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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£3 - £19
CUISINES
Indian, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
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meals, features, about
Reviews (569)
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Traveller rating
503
48
13
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All reviews brunch nihari butter chicken chaat cake prawns salad kebab sheraton saket mr satish amazing food special thanks memorable experience buffet spread courteous staff family dinner special mention
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Reviewed 2 days ago

Chef Vaibhav esp prepared the chic biryani for mum. It was a really warm gesture. Really good food. Menu is quite varied. Satish ji floored us with his hospitality and special touches- certain items were not on the menu but seeing mums age, he ensured...that it was prepared and served the way she wanted it. A enjoyable meal made even more special thanks to Satishji and chef Vaibhav. A good reason to frequent Marriot! Took a peek at the buffet and that looked inviting as well. Decently priced.More

Date of visit: April 2024
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Reviewed 3 weeks ago

I came for the Sunday brunch to Delhi Pavilion with my family. The food was spectacular and the service was even better. There is a reason that ITC Sheraton has the reputation that it does. The service was so personalised. Chef Ayushmaan really made the...experience so special by not only providing us with the food we wanted sent to our table but also accommodated all special requests. Chef Vaishnav was extremely attentive to the table and to our needs and overall the experience was absolutely phenomenal and worth coming back to.More

Date of visit: March 2024
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Reviewed 3 weeks ago

I live in usa and wanted to treat my parents for their anniversary. I booked the brunch with the help of Sachin Arora and Raghav Wanchoo. They both made my booking experience seemless. I made a payment online and had tonnes of questions for Sachin....He took time and explained me everything with patience. My parents dining experience was really nice . The hotel manager Raghav came over to their table to ensure they were well taken care of . Sachin’s team on the ground was very nice. They got appetizers for my senior citizen parents to the table and kept on checking at regular intervals. My parents shared that there was multi cuisine buffet spread- North Indian, South Indian,Italian, Continental, Chinese , Salads, soft drinks, variety of teas and some made to order stations. The buffet also included wide variety of desserts including sugar free one. The entire spread was flavorful without the use of hot spices which normally indian cuisine is known for. They loved all the items but their favorites were pani puri, amristsari fish, quinoa salad, lacha paratha, chicken tikki kebab, biryani, spinach malai, all the desserts. I would like to extend my heartfelt gratitude to Sachin Arora, Raghav wanchoo and entire itc team for making the day memorable for my parents. I would definitely stop by when I visit India and also will not shy away from recommending them to all of my friends and familyMore

Date of visit: March 2024
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Reviewed 1 March 2024 via mobile

Beautiful experience of Lunch buffet. The service was excellent. They took care of every need of the guest and we're available on every call. The taste of the food was excellent. The coffee (included in buffet) was very satisfying to end the meal. The buffet...restaurant overlooks the beautiful pool thru huge window glass panesMore

Date of visit: March 2024
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Reviewed 11 February 2024

Had a dinner with few Foreign Colleagues at this very fine luxurious restaurant. Table was reserved my friend , ever smiling Capt Sathish , whom I know for years We were taken great care by Capt Santokh & Captain Carlton. The service team of Satish..., Sahil & very young, efficient Kirti & another boy ..were all wonderful. Buffet Spread was great & the dining experience was top class . Chef Vaishnav made some wonderful dishes & he also checked with us personlly , Overall a very satisfying & delightful experience :) Had some nice exchange of words with Amit Goel Ji (Bar Lounge) & Deepti (FO)More

Date of visit: February 2024
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Reviewed 14 January 2024

We visited this restaurant on Saturday, the 13th of January for dinner. Though I had been here before, I hadn’t written a review. I thought that I would do so, this time. We have North Indian food & ordered: - Seekh Kebabs, Tandoori chicken &...a Chat Platter as starters. The Seekh Kebabs and the Tandoori Chicken were both top notch – 9/10 each. The Chat Platter was as good as a platter in a 5 star hotel can be – so 7/10. No property of this level can do better. - Aloo Ghosht, Keema Hari Mirch, Kadhai Panner for main with rice/breads. The Aloo Ghosht was fantastic – 10/10, totally authentic. The Keema Hari Mirch and the Kadhai Panner were both nice – 8/10 each. - Brownie, Cheese Cake, Apple Pie & ice creams for dessert – The main desserts were nice – 8/10 each. The ice cream was ordinary and commercially sourced – 6/10. Notably the papad and chutneys were very nice. The green salad was sufficient and free flowing. The service was great – particularly Mr. Sairaj was very efficient and cooperative. The main course orders took some time, however I would advise customers NOT to complain because they were freshly made/put together. The wait was both necessary and worth it. Another good thing is that they provide small bottles of mineral water. The pricing is transparent and reasonable – worth the money - truly responsible luxury. Suggestions: - Add Kadhai chicken to the menu. Chicken Stew and butter chicken don’t suit everyone. - Add a Paneer Lababdar or Butter Masala to the menu as well – Kadhai Paneer doesn’t suit everyone. - Do something about the ice cream brand OR make/commission it yourself. I must add that Mr. Vir Sanghvi recommended the North Indian (Medieval Delhi) food at this property to me on Twitter. I had visited earlier on his recommendation & now visited again. I thank him again for the same.More

