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The Magic of Chongqing Hot Pot

) #6,449 of 9,424 Restaurants in Singapore ££ - £££ Chinese, Asian
19 Tanglin Road | #04-06/07 Tanglin Shopping Centre, Singapore 247909, Singapore
+65 6734 8135
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Overview
  • Excellent17%
  • Very good42%
  • Average17%
  • Poor12%
  • Terrible12%
Travellers talk about
“prawns” (2 reviews)
“suntec city” (3 reviews)
“tanglin mall” (2 reviews)
Closed Now
All hours
CUISINES
Chinese, Asian
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
19 Tanglin Road | #04-06/07 Tanglin Shopping Centre, Singapore 247909, Singapore
All Details
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Reviews (41)
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1 - 10 of 33 reviews

Reviewed 14 July 2017 via mobile

First impression was poor as we were served edamame immediately only to be told it was not included and we would be charged for it- wouldn't have ordered it but was forced on us. The food itself was pretty good, as my first hot pot...More

Thank allyadvisestrips
iamthemanager888, Public Relations Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 4 weeks ago

Dear Allyadvisestrips Thank you for your comments and also we hope you had a pleasant first time experience in our Hot Pot Restaurant. We will look into the issue of the endamame served as mentioned from your comments.

Reviewed 9 January 2017 via mobile

Wasnt impressed by anything in this restaurant expect for the name since it has the word 'magic' in it... I wasnt expecting plates of colourful unicorn meats being served... But the presence of low quality frozen meat is far too disappointing. As if the food...More

1  Thank Tim T
iamthemanager888, Public Relations Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 28 January 2017

Dear T We apologise for the experience you had in the service and are looking into the matter, we will be rectifying the matter by employing more staff.

Reviewed 4 January 2017

Went over to this restaurant in dec 16, the service is average, the food is average & the prawn is fresh & pork belly is chewy & dessert is nice. Not attentive towards the end of our dinner especially when we wanted to order last...More

1  Thank lovetravel1682015
iamthemanager888, Public Relations Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 28 January 2017

Dear Lovetravel Thank you for your comments, the two hour limit is only limited to the weekends as the manager needs tables for turnover, but on the weekdays we do not practice this and customers are welcomed to dine without time limit. We thank you...More

Reviewed 6 November 2016 via mobile

Came back to chongqing hot pot since my last visit about 5-10 years ago to relive my childhood memories because we remembered it to be good then. Restaurant was relatively empty when we arrived at 7pm. It was a ala carte buffet style dinner. Food...More

Thank Choo c
writer888, Public Relations Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 11 December 2016

Dear Choo C Thank you for your comments, we are seriously looking into your comments on the food quality as mentioned in your comments. Food Served to you is not served to others as we have a strict policy of hygiene in the restaurant. It...More

Reviewed 27 September 2016

Did not read thru the reviews in Tripadvisor nor HungryGoWhere, but heard great reviews from friends that went there last year. But it turned out into a major disappointment when we went yesterday; unfriendly staff/manager, slow response, food was definitely overrated and not worth the...More

Thank VeraPootee
iamthemanager888, Public Relations Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 2 October 2016

Being the first Szechuan "all you can eat steamboat", we pride ourselves on the quality of food and service offered in our restaurant, we are looking into your comments and are taking your response seriously, we will discuss with our staff and management on what...More

Reviewed 24 September 2016 via mobile

Decided to try out this place after reading some recommendations. Came with high expectations but was utterly disappointed. The service was rather poor. The manager who was working there didn't even write down our orders for the dishes and the wrong dishes and different quantities...More

Thank ImranJ
iamthemanager888, General Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 25 September 2016

Dear ImranJ We apologise for the experience you had in the restaurant, to ensure that customers get the food even when there is few staff on the floor, we normally encourage the guests to write the order on the self order chits which we immediately...More

