I am sorry that you did not enjoy your recent visit, when the party was originally booked our basic food buffet is what was ordered which does not come with any hot food. This is something that we could have done if it was... More
I am sorry that you did not enjoy your recent visit, when the party was originally booked our basic food buffet is what was ordered which does not come with any hot food. This is something that we could have done if it was booked at the time. Table checks for buffets are not something that we usually do.
As for the part of the restaurant you were located in, again what was booked by the person that was holding the event and the only access we have for all customers to get to the toilets. Unfortunately, we do not have a separate function room only the main restaurant.
As you mentioned you have dined with us before and enjoyed your meal so hopefully you will try us again in the future.
Again my sincere apologies.