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The Cheesecake Factory

££ - £££
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1350 Stoneridge Mall Rd, Pleasanton, CA 94588-3214
+1 925-463-1311
11:00 - 23:00
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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148 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Bar Harbor, Maine
Level Contributor
91 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 30 November 2015

Having been to this restaurant many times, I received extraordinary attention and service from Jolene W. She was friendly with a great sense of humor, especially during the Thanksgiving crush of diners. My Santa Fe salad is consistently good but it appears that the quantity is shrinking. It is my hope that it is a rare example of the output... More 

Thank JSS8888
Castro Valley, California
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 24 November 2015 via mobile

Arrived there 10 minutes before opening. Stood outside in the rain Jason manager walked up and said I will let you in its raining and cold. I was surprised because two of the hosts could see me and ignored my presents. Jason let me in and I waited. It was almost 11. Went to the front and asked for reservations.... More 

Thank Jaynee C
Waikoloa, Hawaii
Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 19 November 2015

The food was great, but we were starving by the time we were seated, around 7 pm after arriving at 5:15.

Thank boulders
Level Contributor
80 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 11 November 2015

Never been to another restaurant with such an extensive menu. Food and service is good and they have amazing desserts. We enjoy their complmentary bread. Can get extremely noisy!

Thank Antiochann
Manteca, California
Level Contributor
211 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 15 October 2015

I've been here a few times because I really like the atmosphere and the cheesecake. I know they are not cheap, but yesterday I went in for lunch with my daughter and ordered a Lemon Drop cocktail. I was expecting to pay $7.-$10. so when I got the bill and it was $12. I was floored! It was tasty but... More 

Thank Tina C
Woodstock, Georgia
Level Contributor
53 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 12 October 2015

Went after a business meeting - around 4:30 on a Monday. Was told there would be a 20 minute wait so we opted to order to go instead. Was told it would be ready in about 20 to 25 minutes. 30 minutes later I went to ask about our food and discovered it had been sitting behind the counter for... More 

Thank KerryD984
Kansas City Mo
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 October 2015

Sunday brunch is available every Sunday from 10am to 2 pm. It is well worth it and you should try it. We had the French toast and it was good. The service was also good, and atmosphere was nice as well.

Thank Anisha R
Level Contributor
59 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 21 September 2015

My first visit was really good - the server was prompt, food was really tasty, and we were a given great booth. BUT, the second visit was highly disappointing. We were given seat near the restrooms and since the wait time was HUGE, we had no other option. I guess we were the unlucky ones that day. Anyways, after the... More 

Thank coolme_kiran
San Ramon
Level Contributor
35 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 19 August 2015

We came here recently on a Monday. Got there at 6:45pm, waited 20 min for a table. Took a while to get our order to our waitress (don't know if they were short staffed, but we sat in the front corner area to the right of the bar, where they have booths and a large round table in the center.... More 

Thank 878drew
Walnut, California
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 13 August 2015

I was with a friend and we really enjoyed our lunch. We got what we thought were small portions but they were big and really good. The service was prompt and they let us sit and talk until we were done. No one rushed us, we sat outside and I like the fact that dogs are allowed outside.the dishes were... More 

Thank Pattympisoni

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Gluten Free Options
Lunch, Breakfast, Dinner, Brunch
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Good for
Special Occasion Dining, Child-friendly, Kids
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 1350 Stoneridge Mall Rd, Pleasanton, CA 94588-3214
  • Location: United States  >  California (CA)  >  Pleasanton
  • Phone Number: +1 925-463-1311

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?