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Pizza Hut

££ - £££
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Upper Ground Level, SM City Cebu | North Reclamation Area, Cebu City 6000, Philippines
911-1111
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49 Reviews from our TripAdvisor Community

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Showing 33: English reviews
1 review
2 of 5 bubbles Reviewed 7 August 2016

Hi, good day, i am one of your customers in bacoor branch (pizza hut) and usually lagi kami kumakain ng mother ko dun, but yesterday, maybe that's the worst service i ever met in pizza hut. Around 7pm, nagorder kami ng Meal number 2, for 299, dalawang pizza, dalawang side dish, 2 dessert, 2 drinks, baked spaghetti and chicken pesto.... More 

Helpful?
Thank Neil E
Manila, Philippines
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 August 2016

We ate here when we staying at the hotel across the street and the pizza was fresh and delicious and made the way we requested with extra sauce. 2 Large for 499 pesos is a great value

Helpful?
Thank HonestJohn169
Cebu City, Philippines
2 reviews
1 of 5 bubbles Reviewed 12 June 2016

We used to dine here in the past and it was all good but it just got worst and worst. Our last visit was just today. We were in waiting list so we patiently waited. The people next on line got in first so we complained. However, after just a few moments they let us in and just to see... More 

Helpful?
Thank Stella M
Cebu City, Philippines
Level Contributor
84 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 19 May 2016 via mobile

Availing the Hut Feasts Kayang-kaya, Araw-araw 299 (see photo). This is a MISLEADING Ad. It is not stated anywhere in this ad that service charge is included. And they charge additional 10% service charge when you receive your bill (see photo). This ad is MISLEADING the general public so WATCH OUT!

Helpful?
Thank Jun L
1 review
1 of 5 bubbles Reviewed 17 April 2016 via mobile

The staff are not friendly.,, Omg the food .......not good the serve mushroom soap taste like burn rice ........ We order good for four drinks in a pitcher they give icetea on glasses .....almost food in the menu are not available

Helpful?
Thank Nahayevsis
Manchester, United Kingdom
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 14 April 2016

Everything we had considered as our first choice from the menu they did not have. Amazingly, was told we could go to another restaurant and bring back different food . The pizza I had as my third choice was a thin pizza and was so hard it would break the floor if dropped. The staff were very apologetic and were... More 

Helpful?
Thank Springbok2001
Philippines
Level Contributor
136 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 13 February 2016 via mobile

Dirty tables and floor, the place looked messy when we got in. After wiping the table it still was dirty. The place looks run down and is way too full with tables and chairs. Friendly staff, bit chaotic, food is ok, tasty pizza and salad.

Helpful?
Thank LeavingHolland
Bato, Philippines
Level Contributor
66 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 13 January 2016

Good pizza and other items on the menu. Good service from the friendly staff. The place is not too big and on busy days there is a bit of a waiting line. We enjoyed it...

Helpful?
Thank CirqueTraveler
Karlsruhe, Germany
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 December 2015

First off, I have been to many Pizza Hut franchises across multiple continents and I never had a bad experience as the visit in the Pizza Hut in the SM City Cebu mall. We visited the Pizza Hut as a Family with 4 Persons and it already started oddly when entering, I noticed almost all vacant tables had dirty dishes... More 

Helpful?
1 Thank JT0th3N
Greendale, Wisconsin
Level Contributor
121 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 28 December 2015

I travel to the Philippines often and most Pizza Hut locations there are as good as the USA or better. I had even eaten at this Pizza Hut before and it was fine, but not this trip. First of all, the service was terrible. I visited here 3 times during December and one of those times there were plenty of... More 

Helpful?
1 Thank burghughes

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Italian, Pizza
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Reservations, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: Upper Ground Level, SM City Cebu | North Reclamation Area, Cebu City 6000, Philippines
  • Location: Asia  >  Philippines  >  Visayas  >  Cebu Island  >  Cebu City
  • Phone Number: 911-1111

Questions & Answers

Questions? Get answers from Pizza Hut staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?