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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Chinese
Special Diets
Vegetarian Friendly
Meals
Dinner
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meals, features
Reviews (58)
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LanguageEnglish
Traveller rating
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11
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Reviewed 2 June 2023

Anniversary celebratory dinner. Excellent service,lady who attended to us was such a pleasant chatty person,so welcoming. Meal ordered was perfect from Drinks, Starters to Mains. Food was freshly cooked & served hot & everything tasted to perfection. Yes,prices have increased in last few years but...this is all over. Will continue to go here again.More

Date of visit: June 2023
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Reviewed 29 August 2022 via mobile

Have visited here on many occasions and the food is always brilliant. It is a shame about the price hike but it is understandable due to rising costs. The food is fresh and tasty. Staff a friendly and enjoy having a joke. They also remember...us and what our favourite dishes are. Great, great, great!More

Date of visit: August 2022
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Reviewed 19 February 2022

Food was okay ish, this review is about the abuse me and my family got from staff, me and my partner had gone out for a cigarette, sat and ate our food, after a hour or so I was informed they wouldn’t serve me any...meats or seafood and was accused of taking food outside for a “friend” After going back and forth and asking for them to check cctv for proof of this accusation the staff walked off and didn’t come back, they would have let us order anything off the menu other than duck or lamb so I believe this was because we had eaten too much, considering we payed £30 a head this was ridiculous, we had had a starter and 3 portions of duck, I will never return to this establishment and I hope no one who sees this review does. The food was greasy and horrible ontop of that, and the staff need to learn basic manners, 0 starsMore

Date of visit: February 2022
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Reviewed 10 August 2020

Visited the princess tonight, with my partner and four children, this was the worse decision we had ever made, the chicken was pink on skewers, every thing was coated in batter and dripping fat. The special fried rice was rock hard, the king prawns in...garlic was in soggy batter but not described on menu as being in batter, everything tasted the same. When I bought this to their attention her attitude was appalling, it was basically like it and lump it when I said I we would never be returning her response was well never mind. We went there tonight with our family for the help out eat out scheme for her not to give us the right amount of discount, 6 of us and received £41.00 off our bill. Overall this is was an awful experienceMore

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2019

Amazing friendly staff who went out of their way to help. They offered a comprehensive allergy book to aid with allergies or dietary requirements. We had the vegan options and the food was lovely.

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2019

we order from you weekly and never have a problem. we pay card- you take our money and deliver no problem. we order tonight and a women calls us shouting abuse at us and calling us thick! wants to blame us for never being home...when you deliver and you then swear at us. we are appalled by your service and refuse to use you again. Not only are you wrong and maybe had our address mixed up with someone else but to speak to ANYONE the way you did is sickening. we have recommended you to 3-4 other regular customers who will no longer be using your service. absolutely disgraceful. will be taking this further.More

Date of visit: August 2019
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2019

I have lived in crayford for 6 years. Been in need of a nice local chinese restaurant having experienced years of poor food. I was tired of travelling to bexleyheath for decent chinese food. God bless the day I decided to give this restaurant a...chance. The service was amazing the food just as good. Restaurant spotless too which is always a bonus. Huge thanks. Will definitely return with more family!More

Date of visit: July 2019
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Reviewed 25 June 2019

My family and I went to this restaurant to celebrate my daughter's birthday. We were made to feel very welcom and the restaurant was spotlessly clean. The food was excellent and plentiful and so delicous and staff were very careful to ask us about any...allegies before we ordered. Throughout the meal we were checked to see if all was well and were informed about any plates/ serving dishes that were hot. Excellent evening would highly recommend.More

Date of visit: June 2019
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Reviewed 1 May 2019

order a takeaway after a recommendation from a friend, pleased we did, hot and tasty. Definitely be our new takeaway.

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2019 via mobile

Absolutely discussing food, we waited over 1 1/2 hours for delivery. I honestly wouldn't eat from there again even if you paid me. So disappointed.

Date of visit: March 2019
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Reviewed 18 November 2018 via mobile

The place looks quite sad and bleak from the outside but once you step inside it transforms to a pretty restaurant. The toilets are lovely and clean and the place is decorated nicely as well. I was very disappointed to see the portion of my...meal as it resembled a light snack and i’m very slim. The portion was definitely not right for a £6 meal. Other than that the food was very tasty and the staff were nice as they asked me if i ate pork as they were preparing my food. If the portions were better this place would’ve gotten 5 stars from me.More

Date of visit: November 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 November 2018

We visited this restaurant on the way home from work when the A2 was a traffic jam. We were not expecting much as the restaurant is not very glamorous. There was only one lady serving and taking order s and she seemed a bit harassed...but she was very sweet. What can I say we only ordered 3 dishes between the two of us as we were not overly hungry, the food arrived and both of the main dishes were lukewarm always a worry with rice as you never know whether it has been reheated and if it has it should be piping hot. The special fried rice was stodgy and tasted like a supermarket offering, the Schzuan beef was shown on the menu as 2 chillies hot, if that dish had ever seen a chilli ~I would be surprised. i did point out to the lady that I think she must have given us beef and mushroom as there was no heat in the dish at all ~(in both senses of the word) and she said the chillies were mixed in the sauce - NO they really were not! Needless to say we will not be visiting this place again any time soon and am glad that we did not spend too much. i have given the restaurant two stars but that was purely because the lady was very sweet.More

Date of visit: November 2018
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Reviewed 11 October 2018 via mobile

Good visit, lovely food at a very reasonable price. Very good friendly service with nothing being too much trouble.

Date of visit: October 2018
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Reviewed 1 September 2018 via mobile

This was our second visit, and it was just as good as the first. We had the all you can eat option, for £20.90 each and it was well worth it. The menu is varied and there was lots of choice for me (vegetarian). Even...the vegetarian 'duck' was great. All of the food was tasty, well made and came out in good time. The lady running the show was so lovely, very helpful and friendly, even though she appeared to be the only person serving tables so must have had a busy evening. We will definitely be returning. We will definitely be coming back.More

Date of visit: August 2018
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Reviewed 23 July 2018

First time for us it will not be the last web site order excellent food fresh and very tasty best in the area for me

Date of visit: July 2018
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NEW PRINCESS GARDEN, Crayford - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about New Princess Garden

Yes, New Princess Garden offers takeaway services.

New Princess Garden is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3