We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Cnr Bridge & Smythe Sts, Benalla, Victoria 3672, Australia
+61 3 5762 3458
Website
More Info
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 35: English reviews
Adelaide, Australia
Level Contributor
59 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 29 January 2017

We have dropped by this KFC several times, when time has been an issue and we just needed some food to tie us over till we can sit down to a proper meal. Each time we have visited there has been an incredible lack of attention to cleanliness. If it's not the tables and chairs providing us with a snapshot... More 

Helpful?
Thank Jim F
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 27 January 2017 via mobile

You would think management would take notice of the consistently bad reviews....30 min wait this evening, Fri, 6.30pm. Seriously disappointing Twister...it's 34 degrees outside and the chips were still cold!!!! Come on, a bit of love wouldn't go astray! 😒

Helpful?
Thank BernadetteRo
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 January 2017

The saddest KFC we've ever been to. The wraps were really ordinary, couldn't even tell what they were, the chips were soggy, and we had to wait 10 minutes to receive them. The only highlight was the young boy who served us, who had a nice smile and was friendly.

Helpful?
Thank Ersmum
swan hill
Level Contributor
26 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 11 December 2016 via mobile

Grabbed a quick meal from here on our visit to Benella for supper, went through driveway service was good staff friendly and meal was hot, what more could you ask for

Helpful?
Thank Kerri D
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 10 November 2016 via mobile

We waited for 20+minutes for our meals to come out. The chicken was over cooked, the chips were burnt and customer service was pathetic. Very Ordinay.

Helpful?
Thank Stuey B
1 review
Reviewed 27 October 2016 via mobile

Not sure if I went to the same store as the other reviewers, but I always had great service and great food whenever I stop here.

Helpful?
Thank Adamluke89
Myrtleford, Australia
Level Contributor
41 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 27 October 2016

Chicken over-cooked or been sitting too long, chips are soggy and they often do not have everything on the menu. I have tried them many times in the hope they have improved but will not be back again

Helpful?
Thank DeeAvR
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

The girl taking the order was very slow , didn't smile the whole time. Other staff in the kitchen were yelling at each other. I couldn't wait to get out of there.

Helpful?
Thank Territrim
Sydney, Australia
Level Contributor
43 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 12 October 2016

I was surprised by the rude attitude of the manager when a customer asked where his chip order was, the manager approached and said rather loudly "do you want a refund" the customer said no I want my chips, there was another customer at the count that had his order doubled by a staff member and politely queried the bill... More 

Helpful?
Thank nothappyjan011
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 October 2016

The worst KFC I've ever been to and I love KFC. The service and product is always sub-standard and there seems to be no management and definelty no staff training... I dosen't matter what time of the day you go, the chips are never hot and they are never salted! I get that sometimes you have to wait for your... More 

Helpful?
Thank BernadetteRo

Travellers who viewed KFC also viewed

 

Been to KFC? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Fast food, American
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids
Location and Contact Information
  • Address: Cnr Bridge & Smythe Sts, Benalla, Victoria 3672, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Benalla
  • Phone Number: +61 3 5762 3458

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?