Date of visit: January 2024
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Reviewed 10 January 2024 via mobile

I am an enthusiastic admirer of this remarkable property. From the moment you step into the hotel, the staff exudes warmth, ensuring a welcoming atmosphere throughout. My dining experience at the Delhi Pavilion was exceptional—the service was prompt and of the highest quality. Criticisms are...few and far between when it comes to the service provided at this establishment. I am eagerly anticipating my next dining experience at this superb hotel. PS : You have to look out for Ms Rashpal Padam. The best employee ever !More

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Reviewed 6 January 2024

Delhi Pavilion at Sheraton Hotel, New Delhi, curates the most memorable experience for me each time I visit. The staff makes special efforts to make my loved ones and me feel so comfortable and at home. They are always ready and willing to serve what...suits my specific dietary requirements and they do such a good job of it. I am truly grateful for that. Not to miss mentioning that their large and varied menu and delicate flavours are a must try. The unforgettable flavours and aroma of their Veg Biryani are still lingering in my senses even after months of being there. So amazing! A big shout out to Mr Satish Verma for his kind and considerate hospitality and attention to detail. It makes a world of difference! Thank you, Delhi Pavilion and Mr Satish Verma! Kudos and keep going. Blessings be to you all.More

Date of visit: October 2023
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Reviewed 16 December 2023

It is a wonderful experience with warmth of the staff and excellent service .. food was also good . Sachin, Santosh, Satish and Gaurav are truly outstanding

Date of visit: December 2023
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Reviewed 29 November 2023

Awesome in every perspective. Delicious buffet we had at Delhi Pavilion. The no. Of items in the buffet were so appropriate as per the normal person’s appetite and every item was finger licking. ITC never fails to show its royalty and hospitality. Very spacious place...and good ambience. I’m in love 🥰 ❤️More

Date of visit: November 2023
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Reviewed 28 November 2023 via mobile

Amazing experience had a great time .. special thanks to satish ji and his team.. Every one was exceptional towards hospitality remember some few names Gaurav Thakur Pankaj Mohit sharadha satush verma

Date of visit: November 2023
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Reviewed 25 November 2023

Excellent services given by Arjun , Akash, Mohit and Mandu. Tea was well served —boiling hot and in a kettle

Date of visit: November 2023
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Reviewed 19 October 2023 via mobile

Hey guyzzzzz this is one of the best places I have had Nalli Nihari I just could not believe myself. The Nihari was as good as any Nihari’s we have had in any of the iconic places of Delhi or Lucknow. The Captain Rishabh was...amazing as helped me and convinced me to try this Dish and Made me fell in love with the Taste of it. It would not be wise for me to not mention about the chef who prepared such an amazing and perfect Nihari. Keep up the taste guyzzz thank youMore

Date of visit: October 2023
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Reviewed 7 October 2023 via mobile

I went there for Dinner , excellent service and the server was very good. I especially loved the Biryani they were too good.More

Date of visit: August 2023
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Amaan Kidwai, General Manager at Delhi Pavilion, responded to this reviewResponded 12 October 2023

Dear Guest, Greetings from Sheraton New Delhi! I would like to take this opportunity to thank you for your feedback and for your encouraging comments on the services provided by the team. Your appreciation motivates us to continue our efforts to excel. We are delighted...More

Reviewed 7 October 2023 via mobile

I went for Breakfast there,the service was amazing .About food everything was good in the Buffet . Amazing experience.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amaan Kidwai, General Manager at Delhi Pavilion, responded to this reviewResponded 12 October 2023

Dear Dirsha, Greetings from Sheraton New Delhi! I would like to take this opportunity to thank you for your feedback and for your encouraging comments on the services provided by the team. Your appreciation motivates us to continue our efforts to excel. We are delighted...More

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Questions & Answers
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countmystic
24 July 2017|
AnswerShow all 3 answers
Response from Haricool | Reviewed this property |
Absolutely! Sheraton offers Gluten free food as well in their menu... As a regular guest to this hotel, I can vouch on my response. You can inform the chef about your requirement and they will prepare it accordingly. Apart... More
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DELHI PAVILION, New Delhi - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Delhi Pavilion

Yes, Delhi Pavilion is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Delhi Pavilion is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5