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Harrods Cafe

££ - £££
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Level 1 Suria KLCC | Lot 137, 1st Level, Kuala Lumpur 50088, Malaysia
+60 3-2166 6000
Today
08:00 - 22:00
Closed now
See all hours
Hours:
Fri 12:00 - 22:00
Sat - Thu 08:00 - 22:00
More Info
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161 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Sydney, Australia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago NEW

I visited KLCC a few weeks ago and went to the Harrods Cafe with my family. Unfortunately, while we were welcomed warmly, like some of the other reviews here, it ended there. The waiter spilt coffee on my mother and while very apologetic, didn't even offer a paper towel or assistance and ran off. The apple crumble I ordered to... More 

Helpful?
Thank kookie66
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The highlight of our lunch was dessert. The warm apple tart was delicious and we love it very much. We sure come back to taste other food.

Helpful?
Thank myaicen
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The breakfast menu at first looks minimal but as the items in the breakfast menu were really good. The kids enjoyed the pancakes with the different preserves and the pancakes fluffy and served hot. The butter just melts on the pancakes... The scrambled eggs were the best that I have ever tasted and the corned beef side order was surprisingly... More 

Helpful?
Thank Abdul Wahid Z
malaysia
Level Contributor
32 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Food was fair but overpriced.environment was ok but if you are sitting at the end,it's hard to get the staff's attention. Also, the furniture was dated...... I would not come back for the ordinary food with crazy charges

Helpful?
Thank aki_choo
Singapore, Singapore
Level Contributor
27 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Very nice cafe with the Harrods brand integrated into everything, like the boater hats on the staff. Friendly and efficient service with good variety and selection available for kids.

Helpful?
Thank CJG05
Kuala Lumpur
1 review
1 of 5 bubbles Reviewed 3 weeks ago via mobile

I enjoy coming to this cafe. Quality of food is good. Drinks are hugely overpriced. The reason for the terrible rating is that the Chef is extremely inflexible. I requested whole meal bread to replace the bun in he Harrod's burger. It took 6 serving staff & the manager with excuses such as: • would need to get permission from... More 

Helpful?
Thank samdanira
Ubud, Indonesia
Level Contributor
167 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

High quality cafe located at KLIA offering great coffee teas and cakes as well as a gift store to help us while away an hour between connecting flights. The cappuccinos came with a Harrodsburg chocolate floating in the foam. Delicious and unique.

Helpful?
Thank Steve C
KL
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 November 2016 via mobile

Overall quite satisfactory and match the price paid. The service was good with waiter and waitress were very friendly and polite. We ordered their special salad n dessert and it was fast and good to share for two.

Helpful?
Thank sukyza
Pune, India
Level Contributor
15 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 19 November 2016 via mobile

Location is Really Excellent, Place is Very Good to Sit but unfortunately the management is really worst...they welcomes you very warmly when we enters but after that to demand anything you have to recall them several times...not attention towards customers...staff only shows attitude but Customer Service is very important than your attitude and gestures...Only sit in Happy hours to hangout... More 

Helpful?
Thank Nimesh_Sapkal
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 November 2016 via mobile

I would expect your waitresses speak good English serving English tea and English scones. However the experience turns out to be wrong order, serving cold and soggy expensive scones, forgetting order, talking so loud to customers with terrible and broken English? Oh my goodness, I will not visit this cafe again, absolutely terrible! Please improve customer service and the quality... More 

Helpful?
Thank anitabE1671VP

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$10 - US$100
Cuisine
Cafe, British, European
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
12:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: Level 1 Suria KLCC | Lot 137, 1st Level, Kuala Lumpur 50088, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2166 6000

Questions & Answers

Questions? Get answers from Harrods Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?