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The Lounge at Lilianfels

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5-19 Lilianfels Avenue | Katoomba, Katoomba, New South Wales, Australia
+61 2 4780 1200
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200 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Sydney, Australia
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Piano player added a feeling of decadence to the old fashioned, but immaculately and well kept high end resort.

Helpful?
Thank Lcatt0
Sonoma, California
Level Contributor
33 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The Lounge at Lilianfels is very attractive and comfortable. A great place to hang out. We found the food just average. It's more casual than the fine dining options, and less expensive. A drink and some starters might be the best way to enjoy the Lounge.

Helpful?
Thank Scott M
Copenhagen, Denmark
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

We visited Lilianfels on the 4 February 2017 for a casual evening meal. As a local resident who has seen this hotel develop over many years, we were very disappointed in the standard of service. 40 minutes until our drinks were served, despite being asked by 3 different staff what we would like. The aperitifs were served with flat mixers... More 

Helpful?
1 Thank Geraldine S
Carlisle, United Kingdom
Level Contributor
109 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

This is a fairly informal setting to enjoy food. You have a choice of seating, from sofas to table and chair. There is a reasonable choice on the menu but not particularly exciting. I had steak and my wife had chicken, both of which were enjoyable. The waiter provided good service and was pleasantly friendly.

Helpful?
Thank John G
Adelaide, Australia
Level Contributor
52 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 11 January 2017 via mobile

I love it when staff know just what to say to make you feel comfortable and relaxed. In the Lounge at Lilianfels, in Katoomba, they have great staff and they really care about making you relax and enjoy the experience of an exquisite location on a perfect night. I recommend you come here to stay and that you hang out... More 

Helpful?
Thank Francene1
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Francene 1, I was so pleased to read your review. Making each guest feel comfortable & at home in the Lounge is exactly what we strive to achieve. I glad that you had the opportunity to relax & enjoy. We all look for forward to welcoming you back to the Lounge in the future. Warmest Regards, Ralf Bruegger Group... More 

Sydney, Australia
Level Contributor
62 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 9 January 2017

We recently stayed at Lilianfels for three nights and ended up eating in the lounge on three occasions. My favourite things were the comfy chairs by the window which we sat in one night. I also enjoyed watching the resident teddy bear be admired by elderly ladies, photographed and loved and stared at by all visiting children. Our first visit... More 

Helpful?
Thank Sarahceee
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Sarah C, Thank you for reviewing your recent experience at the Lounge at Lilianfels with such honesty. Rest assured that all feedback is welcome & passed onto the appropriate departments. I look forward to welcoming you back to Lilianfels & reading future reviews. Kindest Regards Ralf Bruegger Group General Manager Lilianfels Resort and Spa | Echoes Boutique Hotel &... More 

Sydney, Australia
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 January 2017 via mobile

I indulged in High Tea with my husband and baby and we were very impressed. It's the second time I've visited lilianfels and I could not fault the food at all. Perfect scones!!!! For me, if the scones are perfect I'm satisfied, as all too often I will be served dry, overworked or cluggy scones but these were light, delicate,... More 

Helpful?
Thank Shevaun W
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Shevaun W, Thank you for reviewing your second experience at the Lounge at Lilianfels Resort & Spa. Chefs will thrilled to read that you have appreciated their efforts in perfecting the scone we serve. Rest assured my Restaurant Manager will work towards a more fluid service. Will look forward to your third review. Many Thanks Ralf Bruegger Group General... More 

Level Contributor
2 reviews
4 of 5 bubbles Reviewed 5 January 2017

The Lounge had wonderful service, oysters, salads and drinks to enjoy for a visit with my daughter. The piano music was soft enough to enjoy both conversation and the melodies and it was a relaxing experience. A must visit experience.

Helpful?
Thank June S
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear June S, I am so pleased to read that you & your daughter enjoyed the Christmas Day Buffet & ambience. We will look forward to welcoming you both back this year. Warmest Regards Ralf Bruegger Group General Manager Lilianfels Resort and Spa | Echoes Boutique Hotel & Restaurant | The Hydro Majestic | Parklands Country Gardens & Lodges More 

London, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 5 January 2017

Room was lovely and service ok, but food is expensive and extremely average at best. No competition I guess

Helpful?
Thank Traveller101700
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Traveller101700, Thank you for taking the time to review what you have experienced at the Lounge at Lilianfels Blue Mountains Resort & Spa. I am sorry on this occasion you were disappointed by various aspects, which I will address with both my Restaurant Manager & Head Chef. With Thanks Ralf Bruegger Group General Manager Lilianfels Resort and Spa |... More 

Reading, United Kingdom
Level Contributor
65 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

Popped in from sister hotel ( Echoes ) a few times for drinks but the highlight was the afternoon tea which was excellent. Lovely fresh sandwiches, cakes and scones, coupled with friendly efficient service. .

Helpful?
Thank Richard P
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Richard P, So glad to read that you decided to "pop" in to the Lounge to partake in our afternoon tea. Chef Jiri prides himself on the quality & selection that he presents daily on our high tea stands, & will be equally pleased to read that you have enjoyed his efforts. Thank you for taking the time to... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Australian, British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Romantic, Business meetings, Special Occasion Dining
Location and Contact Information
  • Address: 5-19 Lilianfels Avenue | Katoomba, Katoomba, New South Wales, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Blue Mountains  >  Katoomba
  • Phone Number: +61 2 4780 1200
Description
The Lounge invites guests to relax in plush Victorian armchairs, curl up by the fireplace with a book, or simply gaze out over the spectacular views of the Jamison Valley. Afternoon tea is served in grand tradition daily and a stylish mahogany bar is the perfect setting for pre-dinner drinks.The Lounge offers all day dining from 11am to Late Monday to Sunday, sumptuous afternoon teas and refreshments served both inside and outside in the adjoining garden.

Questions & Answers

Questions? Get answers from The Lounge at Lilianfels staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?