We were a group of friends travelling from interstate to have a reunion in the GC and we decided to order Thai from Chopraya, using A third part food delivery. We order papaya Salad; Penang Curry and Coconut rice amongst other things. The total bill...was just under $100.
The food quality and quantity both were suboptimal 😖 nevertheless the highlight was that we found a bug in the coconut rice.
I called them immediately and left them a voicemail to call back ASAP regarding a contamination in the food. 24 hours later no phone call so I called back again to report the issue and Bob (the chef) was unbelivable unfriendly. Instead of assisting and offering a replacement - he suggested that I bring the food which we threw in the garbage bags, to bring the garbage to him. He refused to refund our food or offer an alternative.
Please stay away from this restaurant - it will wreck your appetite, serve you food with bugs and offer you no assistance to resolve the matter. Overall a very disappointing experience. We lost our money, we lost our appetite and we experienced such a horrible customer service.
A disappointed and very disgusted by their service, customerMore