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CREAM

440 University Ave, Palo Alto, CA 94301-1812
+1 650-321-2390
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Overview
  • Excellent63%
  • Very good18%
  • Average16%
  • Poor0%
  • Terrible0%
Travellers talk about
“ice cream” (55 reviews)
“butter pecan” (2 reviews)
Closed Now
All hours
CUISINES
American
PRICE
£
DETAILS
440 University Ave, Palo Alto, CA 94301-1812
Service
Food
Value
Atmosphere
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Reviews (112)
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11 - 20 of 112 reviews

Reviewed 2 July 2016 via mobile

We've been to a couple of this homemade cookie with ice cream in the middle concepts and this was the best one. The butter sugar cookie was our favorite. The ice cream is good , but unspectacular. The staff was friendly and polite. They have...More

Thank Flint34
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome review. We're happy to hear that you enjoyed your recent visit. Yes, be sure to try the Do'sant on your next visit.

Reviewed 25 June 2016

Five star concept! When summertime rolls around there is nothing I like more than a lovely ice cream sandwich. This place takes it to another level by offering fresh baked cookies and your choice of ice cream flavors. It wasn't so busy when arrived to...More

Thank Hpmicks
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome review. We're absolutely sorry to hear that your cookies were crisp. Hopefully, there won't be another crisp cookie, but if there is, please tell one of our team members and we will make sure you get a new warm soft cookie!...More

Reviewed 22 June 2016

This place has a great choice of cookies as well as ice cream. It is moderately priced and towards the end you will feel you have ha too much! But, I love that feeling when it something to do with desserts! The staff is super...More

Thank Amrita R
Gus S, Owner at CREAM, responded to this review

Hi Amrita, We're thrilled to hear that you enjoyed the ice cream sandwich along with the service. We look forward to serving you again.

Reviewed 12 June 2016

There was a line out the door on a Sunday evening. Lots of choices - you make your own ice cream sandwich. Not too large, fortunately. And real yummy as a special treat.

Thank Soulefulltraveler
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome review. We're thrilled to hear that you enjoyed the ice cream sandwiches. We look forward to serving you again.

Reviewed 26 April 2016 via mobile

Cream used to be our favorite dessert place until last summer. Didn't mind the long lines late night. No complaints about quality 5/5. Good customer service too.Cookies are always fresh and baked to perfection and ice cream tasty. But as a sandwich , they turn...More

Thank Poonam B
Gus S, Manager at CREAM, responded to this review

Thanks for sharing your recent visit with us. We're sad to hear that your ice cream sandwich was too sweet. Be sure to let the team member know if you're not satisfied with your ice cream sandwich and they will be more than happy to...More

Reviewed 28 March 2016 via mobile

We lined up for at least 10 minutes just to buy an ice cream, my friend who lives nearby recommended the store. I ordered rocky road ice cream but I wasn't able to taste or feel any rock in my ice cream. . It's just...More

Thank mjdgarciamd
Gus S, Owner at CREAM, responded to this review

Hi, Thank you for your feedback on our products, our goal is to make customers happy and we're sad we weren't able to do that for you. We sincerely hope you consider giving us another try so you can enjoy the CREAM experience you know...More

Reviewed 22 March 2016

I wanted something sweet after dinner and saw the line so I gave it a shot. I liked the care they took to make sure the cookie was warmed first so it was soft and gooey. I also like the customization you get to do...More

Thank hhyamamo
Gus S, Owner at CREAM, responded to this review

Hello, thanks for sharing your recent visit with us. We're thrilled to hear that you enjoyed your delicious ice cream sandwich. We look forward to serving you again.

Reviewed 27 February 2016 via mobile

Went here after dinner for dessert. The cookies were hard. The ice cream was ok. With all the hype we were expecting better.More

Thank Numbergyrl
Gus S, Owner at CREAM, responded to this review

Hi Numbergyrl, thanks for taking the time to share your recent experience with us. Hopefully, there won't be another hard cookie, but if there is, please tell one of our team members and we will make sure you get a new warm soft cookie! Our...More

Reviewed 22 February 2016

Busy all the time. Waited half an hour on a Sunday night. They were out if minis, so we went for half cookies. Good: warmed snickerdoodle. Not so good: ice cream spurting from the sides of the cookie sandwich with every bite. Shoulda got an...More

Thank VictoriaK2
Gus S, Owner at CREAM, responded to this review

Hi Victoria, We know it can be frustrating at times and we apologize for the long wait. We're happy to hear that you enjoyed the snickerdoodle cookies and not so much of the ice cream. We hope you can give us another chance in the...More

Reviewed 16 February 2016

We have visited Cream on a couple of our visits to Palo Alto. The ice cream cookie sandwich is excellent. The cookies are fresh and the ice cream is very good.

Thank Mary M
Gus S, Owner at CREAM, responded to this review

Hi Mary! Thanks for the terrific 5 stars review. We're happy to hear that you enjoyed your delicious ice cream sandwich. We look forward to serving you again.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10
Cuisine
Meals
After-hours
Restaurant features
Takeout, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
12:00 - 23:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 00:00
Friday
12:00 - 02:00
Saturday
12:00 - 02:00
Location and Contact Information
  • Address: 440 University Ave, Palo Alto, CA 94301-1812
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: +1 650-321-2390
  • E-mail
Description
CREAM (Cookies Rule Everything Around Me) - Freshly baked HOMEMADE cookies. Award winning ice cream. Amazing ice cream sandwiches!