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Portofino Italian Restaurant

87-89M Customs St. West | Viaduct Basin, Auckland Central, Auckland 1010, New Zealand
+64 9-356 7080
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  • Excellent23%
  • Very good35%
  • Average18%
  • Poor12%
  • Terrible12%
Travellers talk about
“cannelloni” (8 reviews)
“mussels” (6 reviews)
“viaduct area” (10 reviews)
Open Now
11:00 - 23:00All hours
Italian, Pizza, European, Vegetarian Friendly, Gluten Free Options
££ - £££
87-89M Customs St. West | Viaduct Basin, Auckland Central, Auckland 1010, New Zealand
All Details
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Reviews (504)
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1 - 10 of 464 reviews

Reviewed 5 days ago via mobile

One of the worst place ever I have ever eaten before. The atmosphere was so bad. We did not understand if the man yelling all the time a one weiter were the owner or the manager but he was too rude. So bad. We thought...More

Thank MartaSei
Reviewed 5 days ago

A fantastic location, right on the viaduct. A group of 16 had a meal here to celebrate a birthday. The service was very slow, with only one waiter serving our table, hardly anyone else in the restaurant. I found a piece of broken glass on...More

Thank shazzzalongley
Reviewed 1 week ago

Portofino is within seeing distance of the water. Any restaurant close to water and/or view gets higher points, easily, but even without the close distance to the water, the restaurant had great food. It also has heaters, so customers could sit outside during the winter....More

Thank adj7317
Reviewed 1 week ago via mobile

Large group of 15 had a very enjoyable dining experience at Portofino. Staff were friendly and efficient. The Bruschetta with Basil was a starter and I enjoyed the Mora Pizza. True to form Italian pizza. Prices we're good as we're the wines Highly recommended

Thank Andrew W
Reviewed 2 weeks ago

Very nice Italian restaurant near the water in Auckland. We both has pizza and were very impressed. The gelato for dessert was also really good.

Thank SB9308
Reviewed 2 weeks ago

Thank you for a great dining experience, we dined there twice in three days it was that good, amazing

Thank Troy T
Reviewed 2 weeks ago via mobile

We ate here as a family of six - the children had spaghetti bolaignaise and a gluten free pizza. The adults had ravioli, cannelloni and a chicken dish. All agreed their dishes were very tasty. Portions were not huge, but adequate. The tiramisu was to...More

1  Thank colleen r
Reviewed 3 weeks ago

ufa!! the manager was a kefe the service is sooooo bad ive never been some where so terrible! dont ever go there trust me its a nightmare

Thank Violet B
Reviewed 3 weeks ago

Me and my friends were supposed to have a nice dinner for my friends 18th birthday however, when we got there we waited 30 minutes for someone to even come up and give us our menus and then another 30 minutes to take our order....More

Thank jmtamatea
Reviewed 4 weeks ago

I went for a friends birthday dinner, atmosphere was nice, we had a lovely time. Food took over an hour to be served but that was ok, it was a group of 9. I ordered risotto alla pescatora I wanted a scallop dinner but they...More

Thank Cami N
PortofinoViaduct, General Manager at Portofino Italian Restaurant, responded to this reviewResponded 4 weeks ago

Hi Cami Saying we are shocked means saying nothing! We never had a problem with our seafood risotto or pasta. We do not have it mixed! It is purchased from our supplier separately every time. What is happening right now- is that we are struggling...More

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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Special Occasion Dining, Groups, Romantic, View, Business meetings
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 87-89M Customs St. West | Viaduct Basin, Auckland Central, Auckland 1010, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Auckland  >  Auckland Central
  • Phone Number: +64 9-356 7080
  • E-mail
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