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Hotel Bergkristall Restaurant

££££
European, Austrian, Central European
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Oberlech 382/A | Hotel Bergkristall, Lech 6764, Austria
43 (0) 5583 2678
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38 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Brussels, Belgium
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 7 March 2017

We were a group of 4 for the 2nd lunch seating and were all thoroughly disappointed. The service was inattentive and slow. We had to wait for a good 20 minutes to even get our menus; an additional 15 minutes passed until we could pass our orders and then some more for waiting for our drinks. The Wiener Schnitzel was... More 

Helpful?
Thank tinadm2016
jwrann, Inhaber at Hotel Bergkristall Restaurant, responded to this review

i am very sorry about your experience for lunch at our terrace. We always have only one service, that means that no table is asked to get up at a certain time. You probably had not reserved a table which is absolutely necessary at our peak season. Some of our guests say that they got the best Schnitzel at our... More 

Level Contributor
137 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 1 March 2017 via mobile

Just off the beaten track you will find this beautiful restaurant in Oberlech serving a great lunch. Started with steak tartare (prepared at the table), followed by the cold sea platter. Where do they get such fresh fish? Also the hamburger and the pastas were enjoyed. Very nice winelist with many, many Austrian wines. Service was good.

Helpful?
Thank Raymie J
Melbourne, Australia
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 20 February 2017

Great daily special seafood pasta - I'd go there again just for that. The staff were very accommodating and made our children a simple pomodoro pasta off the menu and a small steak which were both delicious. Like several other reviewers we found the initial greeting a little cool so something they might want to work on. However, the head... More 

Helpful?
Thank Chris E
Level Contributor
3 reviews
Reviewed 15 February 2017 via mobile

A very beautiful hotel with perfect location to the slopes and sun. Unfortunately the staff we met was very slow, rude and the hotel is very unchild friendly.

Helpful?
Thank Adine D
jwrann, Inhaber at Hotel Bergkristall Restaurant, responded to this review

what a nonsens, I never heard before. But in one reason you can be right, because we always cook on demand, absolutely fresh and this has a longer waiting time, the kids do not have the patience to wait. I`m sorry about your experience but children in our house are treated as the guests of the future. Regards from the... More 

Berlin
Level Contributor
16 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 29 January 2017 via mobile

Have been their with my family and booked a table for 6.30pm. We wanted to have a good night out and started nicely with champagne. But when the kids got tired and we waited for the main course for 2h everybody was completely unhappy. We asked several times but didn't even get an answer. Result, everybody annoyed, ruined but expensive... More 

Helpful?
1 Thank ImmerUnterwegs1977
Petersfield
Level Contributor
7 reviews
Reviewed 24 January 2017 via mobile

A group of six skiers went for lunch that we had pre-booked at the restaurant at Hotel Bergkristall in Ober Lech, with our ski guide. It has a reputation for good food at a high price, but worth it. We arrived ten minutes early (for those of you who don't ski, it is quite normal to arrive up to twenty... More 

Helpful?
Thank Vintryman
jwrann, Inhaber at Hotel Bergkristall Restaurant, responded to this review

I read about your complaint and I want to apologize the bad experience you had at your visit to our Restaurant. I want to ensure that your impression of our service will be a better one at your next visit if you are willing to give us a second chance, best regards from Oberlech, Jakob Wrann More 

Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 9 January 2017

bad service starting from the maitre, and rest of the personnel very impolite! same goes for some of the guests, who were impolite and very bad manored. very sad to have been through such a bad experience!

Helpful?
Thank Aristos K
jwrann, Inhaber at Hotel Bergkristall Restaurant, responded to this review

As Long as we got the complaint of your wife to which we answered, it is nothing else to add from my side. Jakob Wrann More 

London, United Kingdom
Level Contributor
36 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 8 May 2016

Had a huge tomahawk steak to share between hungry friends. It was good but that one steak set me back EUR 160. It was good but not that good!

Helpful?
Thank Walt_the_Colt
jwrann, Inhaber at Hotel Bergkristall Restaurant, responded to this review

Thank you for your Kind feedback but just to explain, the Tomahawk steak (Euro 148,--) had a weight of 1300 grams (approx. 3lbs) was for three persons and had all the side dishes and sauces for three guests. Not to forget the quality of the meat but you considered it was good anyway. Best regards from Oberlech, Jakob Wrann More 

London, United Kingdom
Level Contributor
100 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 26 March 2016 via mobile

Great meeting place for lunch on the Pistes for skiing as well as non skiing members of your party. The restaurant is ideally located just off the Ski lift into Oberlech. There is a nice bar outside which can be quite busy and gives the impression of a noisy and rowdy location but once you get past this into the... More 

Helpful?
Thank Richard A
Zurich, Switzerland
Level Contributor
176 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 29 February 2016

This is a very nice and cozy restaurant and hotel. We have had lunch on the terraces a few times and it is spectacular. It is decorated with extreme good taste and the food is just amazing. Also service is very good.

Helpful?
Thank Amaya A

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Cuisine
European, Austrian, Central European
Meals
Lunch, Breakfast, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff
Good for
Child-friendly, Romantic
Location and Contact Information
  • Address: Oberlech 382/A | Hotel Bergkristall, Lech 6764, Austria
  • Location: Europe  >  Austria  >  Austrian Alps  >  Vorarlberg  >  Lech
  • Phone Number: 43 (0) 5583 2678

Questions & Answers

Questions? Get answers from Hotel Bergkristall Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?