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Dunes Cafe at The Shangri-La Hotel

Trade Centre 1, Sheikh Zayed Rd | Ground floor, Dubai, United Arab Emirates
+971 4 405 2703
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent58%
  • Very good23%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lobster” (17 reviews)
“sushi” (15 reviews)
“eggs benedict” (2 reviews)
Open Now
Hours
CUISINES
International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Trade Centre 1, Sheikh Zayed Rd | Ground floor, Dubai, United Arab Emirates
All Details
Write a ReviewReviews (138)
Traveller rating
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1 - 10 of 129 reviews

Reviewed 1 week ago

A trip to the Thursday Lobsterlicious evening at Dunes cafe. The food and service was very good as always, a fabulous range of foods available, lobster of course, sushi, crab, mussels, oysters etc, a small meat and pasta station and a very enjoyable desert station...More

Thank Derek A
Reviewed 2 weeks ago via mobile

-I always come here and amazing food with amazing team working. - I had amazing guys one His name is Ahmed Antar, Hans & Mohamed Gamal - I asked for their full name as they deserve to be recognized honestly - They have amazing knowledge...More

Thank HebaElmenabawy
Reviewed 5 weeks ago via mobile

1st i wanna say Thankyou to all the KNOWLEDGEABLE staff in your hotel. Well trained,well mannered and very attentive. Theres no best way like starting a day with a healthy breakfast.The restaurant atmosphere itself is breath taking,the background music is relaxing and the air smells...More

Thank jonesgale
Ashraf S, Food and beverage manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 4 weeks ago

Dear jonesgale Thank you for taking the time to share such a great review on TripAdvisor. We were really delighted to read your comments. Thank you on behalf of the entire team for your remarkable compliments about the food, service and atmosphere. it was a...More

Reviewed 15 March 2018

I am writing because of the disappointment and the treatment that we got from your staff which i feel is very inappropriate. Last night we dine at Dunes Cafe in Shangri-la Shk Zayed Road and it was my friends birthday. When i made the reservation,...More

Thank iamgarrypotter
Ashraf S, Food and Beverage Manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 16 March 2018

Dear iamgarrypotter, Firstly, thank you very much for taking the time to provide us with your feedback on TripAdvisor I was genuinely concerned to read about the inconveniences you experienced at Dunes Cafe. Unfortunately your experiences were below the standards and quality of guest feedback...More

Reviewed 7 March 2018

If you are in the area or staying at the hotel, I highly recommend having a quick bite at Dunes cafe. The food and service were wonderful and the atmosphere was lovely in the hotel lobby of the Shangri-LaMore

Thank LuxeTourista
Ashraf S, Food and beverage Manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 9 March 2018

Dear LuxeTourista, Thank you very much for your lovely review of your latest visit to Dunes cafe and for recommending it so highly! I am pleased to see that the overall experience was wonderful and we hope to welcome you back again soon. Kind regards,...More

Reviewed 4 March 2018 via mobile

The best breakfast i have had the pleasure of enjoying. Top end service and a vast selection of food.More

Thank Colin R
Ashraf S, Food & Beverage Manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 7 March 2018

Dear Colin R, I am pleased to see that you have enjoyed the breakfast experience in Dunes Cafe - I will most certainly share your kind words with team. Thank you for taking the time to share your feedback and we hope to see you...More

Reviewed 21 February 2018 via mobile

This place wanted to charge half an adult price for a 2 year old infant - 155Dhs! I can understand a nominal charge for older children but most places is either free for under 3 or a much lower charge than this. A small child...More

Thank speedbird1984
Ashraf S, Food & Beverage Manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 22 February 2018

Dear speedbird1984 Thank you for taking the time to share your honest feedback about your experience with us. I would like to apologize for the fact that you we did not manage to meet your expectations during your visite with us. Rest assured that we...More

Reviewed 9 February 2018 via mobile

Wow, excellent dinner with friends If you didn't eat seafood at Dunes Cafe♡ you lost so much. Thanks Dunes team♡More

Thank Mohamed Y
Ashraf S, Food and beverage manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 16 February 2018

Dear Mohamed Y, Thank you for taking the time to share such a great review on TripAdvisor. We were really delighted to read your comments. Thank you on behalf of the entire team for your remarkable compliments about the food and service it was a...More

Reviewed 8 February 2018 via mobile

After trying many of them I can assure anyone that Dunes Cafe buffet is the best in this area may be one of the top five in Dubai. Must try.More

Thank Fahd G
Ashraf S, Food and Beverage Manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 16 February 2018

Dear Fahd G, Thank you very much for sharing your positive comments about your latest visit to Dunes Cafe. I will most certainly share your kind words with the team. I am pleased to see that you enjoyed the culinary offering so thoroughly and we...More

Reviewed 3 February 2018 via mobile

I decided to rate the breakfast at Shangri-La seperately as it is really worth to do that. Great variety of food in a nice atmosphere. The only thing which is missing is a tea bar with quality tea. So far they only serve pretty basic...More

Thank Triprater-71
Ashraf S, Food and Beverage Manager at Dunes Cafe at The Shangri-La Hotel, responded to this reviewResponded 7 February 2018

Dear Triprater-71 I am pleased to see that the nice atmosphere in Dunes Cafe made such a great experience - I will most certainly share your kind words with team. Thank you for taking the time to share your feedback and we hope to see...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Buffet, Seating, Validated Parking, Wheelchair Accessible, Serves Alcohol, Free Wifi, Accepts Credit Cards, Outdoor Seating
Good for
Child-friendly, Kids, Business meetings, Special Occasion Dining, Groups
Open Hours
Sunday
06:00 - 00:00
Monday
06:00 - 00:00
Tuesday
06:00 - 00:00
Wednesday
06:00 - 00:00
Thursday
06:00 - 00:00
Friday
06:00 - 00:00
Saturday
06:00 - 00:00
Location and Contact Information
  • Address: Trade Centre 1, Sheikh Zayed Rd | Ground floor, Dubai, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 405 2703
  • E-mail
Description
Dunes Café offers an all-day international dining experience that is perfect for a business lunch or relaxed dining with friends and family. Whether you choose to dine from the sumptuous buffet or a la carte, Dunes Café offers a wide selection of mouth-watering dishes, prepared at live cooking stations by world-class chefs. From breakfast through to dinner, there’s something to suit every mood and taste. Theme nights: Around The World - Every Monday (6-11pm) Prime Cuts - Every Tuesday (6-11pm) Catch of the Day - Every Wednesday (6-11pm) Lobsterlicious - Every Thursday (6-11pm) Arabesque - Every Friday (6-11pm) Indian Indulgence - Every Saturday (6-11pm) * Dunes Brunch - Every Firday (12-4pm)
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