For many years I had been going to the take-away shop of Zvezda, just beside the cafeteria, several times a week for some of the best cakes in town (their Sachertorte is particularly good). However, since the pandemic, they gradually, but continuously increased prices, and...reduced the size of the cakes. The last time I was there, the prices of the cakes were up 60% with respect to the pre-COVID level. When I made the point that they should also see the clients’ perspectives and they cannot continue to raise prices, they replied that ‘as our cakes are so good, people are prepared to pay any price for them’. It might be true, and their cakes are indeed good, but I find theirs a totally unacceptable and arrogant attitude. I am sure they have and will continue to have many clients, but they have just lost one.More