Reviewed 19 August 2016 via mobile

I have to agree with the previous reviewer totally. Went on a Friday dinner, waited all the way till 8.45 for a reservation. Could have imagine the high regards and degree of expectation from this place, considering that it's fully booked all the way till...More

Thank Xiaojeffu
iamthemanager888, General Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 22 September 2016

Dear Xiaojeffu We apologize for experiene you had in the restaurant, we are looking into the problem of staffing as mentioned as there is a shortage at present. As for the food quality we are looking into the food preparation as it is our policy...More

Reviewed 28 June 2016

We have eaten here before and the experience was good and thus when the craving for steamboat came about, it is a no surprise that we made a booking to eat at this restaurant again. Unfortunately, this experience was extremely poor.....to start there was a...More

Thank mwan_69
iamthemanager888, General Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 22 September 2016

Dear mwan We apologize for the bad experience that you had, we are looking into the matter pertaining to the food, which is we have ensured that the quality is good and value for money for the customers. As for the starter, we have practiced...More

Reviewed 20 May 2016

Went there with a great friend for birthday dinner treat. Heard so much about this place since they were in Suntec. it was my first time to this place since they moved years ago to Tanglin. Please note that it is at Tanglin shopping center...More

Thank plowwh
iamthemanager888, General Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 22 September 2016

Dear Plowwh Thank you for your kind comments

Reviewed 1 May 2016 via mobile

This place is one of my preferred choices when I have a craving for mala hotpot. In fact it's my 2nd choice, right after Hai di Lao. I like the fact that it is aka-carte buffet style with a good variety of items to pick...More

Thank ladyshalyn
iamthemanager888, General Manager at The Magic of Chongqing Hot Pot, responded to this reviewResponded 22 September 2016

dear ladyshalyn Thank you for your kind comments

Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
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Nearby Attractions
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.00 miles away
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.24 miles away
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33 reviews
.25 miles away
MAD Museum of Art & Design
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.04 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$25 - US$40
Cuisine
Meals
Lunch, Dinner
Restaurant features
Reservations, Buffet, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only
Good for
Child-friendly, Groups
Open Hours
Sunday
12:00 - 15:00
18:00 - 22:30
Monday
12:00 - 15:00
18:00 - 22:30
Tuesday
12:00 - 15:00
18:00 - 22:30
Wednesday
12:00 - 15:00
18:00 - 22:30
Thursday
12:00 - 15:00
18:00 - 22:30
Friday
12:00 - 15:00
18:00 - 22:30
Saturday
12:00 - 15:00
18:00 - 22:30
Location and Contact Information
  • Address: 19 Tanglin Road | #04-06/07 Tanglin Shopping Centre, Singapore 247909, Singapore
  • Location: Asia  >  Singapore  >  Singapore>  > Orchard Road
  • Neighbourhood: Orchard Road
  • Phone Number: +65 6734 8135
  • E-mail
Description
The magic of Chongqing Hot Pot is the first restaurant in Singapore to serve authentic "mala" Hot Pot in Singapore. It has served many Singaporeans, Local and foreign celebrities as well as many foreign tourist and our local Japanese population. With 21 Years of history, The magic of Chongqing Hot Pot serves all food fresh and is one of the remaining all-you-can eat buffet restaurants that serve food to the table when ordered, this assures that all food is fresh and also reduces wastage. The "Mala" Broth is authentic as much of the ingredients used are imported from Szechuan Chongqing Province. This allows customers to experience the Szechuan food and atmosphere without travelling to China. They also have a variety of other soups like their Signature White Chicken Soup made from pure chicken meat and bones without preservatives like MSG. This is to ensure that we are MSG free and therefore customers are eating healthy when they dine in the magic if Chongqing Hot Pot. This is in line with our Eat Healthy policy practised in the restaurant. Another recommended soup is our shark fin cartilage soup made from pure shark fin cartilage which is good as a dietary supplement and is said to be good to prevent cancer and acts as a immune booster.
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