We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CREAM

440 University Ave, Palo Alto, CA 94301-1812
+1 650-321-2390
Call
Website
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent64%
  • Very good19%
  • Average15%
  • Poor1%
  • Terrible1%
Travellers talk about
“cookies” (59 reviews)
“ice cream” (62 reviews)
Closed Now
All hours
CUISINES
American
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
440 University Ave, Palo Alto, CA 94301-1812
All Details
Write a ReviewReviews (116)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 108 reviews

Reviewed 2 weeks ago via mobile

If needing an energy boost for either study or work this is the place to get your Ice Cream fix on University Avenue in Palo Alto.

Thank carlosdieppa
Gus S, Owner at CREAM, responded to this reviewResponded 2 weeks ago

Happy to hear were your go-to ice cream fix, Carlos! We most definitely look forward to serving you again.

Reviewed 4 weeks ago

Was very pleased we stopped and waited in line. Lots of choices to make your own ice CREAM sandwich. The cookies were fresh and tasty. The ice cream choices made our mouths water simply reading the menu. Glad that we walked away as we were...More

Thank 1GiantsMS
Gus S, Owner at CREAM, responded to this reviewResponded 2 weeks ago

Hi, we're thrilled to hear that you enjoyed the delicious ice cream sandwich. We most definitely look forward to serving you again.

Reviewed 25 November 2017 via mobile

Right in the middle of down town Palo Alto. Choose an ice cream cookie sandwich. Choose your cookie. Choose your ice cream. Choose your topping. Voila! Yummy in my tummy

Thank fancypants2014
Gus S, Owner at CREAM, responded to this reviewResponded 5 December 2017

Happy to hear that you enjoyed the delicious ice cream sandwich, Fancypants! We most definitely look forward to serving you again.

Reviewed 22 October 2017

This is a cute ice cream shop that specializes in ice cream cookie sandwiches. You choose your cookies, your ice cream and your toppings and you get a big, fat ice cream sandwhich!

Thank ScottGregory2
Gus S, Owner at CREAM, responded to this reviewResponded 14 November 2017

Hi Scott, we're thrilled to hear that you enjoyed the delicious ice cream sandwich. We look forward to serving you again.

Reviewed 23 May 2017

The ice cream is very good and can be enhanced with the addition of freshly baked cookies making ice cream sandwiches. I found the menu board confusing, not realizing that the ice cream sandwiches could also have a topping. If there were more coffee ice...More

Thank ei442
Gus S, Owner at CREAM, responded to this reviewResponded 6 June 2017

Thanks for sharing your honest feedback with us. We will be sure to share your feedback with the team in regards to the menu boards. We hope you will give us another chance in the future.

Reviewed 22 May 2017

We ignored this place for months because of our dietary restrictions. Finally my son wasn't having it any longer and he sleuthed around and discovered the dairy-free, soy-free, flavoring-free, Hazelnut Chocolate yogurt. We often find it there on Thursday afternoons. If you're dairy free and...More

1  Thank 79lauren
Gus S, Owner at CREAM, responded to this reviewResponded 6 June 2017

Hi Lauren, thanks for sharing your recent visit with us. We're happy to hear that we were able to accommodate your son's dietary needs. We look forward to serving you again soon.

Reviewed 6 May 2017

i am not a fan of ice cream but after dinner my daughter asked my husband and I to drop by Cream for some ice cream for dessert. There was a queue and I said lets come back next time but they insisted so there...More

Thank Marirosev
Gus S, Owner at CREAM, responded to this reviewResponded 6 June 2017

Hi Marirosev, thanks for the awesome review. We're happy to hear that you and the family enjoyed the delicious treat. We look forward to serving you again this month!

Reviewed 23 April 2017

Cream is a make your own ice cream sandwich place. Cookies are always baked fresh and ice cream is delicious. So, you can pick and choose what you'd like and it's always great. I highly recommend a visit.

Thank mous
Gus S, Owner at CREAM, responded to this reviewResponded 6 June 2017

Hi Mous, thanks for the terrific review. We're thrilled to hear that you enjoyed your recent visit with us and we look forward to serving you again soon.

Reviewed 13 November 2016 via mobile

I just wished they had more locations. Always a good dessert option and fun to bring first timers or visitors here and see their faces! Also, don't forget to check-in on yelp for a free cookie! It would be a 5 stars but with all...More

Thank nusenovich
Gus S, Owner at CREAM, responded to this reviewResponded 1 December 2016

Thanks for sharing your recent visit with us. We're terribly sorry to hear that your cookies were hard on a few occasions and you're correct team members should know when a cookie is hard. We have location throughout SoCal, NorCal, Las Vegas and South Florida....More

Reviewed 3 September 2016

CREAM Nation is ice cream heaven for those with nut and dairy allergies. I went to the downtown Palo Alto location last month and I was blown away by my server's professionalism, compassion, and knowledge in regards to my nut and dairy allergies. My server...More

Thank LiveLoveManja
Gus S, Owner at CREAM, responded to this reviewResponded 4 October 2016

Thanks for the terrific review LiveLoveManja! We're happy to hear that the team members handled your nut and dairy allergy well and that you enjoyed your delicious treats. We look forward to seeing you again soon.

PreviousNext
12345611
Nearby
Nearby HotelsSee all 27 hotels in Palo Alto
Garden Court Hotel
417 reviews
.04 miles away
Cardinal Hotel
260 reviews
.23 miles away
Nobu Hotel, Epiphany Palo Alto
445 reviews
.29 miles away
Hotel Keen
222 reviews
.31 miles away
Nearby Restaurants
Il Fornaio
252 reviews
.05 miles away
The Cheesecake Factory
263 reviews
.06 miles away
Sushirrito
48 reviews
.00 miles away
Nearby Attractions
The Stanford Shopping Center
725 reviews
.71 miles away
Pace Art and Technology
20 reviews
.80 miles away
The Stanford Theatre
91 reviews
.22 miles away
Elizabeth F. Gamble Garden
98 reviews
.83 miles away
Questions & Answers
Get quick answers from CREAM staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10
Cuisine
Meals
After-hours
Restaurant features
Takeout, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
12:00 - 23:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 00:00
Friday
12:00 - 02:00
Saturday
12:00 - 02:00
Location and Contact Information
  • Address: 440 University Ave, Palo Alto, CA 94301-1812
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: +1 650-321-2390
  • E-mail
Description
CREAM (Cookies Rule Everything Around Me) - Freshly baked HOMEMADE cookies. Award winning ice cream. Amazing ice cream sandwiches!
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing