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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$17 - US$84
CUISINES
Fast food, Middle Eastern, Lebanese, Mediterranean, Turkish
Special Diets
Halal
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meals, features, about
Reviews (62)
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62 results
Traveller rating
37
11
3
4
7
Traveller type
Time of year
LanguageEnglish
Traveller rating
37
11
3
4
7
Show reviews that mention
All reviews kebab salad bread big portions excellent food refurbishment meat chips bulgur eatery
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Reviewed 27 November 2020

Do not bother with aroma. Overpriced for what it is. I’ve eaten at the restaurant since they’ve had the renovations and it was ok, but not worth the money. The chicken kofte was too sour, but the lamb kofte was tasty. Today we placed a...More

Date of visit: November 2020
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Reviewed 17 November 2020

Really disappointed. Delivery was quick but food wasn’t very hot, the bulgar rice tasted stale like it had been sitting around for days and very oily and had a weird fishy smell to it. Chicken shish was ok. Would not buy from here again.

Date of visit: November 2020
Helpful?
Reviewed 17 August 2020

Bad service - they got my delivery wrong. I called to ask them to correct and their reply was 'Not our problem'. Why should you put up with rude, incompetent little people? Food - very disappointing. Flatbread was actually a Mexican tortilla from a packet!...More

Date of visit: August 2020
Helpful?
Reviewed 27 May 2020

Love aroma, never disappoints!!! People moaning about the price are unfair (tight) , Aroma is not your average greasy kebab shop- meat is quality and the portion sizes are huge!!! We prefer to eat in as we enjoy the bread and tzatziki starter, and the...More

Date of visit: May 2020
Helpful?
Reviewed 16 April 2020 via mobile

Excellent food, chicken cooked to perfection , 5*customer service, big portions. Wish I would lube closer

Date of visit: April 2020
Helpful?
Reviewed 22 September 2019 via mobile

Use to be great back in the day. Came back after refurb. Prices are noticeably higher and portions are smaller. Wish they had refreshed the kebab takeaway concept rather then go for sit down etc. The sitdown bill for 4 of us came to about...More

Date of visit: August 2019
Helpful?
Reviewed 19 August 2019 via mobile

Nice place and friendly staff. Value-wise this is not quite what it once was. Food still quite good though doesn’t seem to be quite as good as before the refurbishment. The post-refurb price hike seems unwarranted. I used to visit all the time, not so...More

Date of visit: July 2019
Helpful?
Reviewed 14 August 2019

the premises have had a cosmetic update ...most likely to improve chances for a sale... NO competition when it comes to value with Southall .. Shawarma is a sorry looking 'mix' of meat that has dried up on the grill ...and the flat bread is...More

Date of visit: August 2019
Helpful?
aromafooduk, Owner at Aroma, responded to this reviewResponded 15 August 2019

Hi, thank you for your feedback and comments which we always take on board to try and improve our service and quality. Sorry to hear on this occasion it was not up to your standards – however, we can reassure you that when we put...More

Reviewed 17 July 2019

We have used Aroma for years and we missed the when they refurbed me spent a lot of money in the new restaurant, but we are happy to have them back. We love the indoor eatery and will sample that side soon! We get the...More

Date of visit: June 2019
Helpful?2  
Reviewed 3 July 2019

I wrote a review of Aroma recently believing it had closed for good. (It had been closed for a very long time for refurbishment). Anyway, I am very pleased to report that they are back and that the food is every bit as good as...More

Date of visit: June 2019
Helpful?1  
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Questions & Answers
Ask a question
Derya I
24 December 2018|
AnswerShow all 2 answers
Response from aromafooduk | Property representative |
Hi, hopefully you would have seen but just to let you know aroma has now reopened this week and we are back in business! Hopefully see you there soon. Thank you for your continued interest in aroma.
0
Votes
richdubeyd
4 November 2018|
Answer
Response from aromafooduk | Property representative |
Hi, hopefully you would have seen but just to let you know aroma has now reopened this week and we are back in business! Hopefully see you there soon. Thank you for your continued interest in aroma.
0
Votes
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Frequently Asked Questions about Aroma
    Does Aroma offer takeaway?
    Yes, Aroma offers takeaway services.
    Does Aroma offer delivery?
    Yes, Aroma offers delivery services.
    How is Aroma rated?
    Aroma is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 4
    • Value: 4