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Mugg & Bean

££ - £££
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Waterfall Mall, Rustenburg 0300, South Africa
+27 14 537 3124
Today
19:00 - 20:00
Closed now
See all hours
Hours:
Sun 07:30 - 15:00
Mon - Sat 19:00 - 20:00
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49 Reviews from our TripAdvisor Community

Traveller rating
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Showing 46: English reviews
Polokwane, South Africa
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Still no savoury muffins. The staff tell me that it is not popular and they stopped baking it. Yet it is on the menu. With that attitude I decided to go somewhere else...

Helpful?
Thank Albrits
Rustenburg, South Africa
Level Contributor
36 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Food is the usual mug n bean fare but service is non- existant. Spare yourself the frustration. We had to wait nearly 30 min for someone to take our order. Actually concidered walking out. Aftetwards we had to walk through the place trying to find our waiter and our bill. We were very frustrated.

Helpful?
Thank Simmelman
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Mugg n bean is beyond doubt the best place for food lovers!!i so enjoy their signature green latte..the waiteresses are a bit clumsy though and one if them dropped a a jug of hot coffee on my legs and the other one who had no customer skills whatsover, asked us in a very impolite manner if er had paid it... More 

Helpful?
Thank panthersen
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 29 January 2017

I love mug and beanthe one n Rustenburg I can highly recomend as the service was tops, staff very helpfull and fod was excellent

Helpful?
Thank Rina K
Rustenburg, South Africa
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 24 January 2017 via mobile

We visited m&b on Sunday and waited in the foyer for longer than 5 minutes, no waiter welcomed us, went through to our favourite spot, walked passed a few waiters and still no response. Got seated and waited longer than 10 minutes and haven't received any service and other customers were also ignored. We left the restaurant really disappointed. Maybe... More 

Helpful?
Thank Anel O
UK
Level Contributor
58 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 3 January 2017

If you fancy watching some of the waiting staff running around like headless chicken, treat yourself to this place. Otherwise, for a more relaxed cup of coffee, find somewhere else. Our waiter managed to combine jogging around (literally!) between the tables with taking ages to bring our order and then taking payment without actually having both feet on the ground.... More 

Helpful?
Thank TeflonMan
Chipping Norton, United Kingdom
Level Contributor
52 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 27 December 2016

We visited Mugg & Bean yesterday for coffee and cake. We waited more than 2 minutes to be seated and when we finally decided to look for a table we were waived in by a waitress who pointed a table to us and disappeared. After a couple of minutes a young male gave us the menus and disappeared. Another wait... More 

Helpful?
Thank Caezah
Level Contributor
10 reviews
9 restaurant reviews
1 of 5 bubbles Reviewed 24 December 2016 via mobile

The foods fairly good but the service is really bad. The previous visit i pay'd with my card they charged R430 instead of R340, mistakes happen and i noticed late so that's on me. This morning I went for breakfast waited 10min but no service and they weren't even busy.

Helpful?
Thank Francious D
Polokwane, South Africa
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 22 December 2016 via mobile

As usual a good meal. Had breakfast. Service slow but they were very busy. Food fresh and as per expectation. Recommended

Helpful?
Thank Albrits
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 October 2016 via mobile

So we where looking for a place to have breakfast. We went to Mugg & Bean thinking it will be a good choice. We ordered the 5 napkin and Mexican platter. They took over 30min to arrive. It was not super busy but a normal load of tables. The waitress really did not have a clue of what customer service... More 

Helpful?
Thank WARPIGY

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Takeout, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Business meetings, Groups
Open Hours
Sunday
07:30 - 15:00
Monday
19:00 - 20:00
Tuesday
19:00 - 20:00
Wednesday
19:00 - 20:00
Thursday
19:00 - 20:00
Friday
19:00 - 20:00
Saturday
19:00 - 20:00
Location and Contact Information
  • Address: Waterfall Mall, Rustenburg 0300, South Africa
  • Location: Africa  >  South Africa  >  North-West Province  >  Rustenburg
  • Phone Number: +27 14 537 3124

Questions & Answers

Questions? Get answers from Mugg & Bean staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?