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Pizza Hut

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223-225 Fenton Street, Rotorua, New Zealand
6473487159
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90 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Rotorua, New Zealand
Level Contributor
77 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 22 December 2016

Pizza's took over 30 minutes from placing order to receiving. Was told 15 minutes. Once order completed, I grabbed the pizzas and raced back to work as our staff were waiting for them and needed to go back to work. We had told the guys not to worry about lunch today as were shouting pizza. Unfortunately, they had to be... More 

Helpful?
Thank Tricia D
Rotorua, New Zealand
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 December 2016

pizza we order was okay but when i went to pick up everyone busy with their own stuff and place looked really bad , need lots of cleaning to be done,

Helpful?
Thank sskotli
Rotorua, New Zealand
Level Contributor
62 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 21 October 2016 via mobile

We don't really get our pizza here but out of curiosity we gave it a go. Unfortunately, the entire experience was just a disappointment every after each disappointment. Ordered our pizza on line and for pick up and it said waiting time is 30 mins. 30 mins is already a long wait but then, we actually had to wait for... More 

Helpful?
Thank tinylyss
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 14 September 2016 via mobile

I rang to use my $25 credit I was given due to two previous bad experiences at this store. Wanted delivery. Was told delivery time would be 1 hour 20 so I said I'd come pick up at store. Was told around 35 minutes. Arrived in store, could barely get in the door it was crowded with others waiting. Most... More 

Helpful?
Thank Anaru M
1 review
1 of 5 bubbles Reviewed 26 August 2016 via mobile

Finished work, just wanted to order some sides and fries. I was left there for half an hour. I checked with the staff, my order was forgotten. The poor hygiene is concerning. Bad customer service. I had my time totally wasted.

Helpful?
Thank ECTC720
Auckland Region, New Zealand
Level Contributor
5 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 18 July 2016

Very busy, lots of large orders going out, longer wait than normal, around 30 minutes. Pizza's were tasty, no issues, better than what I would normally get at home

Helpful?
Thank kimigp2
Kawakawa, New Zealand
Level Contributor
82 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 5 June 2016

Don't order any takeouts from here Bigg Time Stuff Ups we waited 1/2 the Nite 4 Pizzas and 4got our Chicken Order.... We Chewed out both Pizza Hut Outlets ... Un-Acceptable! Bad Bad Bad ... Service Avoid Pizza in Rotorua!

Helpful?
Thank GrandeBlu12
Paraparaumu, New Zealand
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 June 2016

Waited over 20 minutes for my pizza, for 5 minutes it was sitting in the warmer and no one even knew it was there until I asked when I could get my pizza.

Helpful?
Thank parrantb
Paraparaumu, New Zealand
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 May 2016

Placed my order was told it would be 15 minutes, I left the shop and returned after 10 minutes, after standing there for 10 minutes waiting for my order to be called out I found that it had been put into the warmer and never called out. When I finally got it no one even aploigised.

Helpful?
Thank parrantb
Mumbai (Bombay), India
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 May 2016

Excellent pizzas and super deal. Each pizza is sufficient for two people. It is only take away branch, which was little disappointed.

Helpful?
Thank Mits_bombay

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Pizza, Fast food
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Wheelchair Accessible
Location and Contact Information
  • Address: 223-225 Fenton Street, Rotorua, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: 6473487159

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pizza Hut and other visitors
1 question
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Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?