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Princes Gate Hotel - Club Restaurant & Memories Restaurant

Certificate of Excellence
££ - £££
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1057 Arawa St | Princes Gate Hotel, Rotorua 3010, New Zealand (Formerly Princes Gate High Tea)
+64 7-348 1179
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110 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Perth, Australia
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We spent an afternoon in here hiding from the rain. The fire was roaring and it was a relaxing idyll spent with pots of tea and a good book. Wonderful architecture. Excellent customer service.

Thank Memopipwrites
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 6 March 2017 via mobile

A pleasant meal served in a colonial era dining room. Service was efficient, if occasionally unsmiling. We both had very nice fish main courses, mine a Parmesan-crumbed, pan-fried Tarakihi served on capellini pasta with green veg, and my wife's a crispy-grilled salmon served with new potatoes, fennel and green veg.

Thank DM55
Sydney, Australia
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 25 January 2017

Basil Faulty managed this place everything would make sense.... We are a family of 4 who stayed for 2 nights.....couldn't wait to leave. The walls seem to be made of rice paper, because you can hear the people in the adjacent rooms think. The beds are old, and unless you like mattresses that sink in the middle and are extremely... More 

Thank minotaurmanagement01
Level Contributor
9 reviews
4 restaurant reviews
Reviewed 4 January 2017 via mobile

We went to the Princes Gate Hotel restaurant for a good meal in a stylish restaurant. Pre dinner drinks were taken in the bar and then went for dinner. Dinner was generally fine but had a few issues that prevented me from giving 5 stars: The soup of the day had to be eaten with a fork as it had... More 

Thank Martin M
Queensland, Australia
Level Contributor
104 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 4 January 2017

The best part of our stay at the hotel. We really enjoyed the service and delicious food at dinner and a breakfast with both buffet and a la carte options. Biggest plus was the staff who were just superb. Chatty, friendly but not intrusive. A real asset.

Thank dc8-63
Canberra, Australia
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 14 December 2016

Brown cloudy apple juice, overcooked and some things under cooked. Inappropriate waitress who made fun at my husband for not liking mushrooms and was rude to a couple who accidentally came in the wrong door. Eat elsewhere, much nicer and cheaper.

1 Thank Lisa T
Hawera, New Zealand
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 3 November 2016

The meal was "nice" but "pricey" for what we got. Staff excellent and the dining area a "little" aged, but ....there is outside dining as well, and for elderly people the toilets are nice and handy..The evening "shows" were excellent but with new owners I don't know if they still have them. Footpath dining, on the street, is very popular... More 

Thank Alicat44
Rotorua, New Zealand
Level Contributor
48 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 14 October 2016

We decided to go to dine at Princes Gate with our friends because none of us had been before. We originally wanted to do the show & dinner option but it was only available on Saturdays, which wasn’t mentioned in the website. As we could only go on the Friday night we booked for then, assuming it would be busy.... More 

1 Thank citylights10
Bay of Plenty Region, New Zealand
1 review
Reviewed 13 October 2016

I don't review many places unless I am particularly impressed or disappointed. So, with so much more to choose from in Rotorua please go somewhere else. Service unfriendly, unhelpful and difficult to understand with strong foreign accents and poor English. When we were sat at the table we were offered a choice of water and we asked for filtered. We... More 

Thank Jim R
Te Puke, New Zealand
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 13 October 2016

We went here as two couples, my friends, husband and myself. We had never been before so we booked a table and when we arrived at reception the receptionist was quite short with us. We said, we've booked a table in the restaurant and he said "just go through there", well we went through to where he pointed but couldn't... More 

1 Thank Overthehill177

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
European, New Zealand, Gluten Free Options
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible, Full Bar
Good for
Child-friendly, Business meetings, Romantic, Special Occasion Dining
Location and Contact Information
  • Address: 1057 Arawa St | Princes Gate Hotel, Rotorua 3010, New Zealand (Formerly Princes Gate High Tea)
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-348 1179
Whether it’s the traditional formality of Memories or the modern elegance of The Club, The Princes Gate has restaurants to tempt all palates. Dine a la carte in Memories, with its fine food, chandeliers and crisply starched white tablecloths, or instead opt for the spacious, fresh modernity of The Club.

Questions & Answers

Questions? Get answers from Princes Gate Hotel - Club Restaurant & Memories Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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