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Cold Stone Creamery

££ - £££
1475 Western Ave Ste 53, Albany, NY 12203-3520
+1 518-514-2003
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Overview
  • Excellent20%
  • Very good47%
  • Average20%
  • Poor13%
  • Terrible0%
12 Oct 2016
“A wonderful ice cream treat!”
23 Feb 2016
“Great Treat”
Restaurant Hours
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1475 Western Ave Ste 53, Albany, NY 12203-3520
All Details
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1 - 10 of 15 reviews

Reviewed 12 October 2016

Stopped in for a lunch time dessert. I ordered the Founder's Favorite but I like to substitute in chocolate chips for the brownie. This is my favorite but they have many other signature choices or create your own. You can't go wrong... The staff was...More

Thank Anna Q
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 23 November 2016

Dear Anna Q: Thank you for the great review. We appreciate your support and your business. Sincerely Brian, Owner

Reviewed 23 February 2016

Cold Stone ice cream is tasty and custom designed by the customer. You also often can find a coupon which makes the treat even more delicious.

Thank sheilal921
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 29 February 2016

Dear Sheila L: Thank you for the excellent review of Cold Stone. We look forward to seeing you again soon. Sincerely, Brian White, VP White Management

Reviewed 17 March 2015

This is a great place to get ice cream or ice cream cakes. The ice cream is delicious, but expensive. You can get just about anything in your ice cream added that you want ... so get creative and enjoy!

Thank CapitalDistrictGuy
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 27 March 2015

Dear Capital District Guy: Thanks for coming to Cold Stone. We appreciate the business and the good review, and we look forward to serving you again soon. Sincerely, Brian White, VP Kodiak Creamery

Reviewed 5 March 2015

This shop is in the Styvesant Plaza and I go here often. I've tried many of their flavors in sundaes and smoothies. Its all excellent. No complaints here except I wish this store was closer to my home!

Thank Noonie F
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 27 March 2015

Dear Noonie F; Thank you so much for the great feedback. We will keep working to earn your business and deliver a five star experience. Sincerely, Brian White, VP Kodiak Creamery

Reviewed 29 July 2013

Way too expensive. Who pays that kind of money for ice cream? I'd rather visit the locally owned ice cream shops for an old time fashion way to relax and a cheap price!More

Thank 396Foodtester
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 31 July 2013

Dear 396Foodtester: Thank you for your review. I am sorry you find the prices so high. We make our ice cream fresh, in the store, every day from the best ingredients possible, so the premium price is reflected in a superior quality. For example, our...More

Reviewed 27 September 2012

My daughter and I have been here a few times because it's close to home. On one occasion we've gotten ice cream that was just this side of frozen and after the mixing literally melted. When I questioned the server he said it was "just...More

Thank dmh1781
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 15 February 2013

Dear DMH, Thank you for review and for visiting Cold Stone. I am sorry that my server quipped "that's just the way it comes." His response was a little snippy. In truth, the ice cream is held at 13-17 degrees in the Ghea. When mixed...More

Reviewed 29 May 2012

I love the flavors of ice cream you get here. As well as the mixins that you are able to add to the ice cream. Be sure to sign up for the coupons on the companies web site as they will send them to you...More

Thank simplykathyh
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 26 February 2013

Thanks for the good review. We look forward to serving you again soon. Sincerely, Brian White, Owner

Reviewed 3 May 2012

Cold Stone is always overpriced but oh-so yummy. Service was fine; it was a bit chilly in the restaurant to eat ice cream so we went outdoors and had our ice cream on the benches along the curb. Less than scenic, but fine for the...More

1  Thank hardymum
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 15 February 2013

Dear Hardymum, Thank you for your review of CS Albany. Cold Stone Creamery is a super-premium ice cream. We use a very rich proprietary blend to mix our ice cream, and we make our ice cream fresh daily, and we make it in the store....More

Reviewed 23 April 2012

Ice Cream Parlor + Good sized portions = Happy College Students!

2  Thank Singing_Coconut
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 15 February 2013

Thanks you. See you soon!

Reviewed 12 March 2012

This cold stone was about average. The staff wasn't overly friendly but the ice cream always hits the spot. The price was steep.More

1  Thank bluemountainmom
Creoteam, Owner at Cold Stone Creamery, responded to this reviewResponded 26 February 2013

Thanks you for the review. We make our ice cream fresh daily (in the store) from the best ingredients available. For this reason, it's more expensive than what you might get at some competitors, but at Cold Stone you'll never eat ice cream that was...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Restaurant features
Seating
Location and Contact Information
  • Address: 1475 Western Ave Ste 53, Albany, NY 12203-3520
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-514-2003
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