If I'm honest, I don't know why I've continued ordering from this place as it is becoming more and more disappointing everytime. Ordered a take out for collection this evening (Saturday 18th December 2021) at 6.40pm. I was informed by the management that it wouldn't...be ready for collection until 8pm due to high demand and a busy restaurant a week before Christmas. That I understood, so my partner decided to collect at 8 from Motherwell (bearing in mind we weren't exactly 'up the road'). He left around 7.30 and home by 8.15pm or so. Food was still kind of warm - that wasn't the issue. The main concerns i had were: the ham and pineapple pizza that my partner had was burnt and if I were the management I would never have sent that out of the kitchen busy or not it's not a excuse. It was also bland, I think the pineapllenwas the only thing I could really taste. The cheese was insipid. I had the pasta amatriciana and the pasta has always been overcooked. Pasta should never come out splitting and had been overcooked. The sauce was even more bland and insipid. It was as though the cook just throwed a tin of canned tomatoes on top and dressed itup with green and red chillies. One note to the so-called chef whoever you are - you cannot cook and are NOT a trained chef. You cannot add chillies intona dish and think that's what will make it taste better - it does not. It makes it hotter! I also found a piece of chicken in my dish which should never have been there. This was more if a concern because what if someone was allergic to chicken or any other ingredient they might have added for that matter? This is totally unacceptable. If you had a group of professional staff working in your kitchen then they would know about food INTOLERANCES and ALLERGIES. There are people who have had serious health complications due to things in their food that should never have been there in the first place. This is shocking. In the end, i had a few bites of the pasta and my partner his pizza and left it. Discarded it in the bin it was totally inedible and tasteless. I was very underwhelmed yo say the least Rosso. Just not good enough. I've been in for sit down meals and take outs before and I always think you'll do better next time. It never is. I did call the management straight away and explained all the above. She was a nice lady on the phone and had offered me a free pizza and pasta next time. I ask myself why I would want to do that after the last experience. It makes no sense. I would rather have had a film refund and I had explained it was tasteless on other occasions too with no room for improvement. I didn't want to have to wrote a review like this but I'm afraid I had to because I am really fed up of how terrible food seems.to be nowadays. I am a very good cook myself and have cooked dishes like this hundreds of times over. This is NOT how you make pasta pr pizza and you have the audacity to call yourself and Italina bistro. It's actually embarrassing. For that reason I won't be back and I certainly wouldn't recommend this restaurant to my friends or family. Money and travel time wasted for sub-standard food. I think people rate this place so much is because they cannot cook very we at home themselves - anything would taste good if they can't cook. I do not recommend this place. NB please employ a 'real' chef not someone who thinks they're a dab hand in the kitchen because they certainly are not!More

Takeaway containers are hopeless. One of our meals was upside down in the bag and emptied everywhere. Our order that we waited an hour on is completely ruined. Extremely disappointed as this is one of my favourite takeaway/restaurants.

Thought we’d go for a nice meal been a while since been in Rosso. We ordered pollo Milanese which the pasta was not cooked still clumped together, no pasta sauce and chicken breast smashed less than a millimetre thick. I have never seen chicken bread...crumb actually curl before. Sorry for a meal that cost £36 won’t be rushing back time soon.More

I like this venue and the team that work there, the owner is often present, he is nice, approachable and a great host. However this mornings breakfast was just poor, the scrambled eggs were like eating a bowl of salt. They did look like they...were fresh, made by a chef etc but overly seasoned to the point of being almost inedible. It wont stop me going back but they really only have one more chance and i will find somewhere else.More

We ordered 6 meals for the family for takeaway. 4 of the pizzas included were look warm and undercooked. The garlic bread included was also freezing cold. For a £70.00 order to be of this standard was very disappointing from Rosso’s usual standards. The order...took almost 2 hours to arrive and was a completely underwhelming experience.More

Food faultless fresh amazing Please fix the Wi-Fi guys at this day in age it shouldn't feel antiquated My only grip It needs to be consistently working

We are regular visitors to Rosso it is one of our favourite places, however our visit today was miserable as we were so cold. When we asked the staff if they could close the door we were told it was a regulation due to COVID...that door had to remain open for ventilation purposes. First time I have heard of this. A message to Management if that is the case you will have to invest in some heaters as we head into the Scottish autumn/winter season.More