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Jackson 20

480 King St, Hotel Monaco Alexandria, Alexandria, VA 22314-3102
+1 703-842-2790
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Overview
  • Excellent43%
  • Very good31%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“brunch” (69 reviews)
“kielbasa” (12 reviews)
“hash browns” (17 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
480 King St, Hotel Monaco Alexandria, Alexandria, VA 22314-3102
All Details
Write a ReviewReviews (558)
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1 - 10 of 552 reviews

Reviewed 2 days ago via mobile

So great to see Katie’s friendly face!! Jackson 20 just wasn’t the same without her. Anissa is great too!

Thank Dean H
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded yesterday

Dean H - We are so happy to have Katie and Anissa with us on our team. Come back and see us again soon!

Reviewed 1 week ago

I have visited the Jackson 20 5days straight from 12/22-12/27with my family. It was a wonderful experience. The food served at brunch was very yummy, tasting and finger licking good. The service was lacking on the first 2 days. The male waiters just picked and...More

1  Thank JamNoel
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 1 week ago

JamNoel -It is so great to hear you loved our brunch so much and thank you for taking the time to review us! We hope next time you are in town you join us again.

Reviewed 2 weeks ago via mobile

Phyllis, Emma, and I had breakfast here twice. French toast, scrambled eggs, and omelet were all good choices...Phyllis and Emma had the oatmeal one morning and didn’t care for it. The oatmeal had cinnamon already in it and the consistency was a little off. Service...More

1  Thank Michael L
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 2 weeks ago

Michael L - Thank you for your candid feedback we are always striving to improve. We have $5 breakfast specials Monday through Friday and would love to have you back soon to try some of those. I am happy to hear you had a good...More

Reviewed 3 weeks ago via mobile

The food was excellent. I loved the ambiance of place. The staff was super friendly . Both manager, Anissa and server Fauny provided me with outstanding service. I am not native Virginian however Jackson 20 will be a must stop and dine in place the...More

1  Thank Carol U
Samantha W, Social Media and Event Specialist at Jackson 20, responded to this reviewResponded 2 weeks ago

Carol - We hope you had a very happy birthday! Thank you for choosing to spend it with us. We are so happy you enjoyed your experience and thank you for your feedback. It is great to hear our staff provided amazing Jackson 20 customer...More

Reviewed 3 weeks ago

I went with a group of ten for dinner. My friend and I decided to share a platter on the menu that had four types of meat, three sides and a salad. It said it was for two people on the menu but it could...More

1  Thank JenniP954
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 3 weeks ago

Jenni P- Thank you so much for taking the time to let us know about your experience. We are so happy to hear you enjoyed our food so much. We would love to host you and your friends again soon and provide you with even...More

Reviewed 4 weeks ago

We always have brunch at the Bar with Mona, who always makes sure we have a great meal! The food, the service, and the people watching are what makes this place the best brunch in town. Grab a seat at the bar with Mona and...More

1  Thank Richard K
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 3 weeks ago

Richard K- Thank you so much for your feedback! We are so happy you enjoyed brunch with us and it's great to hear that Mona took good care of you. We hope you'll join us again soon!

Reviewed 4 weeks ago via mobile

Marc and Petra are amazing and make customers feel like family as opposed to some of the other servers, who if moved any slower would grow mold.

3  Thank Dean H
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 3 weeks ago

Dean - Thank you for joining us in Jackson 20! I am so happy to hear Marc and Petra took such good care of you. We are very lucky to have them. We hope to see you back soon.

Reviewed 19 March 2018

I was given a suggestion from the Hotel to try the Happy Hour at Jackson 20...well intentioned but this resulted in two of the worst meals ever. The Fried Chicken at $10 for Happy Hour with Parmesan Truffle Fries sounded great...but it was greasy and...More

1  Thank hanskennedy30
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 3 weeks ago

Thank you so much for your candid feedback. I am sorry you did not enjoy your meal with us. We would love to host you again for dinner and show you a proper Jackson 20 experience. Please reach out to me directly so I can...More

Reviewed 11 March 2018

Jackson 20 is located in the Hotel Monaco, but it's accessible from the street. It has a small selection of brunch cocktails, but they are not the typical mimosas and bloody marys. I had a cranberry-champagne one that was excellent. The brunch has a lot...More

1  Thank Brendan S
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 2 weeks ago

Brendan S - Thank you for joining us for brunch at Jackson 20! I am happy you enjoyed your brunch cocktails and meal. We would love to have you back again soon to try something new, i'd recommend the B.E.L.T! We really appreciate your honest...More

Reviewed 10 March 2018 via mobile

An omelette is NOT a style of eggs on their Three Eggs Any Style menu item. Interesting. So, pay more for the Omelette on the menu and have the ham and scallions removed. Cost us $9 to turn 3 eggs into an omelette with cheddar...More

1  Thank Chris and Barba... W
Samantha W, Social Media and Events Specialist at Jackson 20, responded to this reviewResponded 3 weeks ago

I would like to apologize for how your experience was when you joined us for breakfast. I will be sharing your feedback with our team to help us improve. We would love to have you in again and provide you with great service and an...More

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Ask a question
Questions & Answers
cindypicard
15 September 2016|
AnswerShow all 3 answers
Response from Karen D | Reviewed this property |
yes hope this is helpful
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$31 - US$50
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Dining Style
Casual Dining
Good for
Groups, Local cuisine, Bar Scene, Special Occasion Dining, Business meetings, Kids, Child-friendly
Open Hours
Sunday
08:00 - 21:30
Monday
07:00 - 22:30
Tuesday
07:00 - 22:30
Wednesday
07:00 - 22:30
Thursday
07:00 - 22:30
Friday
07:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 480 King St, Hotel Monaco Alexandria, Alexandria, VA 22314-3102
    (South Pitt)
  • Public Transportation: King Street Metro
  • Location: United States  >  Virginia (VA)  >  Alexandria>  > Old Town
  • Neighbourhood: Old Town
  • Phone Number: +1 703-842-2790
  • E-mail
Description
Celebrating Modern Tradition
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