whereupon we asked what desserts were available. Almost 10 minutes later the waitress returned to take our dessert orders but then it was another 20 minutes before they appeared. Two ‘hot’ desserts were actually served luke warm (almost cold) with warmish custard. One of those was stale. The chef visited our table and asked if everything had been okay but did not listen to our response before moving away. The chef wore dirty jeans (that revealed his butt crack), a grubby t-shirt and a grubbier chef white jacket. The bathroom had an unhygienic soap dispenser and damp kitchen roll for drying hands. Perhaps, this place would be better under new ownership/management.More

Date of visit: September 2022
Helpful?1  
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Reviewed 18 September 2022 via mobile

Went for a Sunday Carvery. Waited for some time before we were actually allowed up for our food. Gentleman carving the meat we all felt was rather rude and gruff and could do with laundering his T-shirt, perhaps find one that would cover his exposed...belly and rear and wear a chef shirt large enough to also cover exposed skin. There were only two Yorkshire puddings to feed our large table until after we were sat and had started eating. We asked for Horseradish to go with our roast beef and were told there was none, only to see the chef serve himself some from a jar after we had eaten. The main meal, in all, was enjoyable and tasty despite the lack of Horseradish. It took forever for our plates to be cleared and for hot desserts to be served of which mine was stale and served cold with slightly warm custard. All in all, service was abysmal, head carver was rude, but main meal was enjoyable. I also saw a customer go back to the carvery and add more food to the plate they had already eaten from, food safety and environmental health would have something to say on this. The whole facility just looks run down and unloved. Toilets lacked the necessary sanitary needs for a disabled person with no mounted toilet paper within easy reach - additionally, hand soap is not hygienically dispensed and kitchen towel on a roll to dry your hands leaves a lot to be desired. Given the opportunity, I would offer three stars out of five, with a recommendation the chief carver clean himself up both inside and out, find a few pleasantries and a little less attitude. Make more condiments available to customers and improve on the dessert selection, quality and presentation to improve your star rating in the future. Hoping my feedback is noticed as I would like to go back if I knew my concerns had been addressed.More

Date of visit: September 2022
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Reviewed 8 April 2022 via mobile

Visited here for meal before boarding ferry, It was out of the way but worth a visit , I had attempted to prebook as it was Sunday carvery but booking hadn’t gone through , however the very helpful friendly staff fitted us in . The...food was delicious and obviously home cooked a varied choice for a buffet and reasonably priced . Parts of the place were a little tired but wouldn’t hesitate in returning especially for Sunday buffet . Couldn’t fault any of the staff they were all very efficient making sure we had everything we needed .More

Date of visit: April 2022
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Reviewed 23 January 2022 via mobile

Very Good atmosphere 🌟🌟🌟🌟🌟 Very friendly & welcoming staff 🌟🌟🌟🌟🌟 EXCELLENT Food 🌟🌟🌟🌟🌟 Will definitely be coming back again

Date of visit: January 2022
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Reviewed 16 January 2022

Staff really friendly food appalling bone in chicken slooped on to the plate cold not self service the photos on site look nothing what you are given give it a miss

Date of visit: January 2022
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Reviewed 11 January 2022

I have reviewed Haven Arms before, still as impressed as ever, food served piled high on individually placed orders rather then served at an open carvery but...... To be fair everything was really well organised and the super friendly staff made our visit enjoyable. No...rush to move us on even though our large numbers filled a corner. Truly efficient but with a real friendly manner. Food was lovely and piping hot, empty plates returned to the kitchen ! Thank you all again for a wonderful day.More

Date of visit: January 2022
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Reviewed 1 November 2020 via mobile

Mark and Alison are exceptional and what they do. Great food, lovely service. Always a warm welcoming and a homely feel to the place.

Date of visit: November 2020
Helpful?1  
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Reviewed 10 April 2020

This pub is our local and we eat here regularly. Great Sunday carvery but also excellent fish and chips and steaks as well as great beers and wines. At the time of writing we are all struggling with coronavirus but Mark and Alison have diversified...to offer excellent food via a drive thru facility. Great community service and still excellent quality food. It's what great pubs are all about!!More

Date of visit: April 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Maps33510439647
30 November 2019|
AnswerShow all 2 answers
Response from MarkHawksworth | Property representative |
yes if you send me a message at our email address (it will not allow me to type it here but should be easily googlable, enquiries at haven arms etc) or contact me by facebook haven arms hedon I will send the menu and... More
0
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lauramurrell
19 June 2017|
Answer
Response from MarkHawksworth | Property representative |
Always!
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HAVEN ARMS, Hedon - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Haven Arms

Haven Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4