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Does this restaurant have step-free access into the building to accommodate wheelchairs?YesNoUnsure
Does this restaurant have a wide entryway that would allow a wheelchair to pass?YesNoUnsure
Does this restaurant have a wide path to the entrance that is well-lit and free of obstructions to accommodate guests with vision or mobility impairments?YesNoUnsure
Does this restaurant have a fully automatic front door to accommodate guests with mobility impairments?YesNoUnsure
Does this restaurant have step-free access into the dining area to accommodate wheelchairs, such as an elevator?YesNoUnsure
Does the restaurant have an accessible-height sink in the bathroom?YesNoUnsure
Does this restaurant offer large print menus for guests with visual impairments?YesNoUnsure
Does the restaurant have fixed grab bars for the toilets in the bathroom?YesNoUnsure
Does the restaurant have wide clearance into the bathroom for guests with mobility restrictions?YesNoUnsure
Does this restaurant offer braille menu or QR codes for guests with visual impairments?YesNoUnsure
All reviews pizza steak spam fritters fish and chips caesar salad sunday roast pudding mash meatballs salmon sea bass pleasant surroundings specials board lovely restaurant birthday meal varied menu quality of food
Having used the Gelsmoor 5 or 6 times a year since it opened we always find that not a lot ever changes. We have been as a couple, as part of a large group, been at Xmas time So we've been at most times of...More
What has happened in the last few months, Food and service gone off. Tried calling today for the staff to pick up phone and put down. When I go in and ask why do you keep putting down the phone I am told its because...More
We visited on Saturday evening as 2 couples. This was our first visit and first impressions were very good when we walked in. A little disappointed that we were faced with 4 waiting staff who did not acknowledge us. We walked to the bar and...More
Really quite but the service was very slow, this is Normally a very busy restaurant so I have to wonder what has happened ...
Had the Sunday roast at £12.50 a portion:- Bland food, hard veg - peas were like bullets, the meat was tasteless...More
My husband and I went to the gelsmoor on Saturday 19th for my birthday, and have been many times before and always enjoy our visits. We were shown to our table and given menus as we were seated, the waitress took our drink order and...More
Date of visit: January 2019
Thank Jojo J
Gelsmoor, Owner at Gelsmoor, responded to this reviewResponded 4 weeks ago
Thankyou for taking the time to write your review. We’re glad that you enjoyed birthday meal here at The Gelsmoor. Many thanks
Visited this restaurant on Monday with my elderly parents who have difficulty with large portion sizes. They were delighted to have meals with various portion sizes. My dad had a small fish and chips which was still very generous and my husband had the full...More
Date of visit: January 2019
1 Thank leicesterhelen
Gelsmoor, Owner at Gelsmoor, responded to this reviewResponded 4 weeks ago
Thankyou for your 5***** review. We are so pleased that you enjoyed your meals. We look forward to welcoming you all again.
I came here for a works' Christmas lunch and we had pre chosen what we wanted. I was quite pleased that one of the options was turkey with GF gravy. However, when it arrived, there was no stuffing nor a pig in blanket, whose omission...More
Date of visit: December 2018
Thank Holly1977
Gelsmoor, Owner at Gelsmoor, responded to this reviewResponded 16 January 2019
Firstly many thanks for taking the time to write your review. As I stated when I replied to your NWLDC email I explained that we have taken your comments on board and will endeavour to improve our Gluten Free Roast Dinner trimmings. We do in...More
20 of us visited Gelsmoor for the 3rd time for our annual Christmas Dinner. Delicious food, really good service with everything bang on time and for such a large group, very attentive service. Very highly recommended and we will be booking again for next year.
Date of visit: December 2018
Thank John S
Gelsmoor, Owner at Gelsmoor, responded to this reviewResponded 9 January 2019
Many thanks in deed for your 5 star review. We look forward to welcoming you all again later in the year.
