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The Fish Box

3 Rainbow Drive | Rainbow Point, Taupo 3330, New Zealand
+64 7-376 5757
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  • Excellent48%
  • Very good26%
  • Average10%
  • Poor7%
  • Terrible9%
Travellers talk about
“fish and chips” (36 reviews)
“angus burger” (3 reviews)
Closed Now
Seafood, Fast food, New Zealand
3 Rainbow Drive | Rainbow Point, Taupo 3330, New Zealand
All Details
Write a ReviewReviews (166)
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1 - 10 of 163 reviews

Reviewed 1 week ago via mobile

We ordered crumbed snapper and salt and pepper squid. Could not believe how much grease was held in the crumbed batter and in the batter around the squid, could not taste any salt and pepper to the squid... The crumb seemed more like a thick...More

Thank Michael A
Reviewed 1 week ago via mobile

We've ordered from here a few times now and have always found the good to be pretty good except for their mussel fritters which are like mush. They have a wide variety of food on the menu and pretty reasonably priced. Sadly the customer service...More

Thank StephanieAnna
Reviewed 31 January 2018 via mobile

Called in for quick dinner on the lake front... shop wasn't that busy but reasonable wait for food... Fish and chips looked nice when we opened it up but flavour was a bit off... also brought a tub of sauce but definitely wasn't watties or...More

Thank ZalaCraig H
Reviewed 27 January 2018 via mobile

Ordered by phone early as I know how busy it gets, nice freshly cooked fish and chips, was lacking some salt and vinegar I think but that's because I'm English and that's how we English eat fish and chips

Thank Michelle O
Reviewed 25 January 2018

Went in at around 7pm on Wednesday night - the shop had about 5 customers waiting for their orders, so not overly busy. I waited for over 10 minutes behind another prospective customer to place my order. We were both totally ignored. There was total...More

2  Thank njp67
Reviewed 21 January 2018

Fish was dry and old perhaps a victim of its success if you are late ordering Was equal to the worst fried fish we have ever tasted and that says a lot!

1  Thank williamsD2606TR
Reviewed 21 January 2018 via mobile

Unfortunately will definitely not go back there and will not recommend others to go there either. Experienced terrible service, the girl behind the counter had an unfriendly and rude attitude like she simply did not want to serve any of us. As I was waiting...More

1  Thank Riah_Pedro
Thefishbox, Owner at The Fish Box, responded to this reviewResponded 22 January 2018

Hi. I am gobsmacked by your description of events. This is not who we are! Please Email us at order@thefishbox.co.nz Thank you.

Reviewed 16 January 2018

we had some fish & chips to take for a picnic on the lake and found it awesome. Great taste,crispy and just right.

Thank 674happytraveller
Reviewed 13 January 2018 via mobile

Quite simply, this business needs to learn a lot around customer service. From hanging up on the phone to having us wait over an hour for our food.

Thank 243tobyk
Thefishbox, Manager at The Fish Box, responded to this reviewResponded 15 January 2018

This is NOT who we are . I would like to get to the bottom of your comments. Please contact me through our Facebook page. Thank you.

Reviewed 3 January 2018 via mobile

We had takeaways from the Fish Box. My wife and I had extremely soggy chicken burgers which left me feeling a bit quezzy the next day. My kids had mini hot dogs and chips which were ok but that is it. The operation is kind...More

1  Thank Mason L
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Questions & Answers
Sissy S
19 December 2017|
Response from Thefishbox | Property representative |
Hi, no whitebait.
7 September 2017|
Response from Thefishbox | Property representative |
Yes. On Monday and Tuesdays we do gluten free as well.
31 August 2016|
AnswerShow all 2 answers
Response from Thefishbox | Property representative |
Hi, Yes on Mondays and Tuesdays we do gluten free fish. The the chips cannot be 100% certified but we have many customers who are mildly intolerant to gluten who order them.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Seafood, Fast food, New Zealand
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Free Off-Street Parking, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Kids, Local cuisine
Open Hours
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
Location and Contact Information
  • Address: 3 Rainbow Drive | Rainbow Point, Taupo 3330, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Waikato Region  >  Taupo District  >  Taupo
  • Phone Number: +64 7-376 5757
  • E-mail
No fuss, fresh Kiwi fish and chips. We only use sustainably sourced fresh fish which produces the best flavour. Everything is cooked from fresh on the premises. Cooking from fresh takes a little time but we reckon we've got the formula of speed and quality about right. Please use our online ordering system (convenient) And set your own pick up time. Make yourself known to us we might even put your suggestions on the menu. Free wifi, magazines and TV are in the shop if you're not too busy talking to one another. We offer a full recook or refund if you are not satisfied. No questions asked.
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