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Parnells Cafe Gallery and Garden Art

Certificate of Excellence
££ - £££
Cafe, European, New Zealand, Contemporary, Healthy, Gluten Free Options
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349 Victoria Avenue, Whanganui 4500, New Zealand
6463457770
Website
Today
07:00 - 16:00
Open now
All hours
Hours:
Sun - Sat 07:00 - 16:00
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109 Reviews from our TripAdvisor Community

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Showing 108: English reviews
2 reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Not so good fritters and bacon all under cooked half way through our meal and say something to a waitress who replies what do you want We should have said our money back but still in shock over waitress attitude And why is always left up to the customer when it's that obvious Said she would talk to the chef... More 

Helpful?
Thank Kevin T
Wellington, New Zealand
Level Contributor
444 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We try to have lunch at Parnells when passing through Whanganui as we love the food and atmosphere. Last week was no exception to the lovely food and ambiance we have come to expect. My steak sandwich was excellent and my wife enjoyed her pasta selection. Service was slower than usual, but the cafe was moderately busy. Staff were friendly... More 

Helpful?
Thank John S
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Always like coming here, it's warm and cosy. Had the eggs Benedict bacon version and very well put together - eggs cooked perfectly - not too runny not too hard. Coffee was acceptable, though a double shot would improve it, but that's my own personal preference. Only let down by the fact the plate the dish was served on had... More 

Helpful?
Thank Richard B
Stevens,PA, United States
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 31 October 2016

While the food and the general atmosphere are excellent, the staff lacks the necessary skills to make this a pleasant stop. There is a general 'really can't be bothered' attitude amongst most of the staff, and it is only the quality of the food that makes one stop-over there.

Helpful?
Thank Peter H
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Hi Peter H There is no doubt that the service and care shown by staff is crucial in hospitality. Customer service is a priority for Parnells and I deeply regret that our staff fell far short of your expectations and ours. I do hope you will call again and that the service you receive improves significantly. Feel free to share... More 

Auckland, New Zealand
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 October 2016

What a lovely café, great coffee, friendly staff and amazing food. We visited twice over our stay, once for breakfast and then again for afternoon tea. Would highly recommend this café.

Helpful?
Thank sandracO6376FW
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Hi Sandra Thank you for your excellent commendation. Delighted that you enjoyed your experience so much. Many thanks indeed. More 

Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 October 2016

Stopped here to have breakfast before travelling home. Food was nice and something for all tastes. The local art work was of good quality and for sale should you wish to buy.

Helpful?
Thank Pam W
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Hi Pam W Great to hear that you enjoyed your breakfast so much. Thanks for taking the time for giving us your excellent feedback. Very much appreciated. More 

Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 21 October 2016 via mobile

We've been to Parnell's numerous times, but today's experience was not good. We ordered, and our drinks arrived. Then we waited, and waited. The table next to us got their food, even though they had arrived some time after us. As we were on a tight timetable I went to the counter and enquired. One staff member was busy taking... More 

Helpful?
Thank Tony S
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Hi Tony I do apologise for the poor experience you had at Parnells Cafe. It is definitely our intention to provide the best food and service we can, and generally our customers express a high level of satisfaction. Our cafe manager is looking into your case and will do all she can to ensure systems are implemented effectively, to avoid... More 

Whanganui, New Zealand
2 reviews
4 of 5 bubbles Reviewed 18 October 2016 via mobile

Good range of cabinet food but have not ordered of the menu. Best sandwiches in town, chicken or beef on rye bread.

Helpful?
Thank fromdownunder2016
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Hi fromdownunder 2016 Thank you for taking the time to write a review for Parnells Cafe. Your comments are most appreciated and I hope you continue to visit Parnells Cafe and give us feedback that helps us deliver the best food and service we can. Many thanks. More 

manawatu
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 18 October 2016

Awful food is best description of what is on offer at Parnells Café. Took two visitors from out of town there for lunch, one of them had to send her plate return to the kitchen and have it made into a sandwich. Glasses were old and scratched, cups and plates not cleared from previous customers and sparrows were flying around... More 

Helpful?
Thank anuann
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Hi Anuann I have taken note of your issues and will discuss them with our cafe manager. I'm sure we will be able to make changes to improve on the points you have made. The birds are a huge nuisance and we have tried a number of remedies which seem to work for a short time. My apologies for your... More 

Whanganui, New Zealand
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 October 2016 via mobile

Was really nice, as most of us ordered the same thing (broccoli salad) they didn't have enough for a full serve for me, so offered another salad 1/2 portion which was delicious and very generously sized! Nice sitting outside in the sun. Recommend.

Helpful?
Thank Nikki G
Te Aroha M, Owner at Parnells Cafe Gallery and Garden Art, responded to this review

Thank you Nikki G. I'm really pleased that your lunch was enjoyable and that the salad substitution was good. Very much appreciate your positive comments. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$4 - US$14
Cuisine
Cafe, European, New Zealand, Contemporary, Healthy, Gluten Free Options
Meals
Lunch, Breakfast, Brunch
Restaurant features
Takeout, Seating, Parking Available, Street Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Outdoor Seating, Waitstaff, Reservations
Good for
Child-friendly
Open Hours
Sunday
07:00 - 16:00
Monday
07:00 - 16:00
Tuesday
07:00 - 16:00
Wednesday
07:00 - 16:00
Thursday
07:00 - 16:00
Friday
07:00 - 16:00
Saturday
07:00 - 16:00
Location and Contact Information
  • Address: 349 Victoria Avenue, Whanganui 4500, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Manawatu-Wanganui Region  >  Whanganui
  • Phone Number: 6463457770
Description
Fresh, homemade food and Mojos coffee. Always a must in Wanganui to eat, coffee and view gallery. Fantastic gelato.

Questions & Answers

Questions? Get answers from Parnells Cafe Gallery and Garden Art staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?