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The Cheesecake Factory

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131 Wolf Road, Albany, NY 12205
+1 518-453-2500
11:00 - 23:00
Open now
All hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
More Info
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548 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Tel Aviv, Israel
Level Contributor
670 reviews
323 restaurant reviews
common_n_restaurant_reviews_1bd8 294 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Our sweet choice in Albany was the Cheesecake Factory. We love this upscale chain restaurant and enjoy eating in it whenever possible. This time we only came for the desert and it was great.

Thank Sharon_zz
Blainville, Canada
Level Contributor
5 reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The service was great the food was great what the prices were Fair and definitely have lots of leftovers to take home would absolutely go back and refer friends and family

Thank Rammunu
Exton, Pennsylvania
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

I have eaten at this location a few times while in town for business, the most recent time in August. I have eaten at the restuarant as well as done take out. The orders are prepared correctly and the staff is friendly. This location is by other stores, so you can place your to go order and shop while waiting... More 

Thank BeccaOnTheGo
Taos Ski Valley, New Mexico
1 review
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Plenty of it but not pretty. Very disappointing. Besides the overhead red lights which don't allow you to be able to see your food unless I turn the flashlight on my iPhone. And it's noontime very bright outside but not in here. Should've taken a picture but the Cobb salad look like somebody had already pre-chewed my food came out... More 

Thank Robert B
Albany, New York
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

We have gone inside and had wonderful experiences. This review is for the to go. We ordered six meals and some apps. The good came out far beyond the time frame given. By the time it came out-waitress then disappeared again to do cc. This took over 10 minutes. Needles to say-our food was cold. It was also lack luster.... More 

Thank kim c
Toronto, Canada
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 3 weeks ago

Everything about this chain is DATED. It reminds me of Las Vegas in the 90s. Fake Egyptian decor and lots of peach coloured pillars. The food is just as boring. It's totally middle of the road mall food. And the female servers wear way too much makeup and have big hair! I felt like it was Back to the Future... More 

Thank Karen K
Pittsburgh, Pennsylvania
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 weeks ago via mobile

I met a colleague for a business lunch. He ordered a seared tuna salad and I ordered the Country French salad. Both were ample, presented beautifully,and tasty. Service was very good, and really appreciated the option of ordering from the Skinnylicious Menu. Good job, Cheesecake Factory!

Thank Mona C
Montgomery, New York
Level Contributor
37 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 weeks ago

I always love the Cheesecake factory. to my surprise, they server brunch !! !! The french toast platter was over 1000 cal, worth every bite

Thank Thomas M
Salt Lake City, Utah
Level Contributor
78 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 27 October 2016

I have never been to the Cheesecake Factory when there wasn't a lot of people waiting to get in. The food was good. The servers were thoughtful. The atmosphere is good. There is nothing particularly special about this restaurant because they serve masses of people, but it's always an enjoyable experience regardless.

Thank loveagoodfind
Albany, Ny
Level Contributor
66 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 October 2016

The Cheesecake Factory is a cut above most other chain restaurants. I have lunch here occasionally, and the food has always been delicious. Try the flatbread pizzas (listed on menu as appetizers).....they are better than at most Italian restaurants in this area. Things to stay away from, tho, are the cocktails and the cheesecake.....both are way overpriced.

Thank mac4747

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$10 - US$30
Italian, American, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Child-friendly, Kids, Groups, Special Occasion Dining, Bar Scene
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 131 Wolf Road, Albany, NY 12205
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-453-2500

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?