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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£2 - £35
CUISINES
American, Bar, British
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (468)
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468 results
Traveller rating
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78
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Time of year
LanguageEnglish
Traveller rating
182
109
59
40
78
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Reviewed 1 week ago via mobile

We booked a table for 4 as a band we knew were playing. Our numbers expanded to 8 dining. The problem was, burgers were off, corn ribs were off, steaks were off (someone in our party had the last one). The chicken strips were dry...& overcooked. The nachos....hmm, a plate of tortilla chips with salsa, sour cream and cheese sauce all separate. It may a deconstructed version but did not meet expectations. The band were good and the atmosphere was great, helped by our group all dancing. But, not encouraged to return to eat. Also sort out the toilets, do not need to be walking through wet floors due to the urinal flush.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2023 via mobile

On arrival we were passed a piece of paper which had a fairly basic not too American menu on and it seemed quite expensive for the place . We’ve been before and it’s always been avid menu and food but unfortunately not this time I...mean the food was edible but just not good enough for the price . Most main courses were in the £20 region when popping in after school/work for a quick tea it’s not really what I’m looking at paying . I think the menu needs a good looking at to entice the sort of people that will dine there at the moment it’s mostly empty and I’ve got to wonder why . I paid in the region of £60 for our tea that night for one main and three milkshakes and it definitely wasn’t worth that .More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 11 December 2023

Thank you for your review and feedback on our new menu. Our new menu has been well received on the whole, however we appreciate your feedback. We have tried to create something that is a bit different to the offering in the town and the...More

Reviewed 30 September 2023 via mobile

Waited over 30 minutes. Burger was burnt on the outside and uncooked in the middle, overpriced and underwhelmed will not visit again

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 2 November 2023

Thank you for your review, I will pass your comments onto our kitchen team.

Reviewed 4 September 2023

Lovely afternoon watching dancing and listening to music. Shame the young waitress/ bartender, dressed in black, appeared gormless and quite rude when approached. No matter, perhaps she will improve with gentle encouragement.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 7 September 2023

Thank you for feedback, we are pleased you enjoyed your Sunday afternoon with us. The waitress you mentioned is partially deaf and struggles to hear customers at times when there is live music on, her expression is often her concentration whilst she's trying to lip...More

Reviewed 18 August 2023 via mobile

Such a great place. We come here for lunch every now and again and it is always great. The food is fresh made and good quality. I always feel like they put heart and soul into this place and it shows. Thank you.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 21 August 2023

Thank you for your review, we are pleased you enjoy our lunches and look forward to seeing you again soon. Why not try breakfast or dinner on your next visit :)

Reviewed 3 July 2023

From mr and mrs pearson :) Wedding reception 24.06.23 this place is absolutely amazing the staff was amazing customer service was great all our family loved it. All had smiling faces all was very pleasant, we love you guys from Mr and Mrs Pearson.

Date of visit: June 2023
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Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 5 July 2023

Thank you for your kind review Mr & Mrs Pearson. We loved hosting you and your family on your special day. We had so much fun :) We look forward to seeing you all again soon.

Reviewed 3 July 2023

Love going here for food had great breakfast on 1 trip and salmon on another. Me and partner love it here

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 5 July 2023

Thank you for your review Julie, we are so pleased you and your partner love your visits with us. We look forward to seeing you both again soon.

Reviewed 27 June 2023

Absolutely brilliant we where there far a wedding reception and night do staff where brilliant thanks a million was a brilliant day

Date of visit: June 2023
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Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 29 June 2023

Thank you for your review, I am so glad you enjoyed the wedding reception with us. Hope to see you again soon :)

Reviewed 12 May 2023

Excellent authentic American food, wonderful staff and if you go on a night when they have live music its even better. If you like to perform they have open mic nights and folk club nights as well. also seems to be a lot going at...other times like Dog friendly gatherings Bike nights during the week, have not attended the dog event but the Bike nights are great if you are into seeing some of the classic and newer bikes all the people who attend are really friendly and just want to talk bike.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 15 May 2023

Thank you for your review, we are so glad you enjoy our variety of events and look forward to seeing you again soon.

