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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, European
Meals
Dinner, Breakfast, Lunch, After-hours
FEATURES
Reservations, Outdoor Seating, Seating, Serves Alcohol, Full Bar, Highchairs Available, Table Service
Reviews (149)
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109 results
Traveller rating
67
18
13
7
4
Traveller type
Time of year
LanguageEnglish
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Traveller rating
67
18
13
7
4
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Reviewed 29 October 2019

Surprised by this place, great italian place by the view. Surprised there is a place like this. Highly recommend

Date of visit: October 2019
Helpful?2  
Reviewed 20 July 2017

Italia has been revamped, the interior is still beautiful but the menu is more varied, Thai and western. The river of course is still gloriousMore

Date of visit: February 2017
Helpful?
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 1 August 2017

Dear Signature BrightSide101, thank you for coming back to see the new changes we have made to our exciting new restaurant at sala lanna renamed as On The Ping Riverfront Eatery and Bar. We very much appreciate your patronage and we’re sure you’d love the...More

Reviewed 14 February 2017

It all started a few years back with an Italian Chef. The Italian food then was great, service was far above average, prices on the high side, but well justified. Today, the Chef is gone, service is below average and the prices have increased.... On...More

Date of visit: February 2017
Helpful?2  
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 24 February 2017

Dear Signature GIACO51, we do appreciate your patronage and for you taking the time to share your review. It is very disappointing that it is not a much brighter review and that your experience was not what it was. We are going through a period...More

Reviewed 3 August 2016 via mobile

My husband and I decided to have our wedding anniversary dinner here as we were staying at the hotel (Sala Lanna). The food was lovely but the service was a standout and was excellent. They even arranged a special 'Happy Anniversary' dessert for us. It...More

Date of visit: August 2016
Helpful?
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 26 August 2016

Dear Signature mel_roks, thank you for choosing to celebrate your most important evening with us at italia at sala lanna. We are so pleased you had such a beautifully memorable anniversary evening and we thank you for sharing your review with your fellow reviews. Our...More

Reviewed 23 July 2016 via mobile

Excellent food, Italian based with Thai influence. Bit more chilly. Great fusion. Great location on Ping river bank. Not cheap but worth it. Speciality prawns with red curry is super. Spicy and fresh.More

Date of visit: July 2016
Helpful?
sala_guestservicemgr, Manager at Italia Restaurant, responded to this reviewResponded 31 July 2016

Hello Rik, an excellent review to match the excellent Italian/Thai cuisine experienced at our italia restaurant at sala lanna. We really appreciate you taking the time to share your wondrous comments and we look forward to welcoming you back in the very near future. Our...More

Reviewed 23 July 2016

The Italia restaurant at Sala Lanna Hotel in Chiang Mai was an almost weekly destination for us at times we lived more in the city. Now we are living quite a bit out of town, but it happened that we had verious things to do...More

Date of visit: July 2016
Helpful?
sala_guestservicemgr, Manager at Italia Restaurant, responded to this reviewResponded 31 July 2016

Hi Valentin, thank you ever so much for your lovely review of your lunch at our italia restaurant at sala lanna. We are so pleased you were so impressed not only with our Italian cuisine but with our sala attentive service too. We hope to...More

Reviewed 15 July 2016 via mobile

Lacked character with horrible nightclub continuous music/beat. Food very average maybe because it was empty. Menu very limited and the "special" was a Seafood Pizza ! Staff attentive Location is nice and hotel probably good but eat elsewhereMore

Helpful?1  
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 26 August 2016

Hi Signature AGT1, thank you for choosing to dine with us at italia. However it is with much disappointment to hear you were not impressed with the atmosphere nor food, though the service was good. Our apologies for this as we normally receive such good...More

Reviewed 29 May 2016

Nice restaurant inside the Sala hotel. Bruschetta was great (3 different kinds) pizza was ok, pasta was pretty bad. Service seemed quite good in the inside area and non-existent in the terrace which unfortunately is where we were seating...More

Date of visit: April 2016
Helpful?1  
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 3 June 2016

Dear Signature Valentin L, thank you for choosing to have lunch with us at italia at sala lanna and for taking the time to write your review. We are pleased you very much enjoyed our cuisine and yet we are more than a little disappointed...More

Reviewed 30 April 2016 via mobile

we went there around 3pm, for drinks to hide from the heat, the iced tea with ice cream combinations are good !

Date of visit: March 2016
Helpful?
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 1 May 2016

Dear Signature KI-travel, thank you for your review and we are pleased you enjoyed your ice tea and ice cream. We hope you’ll be back to experience out italia dining experience. Our best regards the sala management

Reviewed 12 April 2016

We stayed at the Sala Lanna and used the Italia restaurant for dinner. As vegetarians, we found that the Thai menu was not as accommodating to what we eat as those in other Sala resorts. In any case, Chang Mai has numerous vegetarian restaurants. We...More

Date of visit: March 2016
Helpful?
SALAGuestServicesMgr, Manager at Italia Restaurant, responded to this reviewResponded 1 May 2016

Dear Signature taffy125, thank you so much for your lovely review and for recommending us to fellow reviews. We are so please you were so impressed with the service and quality of our Italian vegetarian cuisine. All the best the sala management

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Frequently Asked Questions about Italia Restaurant
    How is Italia Restaurant rated?
    Italia Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4.5