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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$13 - US$32
CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (404)
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LanguageEnglish
Traveller rating
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39
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All reviews curry poppadoms rice lamb onion bhaji bread golf course indian restaurant best indian birthday meal sunday buffet extensive menu lovely evening brilliant service plenty of parking car park waiting staff
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Reviewed 1 week ago

Great meal! Great atmosphere! Jason & Aamir are a great double act! Highly recommended! We’ll be back…..

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2023 via mobile

We as a family visited the Sultan on Oct 25th for a 70th birthday treat for myself reaching this venerable age. Everything about the evening was absolutely spot on, the staff were attentive but not at all intrusive and the food was really good. All...Ten meals were devoured with no waste returned to the kitchen. I would highly recommend the Sultan for any get together or just a quiet night out, xMore

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2023

Nice busy spot for a curry. The staff were warm and welcoming and the food was nicely presented and very flavourful. Only downside was our wobbly table but we will definitely be back .

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2023

I can honestly say Best Indian we have ever had . The service was super , nothing too much trouble , the waiters had real personality . Loved it. Will be back.

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2023

This place never fails . Another amazing meal here . The staff were excellent, well mannered, and know the menu well for recommendations. The chutney tray was just to die for . And the keema rice and keema naan bread . Main curries were good...too .More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2023

Great food , service absolutely brilliant , reasonably priced, clean and welcoming atmosphere every time

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 August 2023 via mobile

They had our table waiting and the waiters were warm and friendly. Little things like making jokes with the kids didn't go unnoticed and made us feel welcome. The service was quick and thorough. Food was excellent and the waiters checked on us regularly which...was a nice touch. The price also was decent considering there were 9 of us and the amount of dishes we ordered. For starter I ordered chicken 65 which was so so good. Main was chicken bhuna also excellent. Around the table there were also dishes like garlic chilli tikka, lamb balti and korma and all were complimented. I love my Indian food and this was one restaurant that does the whole experience very well. I could understand why there were so many awards displayed as it is top place to dine inMore

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 August 2023

I heard about this restaurant, so on a trip home to Wales the wife and I stopped by as we are avid Indian cuisine fans. We got a few onion bhajis to start that were good. For the mains we got korma and cocunut rice,...and murgh makani (spelling) with keema rice, alongside a garlic/keema naan. Both currys were in my opinion poor. The Korma was super sweet and had very little flavor but the makani was worse. It had cheese on top which I never had before and it tasted of essentially nothing. I was looking for a depth of flavor and some spice but I was very underwhelmed. The naans were so dry, and the keema Naan just again tasted of nothing. The keema rice was OK, but again nothing compared to some of the Indian restaurants we tried in Edinburgh. Service was OK, no problems there, our server was nice. Overall I was incredibly disappointed. I want to go back and try some other choices on the menu, hopefully they are better.More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2023

Went for the Sunday all you can eat buffet and the food was absolutely lovely! The staff were friendly and the service was great, will definitely be returning :)More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamidur Rahman, Owner at The Grand Sultan, responded to this reviewResponded 19 July 2023

Dear Gabby , Thank you for taking the time to share your review of our Sunday all-you-can-eat buffet. We are thrilled to hear that you had a lovely experience and enjoyed the delicious food we had to offer. Our buffet is carefully curated to showcase...More

Reviewed 16 July 2023

what a wonderful meal at this fabulous restaurant! whilst visiting from London for my wives birthday , i was recommended this restaurant by close friends whilst staying in Swansea. i have to say , it was one of the best meals we’ve had and returned...home wishing they’d open one closer to home! thank you for the amazing service provided by the waiters , and making my wife’s birthday extra special . The lamb tikka Jalfrezi was 10/10 , highly recommend you try it with the delightful keema and don’t forget the popodoms as their mint sauce is the best we’ve ever had. we are back in Wales in October and looking forward to returning for another meal , we won’t be making the same mistake twice and will defo be taking a takeaway home with us! thank you once again for an amazing evening .More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamidur Rahman, Owner at The Grand Sultan, responded to this reviewResponded 19 July 2023

Dear Customer , Thank you so much for your wonderful review and for choosing our restaurant to celebrate your wife's birthday. We are thrilled to hear that you had such a fantastic dining experience with us and that we made the occasion extra special for...More

Reviewed 15 July 2023 via mobile

Service appalling. We had to wait 20 mins for our table to be ready. Then we were left alone for 15 mins before asked if we wanted poppadoms. Another 10 mins before they arrived and the waiter finally took our order. Suddenly on leaving the...table he elbows me in the head quite hard. It hurt and he didn’t check I was okay. Just said ‘Sorry’ and walked away. Food was third rate. Onion bahjis for starters were bland and tasted like they had been in the fryer too long. Main courses were Luke warm, and one was cold - Chicken Korma, tasteless as though it needed seasoning, chicken was dry and hard. Returned and although we were offered a replacement, it was nearing 10pm and I wasn’t going to wait another 20 mins. How they have won awards is beyond me. Definitely the NOT SO GRAND SULTAN. Recommend you give it a miss.More