Reviewed 17 April 2023

Organised a 16th Birthday meal, 16 people and 3 (under 3 years old). Meal was booked in advanced for 1pm, place was empty. Menus given and people made there choices, half past one the waitress then came over to advise that they had no pulled...pork, 3 racks of ribs, 3 baskets of sea food, and no vegan option (one party member vegetarian). When the food did arrive, it was warm. The two 8oz steaks that were requested to be rare was well done and medium. Spoke to the waitress and she took them back to the 'chef', then returned to advise us that they were only able to change one of the steaks, as they only had one steak left! We then had to decide who was going to have there's changed and who had to put up with it! Two orders for 'Surf and turf', one steak rare and one medium. Both meals were lukewarm and the steaks were well done. Our mature guest was unable to eat hers, our other guest mentioned it to the waitress and she became defensive but apologised but was unable to do anything about it as there was no steak left. The rest of the guests food was average, "it was alright". The mushroom's however were very nice and would say the best I have tasted for a while. The milkshakes were great, drinks were good and the puddings were nice and enjoyable. Paying the bill - Went and spoke to the waitress (who also appeared to be front of house) discreetly about what they could negotiate on the bill, considering at least 4 of us had an issue with steaks and only one meal could be replaced. The waitress was again defensive and spoke very loudly, even told us that the chef knew how to cook a steak! Due to paying for the meals in advance they could not run through the till a discount, or refund a meal. The solution was to to offer some puddings or drinks, which were had, to the approximate total value of £15.00. Taking into consideration: Booked in advanced, there was only one other couple in the restaurant and each meal cost is just above a average restaurants price. We were all looking forward to having a really nice meal with the American diner experience. What we got: lukewarm, overcooked food. Limited menu chose, defensive mannerisms from the waitress ( I personally think this was through embarrassment) and extortionate prices for what was provided. This was certainly not an American Diner experience Personally, this is not a place I would recommend and defiantly will not be going back.More

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 25 April 2023

Thank you for taking time to write your review about your recent experience on a visit to us. For large bookings we require a pre order to guarantee items on the menu, the person that made the booking was informed of this and said they...More

Reviewed 11 March 2023

Great food good service will definitely go again and recommend without hesitation. Staff friendly easy to chat too.

Date of visit: March 2023
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Verity Swinscoe, Marketing at Iron Horse Ranch House, responded to this reviewResponded 13 March 2023

Thank you for your kind review Mr M we will see you again soon :)

Reviewed 11 January 2023 via mobile

Worse meal we as a family have ever had. Beef burgers dripping in fat and no taste. Chicken Burger , almost cold and tasteless Chips , thankfully half decent. No atmosphere. All totally over priced.

Date of visit: January 2023
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Adventurer779430, Marketing at Iron Horse Ranch House, responded to this reviewResponded 7 March 2023

Thank you for your review, your comments have been passed onto our management team. Since your review we have changed our burger supplier so would hope they would be much better if you returned again in the future.

Reviewed 22 September 2022 via mobile

Two tables in the restaurant, my order was taken and my food never came. Had to cancel my starter as it was forgotten about and would have taken too long to cook. Burger was overpriced and below average, food came out barely warm and i...could have cooked better food at home. Waiter was on his phone and eating instead of waiting on the table. Won’t be returning.More

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer779430, Marketing at Iron Horse Ranch House, responded to this reviewResponded 7 March 2023

Thank you for your review, your comments have been passed onto the management team.

Reviewed 23 August 2022

Totally pathetic. An American diner with no ribs and no steak ?! What makes it worse is that I called them an hour before we arrived to slip our table booking by 30 mins and no one told us there was a reduced menu. Disappointing....We sat down , ordered beers , ordered the meals and then they told us. We decided not to stay. To top it off, they then charged me £15 for two beers and a coke. Front of house was polite and apologetic. No one from ‘management’ came out to apologise or explain. This was my son’s graduation dinner. We ended up in the Harvester. Guess what, they had Ribs and Steaks.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2022 via mobile

We went to visit this place and had high hopes, the front of house staff were really friendly, but that’s about all the positives…they had no ribs no steaks no seafood…they had nothing on their own menu really, booked in advance and they never told...us they had a reduced menu etc, they only had a few burger and hot dogs which you could get at most places really, super disappointing, it’s not what it seems unfortunatelyMore

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Chic A
23 March 2022|
Answer
Response from Sandra M | Reviewed this property |
Yes you can park as many as you want nearby
0
Votes
22mrswilson22
12 April 2017|
AnswerShow all 4 answers
Response from Janet G | Reviewed this property |
I really don't know but I suspect it could be as designed by you taking different items off the menu. Give them a call - they're so helpful.
1
Vote
JamesCook2014
15 March 2015|
AnswerShow all 4 answers
Response from bcarla647 | Reviewed this property |
The pulled pork hot dog is to die for, we did the menu online :)
0
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IRON HORSE RANCH HOUSE, Market Deeping - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Iron Horse Ranch House

Iron Horse Ranch House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4