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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
£2 - £26
CUISINES
Italian, Pizza, Neapolitan, Campania, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options
View all details
meals, features, about
Reviews (162)
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111 results
Traveller rating
102
7
1
1
0
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LanguageEnglish
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Traveller rating
102
7
1
1
0
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All reviews pizza salad italian food worth the wait crust japan hakone vegan toppings english set
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Reviewed yesterday

The food and the service were both excellent here. We’re veggie and it was a delight to come and eat some fantastic Italian food. Really great ingredients and attention to detail. Thanks for the best food I’ve had in Japan!

Date of visit: April 2024
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Reviewed 6 days ago via mobile

Right now in that restaurant, food AMAZING! Great service and atmosphere ! If we not leaving tomorrow, can be another night here!

Date of visit: April 2024
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Reviewed 9 November 2023

We had plans to stop here for lunch before checking in to Hyatt Regency Hakone Resort. Located in the commercial center of Hakone, parking was difficult. An uncomfortable incident occurred when I requested to the owner to give a complementary pizza lunch (think, a slice)...to our driver. I was explicit in my request. He replied he would. However, when it came time to settle our separate bills, I noticed that my bill included the cost of an extra, whole pizza, worth about $8, not just a slice. The owner thought I was buying when I made the request. Even in touristic restos like this one, English fluency is borderline. He relented, but I felt empty as he felt cheated. Later, when asked to join us in a photo op, he declined. I know our driver Ko enjoyed the pizza, for ours were excellent and good value.More

Date of visit: October 2023
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石井 良, オーナー at 808 Monsmare, responded to this reviewResponded 16 November 2023

Dear alohatripper, I'd like to thank you very much for visiting the other day and giving us such a high rating. I remember your visit very clearly because of the incident you mentioned in your review. About the situation with the pizza, I think there...More

Reviewed 26 October 2023 via mobile

Excellent pizza. As good as anything I eat in Europe. Made with local produce. Decent menu all-round. We’ll worth a go if you want a break from traditional Japanese food

Date of visit: October 2023
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Reviewed 5 October 2023

This pizza is brilliant ! With a wood-fired oven imported from Naples (Italy), the taste is authentic and subtle. We weren't purposely looking for Western food, but this was a worthy find. The service was friendly and the food was delivered in a timely manner....Couldn't have been more pleased!More

Date of visit: October 2023
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Reviewed 7 July 2023 via mobile

Fantastic food, ambience and service. Pizza was of high quality, as if prepared in Naples! Who would have thought that this Italian feast would be the highlight of our culinary adventures in Hakone. We typically stick to local food when travelling but do not regret...this deviation. Try their home made ice cream in a little shop two roads up the street. Divine.More

Date of visit: July 2023
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Reviewed 26 June 2023 via mobile

Great Italian with real Italian pizza oven. Fantastic wine list. Attentive staff. Great variety of Italian food and pizzas

Date of visit: June 2023
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Reviewed 3 June 2023 via mobile

Truly the best vegan pizza in the world! And I have tried many, in many places (including Italy, USA etc) due to a life-long dairy allergy yet love of pizza. The crust was perfect, the base was delicious, the toppings were just amazing! You really...wouldn’t miss the cheese, because they’ve made it so good that you don’t need the cheese, vegan or otherwise. I very highly recommend it and would insist on going back if we return to Hakone. Fortunately my family enjoyed their non-vegan pizzas enormously too, and will happily return with me. The service was wonderful and our young children were warmly welcomed - it’s definitely family friendly whilst serving proper grown-up quality food.More

Date of visit: May 2023
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Reviewed 17 April 2023

Food decent but fraudulent advertising - advertised a ¥880 lunch set for salad and a ¥1280 lunch set for pizza and were then charged ¥5126. We asked multiple times why we were being charged ¥5000 and the staff refused to honour the advertisement displayed outside....They then explained that the advertisement was for the “lowest possible price” for the set and not the actual price. We argued that this was not how an advertised price works but they would not budge. My friend is Japanese by the way and had this conversation in fluent Japanese so cannot even argue it was a language barrier issue.More

Date of visit: April 2023
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Reviewed 1 April 2023 via mobile

Best pizza I’ve ever eaten. Tiny restaurant and had to queue but so worth the wait! Love the smoked mozzarella on my pizza

Date of visit: April 2023
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Reviewed 21 December 2022 via mobile

It’s often hard to find easy delicious meals for a family of 5 travelling in Japan. We chanced upon this place whilst looking for an eatery that was opened last 8 pm. We had 2 appetisers and 4 pizzas all for ¥ 14.300. Crust thin,...toppings simply delicious. Service fast, efficient but warm and friendly. If you’re in the area — do stop by.More

Date of visit: December 2022
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Reviewed 15 December 2022 via mobile

Yummy… the better dinner we had in hakone. Staff spoke gd english . Pizzas were good . Dessert platter nice. Corn soup was special cos it was served cold.

Date of visit: December 2022
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Reviewed 14 May 2021

The best pizza I've ever had (and my family agree), was here, at 808 Monsmare. After weeks of Japanese food and homestay Japanese meals the whole family needed something different and we had the best pizza and dessert here, along with Italian beers (rather than...the typical "super dry" ones they enjoy in Japan). Unmissable!More

Date of visit: June 2020
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Reviewed 3 August 2020

We have come to Hakone many times, and have made sure to eat here on several occasions. We usually get the pizza, cooked in a fire oven. The porcini is out of this world! Tonight we had the dried figs with spiced butter and the...Wagu beef. It was melt in your mouth perfection. Cooked perfectly and served with the most amazing potatoes and small salad. The pumpkin and cinnamon gelato was the perfect ending! Our favorite restaurant in Japan!More

Date of visit: August 2020
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Reviewed 23 March 2020

We were looking for G&Ts and found this fabulous pizza place in Hakone - an unexpected treat. The pizza was made fresh and true to our food experiences in Italy. The owner was engaging and, yes, he did serve G&Ts! Our group of 3 couples...enjoyed it so much we went back a second time. We highly recommend it.More

Date of visit: October 2019
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808 MONSMARE, Hakone-machi - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about 808 Monsmare

Yes, 808 Monsmare offers takeaway services.

808 Monsmare is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5