Date of visit: July 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamidur Rahman, Owner at The Grand Sultan, responded to this reviewResponded 16 July 2023

Dear Steve We appreciate you taking the time to share your experience with us. We understand that your visit to our restaurant did not meet your expectations, and we apologise for any inconvenience caused. However, we feel it is important to address some of the...More

Reviewed 1 July 2023

Fantastic food great service lovely staff always a warm welcome plenty of lovely dishes to choose fromMore

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamidur Rahman, Owner at The Grand Sultan, responded to this reviewResponded 19 July 2023

Dear Susan , Thank you so much for taking the time to share your positive review of our restaurant. We truly appreciate your kind words and are delighted to hear that you had a fantastic dining experience with us. It brings us great joy to...More

Reviewed 26 June 2023

My friend and I were road-weary when we stopped at The Grand Sultan for dinner. We didn't have high expectations for a restaurant we chose at random, but we ended up being very pleased by our experience. The food was exceptional, the service attentive, and...the decor pleasing. Jason King, our waiter, filled us in on the history of the place as well as kept us happy during our meal. Highly recommended!More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamidur Rahman, Owner at The Grand Sultan, responded to this reviewResponded 19 July 2023

Dear Customer , Thank you so much for your exceptional review of our restaurant, The Grand Sultan. We are thrilled that you and your friend had such a delightful dining experience, especially considering that you stopped by randomly while feeling road-weary. We're honored to have...More

Reviewed 7 June 2023

Spare of moment visit from aberavon beach with my partner and mum and so glad we did as soon as you enter into reception you are greeted by friendly staff and escorted to a table. The restaurant is very clean and tables laid out to...perfection the food is amazing and fresh so many different dishes to try and very good prices the staff are absolutely amazing and go out of their way to make your visit one to remember I HIGHLY RECOMMEND this restaurant I promise you won’t be disappointed and outside is a lovely golf course definitely will be going here again best place if you like your Indian food. THANK YOU TO THE STAFFMore

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2023 via mobile

We hadn’t been to this restaurant before but had read good things about it. We were sat near a table where there were two couples sat. One couple had two young children and the other had one. The couple with one child a baby around...12 to 15 months had some empathy for the other diners but the other couple none. Their children were around 3ish and another baby possibly under a year. When the first mentioned baby started banging the table loudly ! The mum in all fairness tried to stop her but the other woman said don’t worry she’s fine. We certainly didn’t find it fine we were trying to hold a conversation. The dad eventually took her out and settled her in her pram - well done. The couple with two youngsters just didn’t care. The 3 year ish old was shouting and jumping up on the chair. Then the baby started crying. It really wasn’t fair on the other diners. But the parents made no attempt to help the situation. I know you can’t always stop a baby from crying but you can stop a 3 ish year old from playing up. At the end of the day the children shouldn’t have been there. If you’re dining out get a baby sitter, until they are able to sit at the table and behave. As for the meals starters were good. My husband enjoyed his main of lamb saag. I chose the lamb kochi (from the list of the chefs recommendations.) but I was disappointed in it. The lamb hadn’t been cut the special way that it was supposed to be cut and the fried onions on the top were dried onions that were inedible. I explained this to the waiter and he tried to squeeze one but failed. He said he agreed with me and would tell the chef. Will we come back? Possibly but we’d be very careful as to where we sat.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamidur Rahman, Owner at The Grand Sultan, responded to this reviewResponded 19 July 2023

Dear Customer Thank you for taking the time to share your feedback regarding your recent visit to our restaurant. We appreciate hearing from our customers, and we value your perspective on the matter. We would like to address your concerns and provide some insights from...More

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Questions & Answers
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Claire J
10 June 2019|
AnswerShow all 7 answers
Response from Guapamanga | Reviewed this property |
Sorry I am not an employee, I am a customer so i am unable to answer your question
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pebs69
7 June 2019|
Answer
Response from srahman812 | Property representative |
Adults is £9.50 children £4.95. We would recommend booking.
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PamR719
20 May 2019|
AnswerShow all 5 answers
Response from Guapamanga | Reviewed this property |
You will have to phone the restaurant or go on the website for this information
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THE GRAND SULTAN, Margam - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Grand Sultan

Yes, The Grand Sultan offers takeaway services.

The Grand Sultan is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4