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Portofino Italian Restaurant

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13A Custom Street West | Viaduct Basin, Auckland 1010, New Zealand
+64 9-356 7080
11:00 - 23:00
Open now
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Sun - Sat 11:00 - 23:00
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460 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Sydney, Australia
Level Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 2 days ago NEW via mobile

This restaurant needs help , the food is tasteless and not worthy of the prices charged. Veal was thick and sauce floury. Pizza looked like it was out of a box. Waiters are overworked and probably the chefs too. Would not go back.

Thank Tinkymia
Level Contributor
70 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

A very nice restaurant with great Italian food. we loved the entree's and the pasta's where great. I had fish with pasta. I always love my deserts, they where nice too.

1 Thank Ton L
Level Contributor
61 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

One of the many restaurants close to my hotel, so a convenient choice after long day in the office. I ordered the buffalo cheese with Parma ham for starters and eye fillet steak for mains. The cheese and Parma ham combination was very tasty and refreshing. The steak which I ordered as med-rare was cooked medium. The overall taste was... More 

Thank Froilan d
Sydney, Australia
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Food was pretty average. We both had veal and neither were served with any imagination - unless you like lots of mashed potato or chips. Veal thick and gravy was too thick.

Thank MLF28
Coopers Beach, New Zealand
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Very nice place.... good menu and the food was delicious... the front of house, Antonio I think, was very helpful and make everything go smoothly, thanks! The only "out of tone" was a funny hairy guy wearing a tight blue t-shirt bossing around almost everybody!

Thank Giampietro
Sucina, Spain
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Honestly, why do restaurant owners think customers want to sit in the dark ? All around me customers were using their mobile phones to read the menu or take a look at what had been served. This is not atmosphere, its just dark. The food itself was very good and the service was efficient, although it may have been slowing... More 

Thank Colsloan
Penrith, United Kingdom
Level Contributor
34 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

Our first visit to the Portofino chain as a group of 6 friends. we hadn't made a booking and arrived at about 6.45 pm. The restaurant was fairly full but the maitre'd found us a table. There were none on the terrace but inside was air conditioned and comfortable. our young waiter was very good- polite, smiling and welcoming, the... More 

Thank tyke710
1 review
Reviewed 4 weeks ago via mobile

We travelled out of town for an enjoyable family trip but were disappointed with this experience. Firstly we arrive at this restaurant 15 minutes prior to them opening which we were unaware of as it looked open with the doors open and people sitting at tables. We were ignored by whom I assume to be the manager/front of house staff... More 

Thank Lucy D
Napier, New Zealand
Level Contributor
250 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
Reviewed 5 weeks ago

We arrived late for dinner but they were still cooking (like all good Italians) and so we were seated outside with a nice view of the people walking around outside. I had Penne al Forno and OMG, was it the tastiest pasta I've ever eaten. It came in a pan, still searing away so it stayed nice and hot (pasta... More 

Thank MacDutch
Wellington, New Zealand
Level Contributor
75 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago via mobile

I met an old colleague for a casual dinner. I have visited the Wellington potofino several times and knew what to expect. I ordered veal and it was delicious, washed down with a nice Pinot noir.

Thank Sellarz

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Italian, Pizza, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly, View, Kids, Romantic
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 13A Custom Street West | Viaduct Basin, Auckland 1010, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Auckland Region  >  Auckland
  • Phone Number: +64 9-356 7080

Questions & Answers

Questions? Get answers from Portofino Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?