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La Terrazza

££££
Luohu Port
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1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
Name/address in local language
+86 755 2218 7338
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65 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Level Contributor
73 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 October 2016 via mobile

Great waitness and service. They are very attentive. The barked garlic very tasty this time and bread was better. Rissorto with ox liver very tasty and texture was just right Cappacio was good and the rocket is fresh and crispy . The pizza, thinnest ever , only tasted once in Italy and there is an oven in the restaurant, not... More 

Helpful?
Thank s a
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear s a, Thank for dining at La Terrazza at Grand Hyatt Shenzhen again. We are pleased to know that you had a great dining experience and that you enjoyed our enthusiastic service and diverse selection of Italian delicacies. Thank you for your recommendation. We hope to have the opportunity to provide you with another Grand experience. Thank you and... More 

Esfahan, Iran
Level Contributor
53 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

i have tried pizza and my friend just tried some fish, the food quality was perfect but a little expensive, i think it was ok to try it for good food

Helpful?
Thank Parandi
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear Parandi, Thank you for dining at La Terrazza and for giving us a full-score review. We are glad you enjoyed our exquisite delicacies. We look forward to welcoming you again soon and hope you have the chance to try our many other signature dishes. Thank you and best regards, Richard van Westing Executive Assistant Manager – Food & Beverage More 

Sanya, China
Level Contributor
66 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 6 September 2016

Popped in for a very late night dinner after coming over from Hong Kong. Pleasant welcome even though they were in closing mode. Good service and nice wine list, delicious Arugula salad, mushroom soup and good diablo pizza. We were tired so ate fast but was still a nice experience and will be back.

Helpful?
1 Thank Richard R
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear Richard R, Thank you for your compliments about La Terrazza. We are pleased to know that you had a nice dining experience. Your recognition of our enthusiastic service, delicious Italian dishes and wine list is much appreciated. We hope to welcome you back during your next visit and that you will enjoy many more of our signature dishes. Thank... More 

Level Contributor
28 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 1 September 2016

I have lunch set this time, price is reasonable and you can use Hyatt Club coupon. Food was very delicious and plenty of choice for cold cut and salad. The outstanding part was the service. Especially the Lady named Martina who served my table. She always keep smiling face and very attentive. I do not need to mention what i... More 

Helpful?
Thank TT0419
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear TT0419, Thank you for dining at La Terrazza of Grand Hyatt Shenzhen. We are honored that you had a pleasant dining experience, especially thanks to the enthusiastic service provided by our associate Martina. Your compliments are much appreciated and for sure we will be sharing with her. We look forward to welcoming you again soon. Thank you and best... More 

Shenzhen, China
Level Contributor
55 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 20 August 2016

I come to this place often since I travel to this place frequently. Around this area in Shenzhen, this is the best, IMO, Italian I can find. I am sure there are others some places elsewhere. They like to change their menu often since the chef likes to bring new ideas to this Hyatt restaurant. Majority of the food is... More 

Helpful?
Thank Qodesh
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear Qodesh, Thank you for dining again at La Terrazza at Grand Hyatt Shenzhen. We are honored that you recognize us as the best Italian restaurant. Your compliments about our food are definitely a great encouragement. In addition to an à la carte menu, La Terrazza is delighted to offer seasonal specialties and a weekday semi-buffet lunch. We look forward... More 

Level Contributor
73 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 30 May 2016 via mobile

The place is spacious and the chairs are comfortable in width and lightings is dim. The waiters amd waitress are all well trained, they speak English too. Menu has lots of options and quality is of a good standard. Cod fish portion is relatively big and the cut was good, the taste is completely different with a thick cut. The... More 

Helpful?
Thank s a
Grand-Hyatt-Shenzhen, Executive Assistant Manager - Food & Beverage at La Terrazza, responded to this review

Dear s a, Thank you for telling us how much you enjoyed dining at our Italian restaurant, La Terrazza. We are happy to know that you noticed and appreciated the fresh, high-quality ingredients that we use in our dishes. We will be sure to pass on your compliments to our chef and service associates. We sincerely look forward to having... More 

Sao Paulo, SP
Level Contributor
205 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed 28 May 2016 via mobile

The place is fancy and very pleasant. Service is good. However, it is pricey for what it delivers and the food is average. It is not truly Italian.

Helpful?
Thank Caio Mello M
Grand-Hyatt-Shenzhen, Executive Assistant Manager - Food & Beverage at La Terrazza, responded to this review

Dear Caio Mello M, Thank you for dining at La Terrazza. We are happy to know that you enjoyed our pleasant dining environment and hospitality. We appreciate your comments and hope to welcome you back in the near future. Thank you and best regards, Richard Van Westing Executive Assistant Manager - Food & Beverage More 

Level Contributor
54 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 March 2016

I Have been there so many Times... But I always like to Have dinner at La Terrazza. Last time I Was in Shenzhen I Was worried not to see Marco, excellent italian chef, since during his holiday period the service and the quality had gone down a lot. Luckely he Was there so I could appreciate his fantastic Tuna steak... More 

Helpful?
Thank Marcello P
Grand-Hyatt-Shenzhen, Hotel Manager at La Terrazza, responded to this review

Dear Marcello P, Thank you for taking the time to share your great compliments on Chef Marco Ragoni and La Terrazza. We are delighted that you had the opportunity to enjoy a variety of our authentic Italian dishes. We look forward to welcoming you back again soon and hope to provide you with another memorable experience at Grand Hyatt Shenzhen.... More 

Brussels, Belgium
Level Contributor
24 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 28 January 2016

Service is poor once again, I have been spending nights there for the awesome terrace they have. One night we were six guests 3 were smoking cigars, we kindly ask for some cigar ashtray and a lighter. The Manager (newbie) came and tell me we do not have lighters for cigar nor ashtray. He brought me 6 small cigarettes ashtrays... More 

Helpful?
Thank Bao L
2 reviews
5 of 5 bubbles Reviewed 21 June 2015 via mobile

An excellent Italian restaurant, Italian chef with a perfect full-service. One point to improve: increase a choice of Italian desert. Concrete, continue is this way.

Helpful?
Thank Fabio P

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Italian, European
Meals
Dinner, Breakfast, Lunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly, Business meetings, Romantic, Groups
Location and Contact Information
  • Address: 1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
  • Neighbourhood: Luohu Port
  • Phone Number: +86 755 2218 7338

Questions & Answers

Questions? Get answers from La Terrazza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?