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Lady Janes Ice Cream Parlour

1092 Tutanekai Street, Rotorua 3010, New Zealand
+64 7-347 9340
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  • Excellent43%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible9%
Travellers talk about
“ice cream” (140 reviews)
“waffle cone” (16 reviews)
Restaurant Hours
Fast food, Gluten Free Options
1092 Tutanekai Street, Rotorua 3010, New Zealand
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Reviews (255)
Traveller rating
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1 - 10 of 255 reviews

Reviewed yesterday

The New Zealanders know how to make ice cream! Period. Maybe the Europeans who are involved were from Italy? The Maoris who are involved certainly know their ice cream. The portions are generous and the texture is sublime. The flavours are wonderful. No diluted or...More

Thank Jeremy W
Reviewed 3 days ago

We stopped here for a scoop of ice cream after dinner. I've never seen an ice cream store with premium vs regular ice cream, so that was a little different to me. The ice cream tasted fine.

Thank nachty
Reviewed 1 week ago via mobile

Wonderful service and ice cream. Shop was busy and staff still served with a smile and lovely customer service. Recommendations were spot on :)

Thank Seattle T
Reviewed 2 weeks ago

Went there twice and it was a delight each time. Extensive selection and very tasty. And, it is at one end of Eat Streat, which makes it a very convenient location after a meal at one of the street's great restaurants.

Thank Hopsalong
Reviewed 4 weeks ago via mobile

When I first walked into the place I was confused. It offers premium and regular ice cream. When asked what is the difference? I was told that the regular is all artificial and premium is natural. WHAT? Why would you offer "artificial crap" and natural?...More

1  Thank dlcasan
ladyjanesicecream, Manager at Lady Janes Ice Cream Parlour, responded to this reviewResponded 4 weeks ago

Hi there, Thank you for your review. Unfortunately, you were mis-informed by the person who served you. The difference between the two types of ice cream is that the Premium selection contains less "over-run" within the product (i.e. it contains less air) and contains more...More

Reviewed 10 May 2017 via mobile

I ended up just having this coconut choc ice cream (which was pretty nice) after sampling peaches and cream and marshmallow and coconut were just too sweet. A decent amount of flavours and pricing is what I expected

1  Thank Roger H
Reviewed 1 May 2017

Really cool ice cream shop with plenty of flavors too choose. Not far from the Lake so grab one and head to the Lake. Very cheap and friendly staff. They bring the crowds :)

Thank dwild85
Reviewed 29 April 2017

A wonderful place to sit and enjoy any flavour ice cream you can imagine in any sort of cone any any size you desire all in view of lake Rotorua there is always other people there choosing their flavour

Thank 41Nann75
Reviewed 28 April 2017

A large ice cream/sorbet counter offering lots of flavors (including the local Hokey Pokey, which is one of my new favorites)

Reviewed 28 April 2017

Excellently placed in Eat Street, near the lake front, easy to find. A good range of icecream, though it's not easy to see all the choices on display - something that really is critical for the dedicated icecream fan - was hard enough on a...More

Thank Alison K
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Nearby Attractions
Government Gardens
815 reviews
.35 miles away
Lake Rotorua
838 reviews
.22 miles away
Eat Street
525 reviews
.04 miles away
Rotorua i-SITE Visitor Information Centre
203 reviews
.20 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 1092 Tutanekai Street, Rotorua 3010, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-347 9340
Lady Janes is Rotorua's iconic Ice Cream Parlour. Situated down by the lake front it is a relaxing activity for all ages. We have been serving the sweet tooth locals and tourists for over 30 years. With over 50 flavours to choose from there is sure to be something to please everyone! A must try is our Danish cone, a large waffle cone with 2 choices of creamy ice cream, your choice of topping, fresh whipped cream and chopped peanuts or sprinkles. It's amazing!! Open all year round from 10am till late, come and visit us we would love to see you.
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