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Hard Rock Cafe

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Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
Website
Today
11:30 - 01:30
Open now
See all hours
Hours:
Sun - Thu 11:30 - 01:30
Fri - Sat 11:30 - 02:00
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925 Reviews from our TripAdvisor Community

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Showing 706: English reviews
San Juan de Alicante, Spain
Level Contributor
171 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

This was right next to our hotel and so it was the perfect place to finish off a long day of walking and exploring. The only downside is that smoking is permitted inside the building, but there is a very good patio where you can avoid most of the smoke.

Helpful?
Thank Mickrush
Petaling Jaya, Selangor, Malaysia
Level Contributor
154 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

lovely place, and glad we made reservations. portions were a little large. food was excellent and delicious.

Helpful?
Thank Sunshine Z
Tehran, Iran
Level Contributor
9 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

Food was good but the service was awful. They don't care about your conform If you want something from them you should stare at the clerks for long time

Helpful?
Thank aliat3na
norghani, Manager at Hard Rock Cafe, responded to this review

Dear aliat3na, Thank you for taking the time to review your dining experience with us. We are very concern with our guest satisfaction and sincerely apologise for the service that you received. We have shared your comments with the entire team pertaining service and would love to welcome you back to experience our usual awesome service and fantastic food. Best... More 

1 review
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Went with my family, needed a dinner with "known" ingredients. Good steaks and burgers and the waiter was really helpful

Helpful?
Thank Martin B
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Martin B, We thank you for dropping by and great to know that you like our steaks and burgers. Thank you on the positive comments on our waiter and we hope to meet you and your family again at the Cafe. Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

Level Contributor
6 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 6 days ago NEW

I and my friends had a dinner here. The food was absolutely wonderful, from preparation to presentation, very pleasing. We especially enjoyed the live band

Helpful?
Thank Nurul Huda S
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Nurul, We thank you for choosing Hard Rock Cafe Kuala Lumpur as the place to have dinner with your friend. Thank you so much for the positive comments on our food presentation. Our chef will be delighted when I forward your comments to the kitchen crew. It is good to know that you have enjoyed the live band and... More 

Perth, Australia
Level Contributor
151 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 1 week ago

My partner and I made a quick visit here in between flights and I'm sure glad we made the effort to! We explained to the waiter that we were in quite a hurry and he promptly took our orders and ensured the food was cooked to our liking in a flash :) The food was delicious, too - as can... More 

Helpful?
Thank Brendan S
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Brendan S, We were thrilled to read your 5-star review of our cafe. We are so glad that you manage to drop by at Hard Rock Cafe Kuala Lumpur and we manage to get your food as per your request. Many thanks for endorsing our team. We take great pleasure in knowing our training efforts have paid off by... More 

Sydney, Australia
Level Contributor
58 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Our family has a tradition of trying Hard Rock Cafe's when we go on holiday so couldn't miss out on this. The famous generous servings and excellent service are the same cookie cutter style we expect - my only issue was that they didn't have any hurricane glasses left as our traditional souvenir - so we had to go the... More 

Helpful?
Thank M M
norghani, Manager at Hard Rock Cafe, responded to this review

Dear M M, Thank you for dropping by at Hard Rock Cafe on your recent visit to Kuala Lumpur. We are very sorry that the hurricane glass that you intend to purchase is not available during the time of your visit. We already have the stock and would be able to send the glass to you. Please contact us at... More 

Ho Chi Minh City, Vietnam
Level Contributor
126 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We had dinner twice there. The food was tasty (beware, the portions are quite big) and the service very good. Nice environment with the possibility of dining outside, on the terrace.

Helpful?
Thank DanielaKLI
norghani, Manager at Hard Rock Cafe, responded to this review

Dear DanielaKLI, Thank you for sharing your valuable feedback and we really appreciate your positive comments on our food and service. We are glad to be of your service and hope to see you again in Hard Rock Cafe Kuala Lumpur. Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

Quatre Bornes
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Quite good ambiance, had some couples of beers, very good ambiance, restaurant was full ( because of Chinese New year), good music, waiters are helpful.

Helpful?
Thank josjeny
norghani, Manager at Hard Rock Cafe, responded to this review

Dear josjeny, We appreciate and thank you for taking the time to review your dining experience with us. We are glad that you enjoyed yourself at Hard Rock Cafe and we look forward to welcome you back in Kuala Lumpur. Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

Bintulu, Malaysia
Level Contributor
35 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

You can see on my photo the potion really big, tasty and we can't even finished it but worth it. Band performance also great and the sound system quite good. Staffs really polite and delightful I feel very welcome Good job

Helpful?
1 Thank aieyza
norghani, Manager at Hard Rock Cafe, responded to this review

Dear aieyza, Many thanks for your positive comment. We truly appreciate your feedback and it is a pleasure for us to know you enjoy our service. Thank you once again. We do hope to see you again should you visit KL in the future. Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$15 - US$20
Cuisine
Malaysian, South American, Bar, Pub
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Special Occasion Dining, Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
11:30 - 01:30
Monday
11:30 - 01:30
Tuesday
11:30 - 01:30
Wednesday
11:30 - 01:30
Thursday
11:30 - 01:30
Friday
11:30 - 02:00
Saturday
11:30 - 02:00
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?