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The Cheesecake Factory

££ - £££
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71 Isham Road, Blue Back Square, West Hartford, CT 06107
+1 860-233-5588
Website
Today
11:30 - 00:30
Closed now
All hours
Hours:
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:30
More Info
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274 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Level Contributor
8 reviews
8 restaurant reviews
2 of 5 bubbles Reviewed 6 days ago NEW via mobile

If you can wait a little over 2 hours for you food this is the place for you!!! Well I can't so this isn't for me the food was awesome and the drinks were amazing but the service not so much if you are able to wait for ever then make sure to check it out!

Helpful?
Thank RDF R
New York City, New York
Level Contributor
59 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Cheesecake Factory is delicious for a chain restaurant. They have enough options that makes it so everyone can find something they want, both on the dinner menu and on the cheesecake menu. In West Hartford the service is usually good, only problem is that I've never been seated fast when I go. Always at least a 30 minute wait. But,... More 

Helpful?
Thank 648mmm
East Haven, Connecticut
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

We were given a gift card to the Cheesecake Factory so we decided to use it. The appetizer selection was varied and the ones we ordered were excellent. The entree portions were large so we took some home to make room for the cheesecake which was excellent. Service was a bit slow, but the place was packed so they did... More 

Helpful?
Thank T Thomas A
Springfield, Massachusetts
Level Contributor
31 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

I like the Chicken & Biscuits and the Rib-eye steak and my wife likes the seafood dishes. I'm not a dessert person but their dessert menu is extensive.

Helpful?
Thank billruark
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 October 2016 via mobile

We stopped by for solely cheesecake, but nonetheless were offered bread and checked on by our server Luis while we waited. We were surprised by his efforts to make our trip pleasant while we waited and filled our water cups whenever running low, without us asking. Although expected at any luxury middle class restaurant, often waiters don't present such service... More 

Helpful?
Thank mal016
West Hartford
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 17 October 2016 via mobile

This place is very good the food is amazing I love the salad and the drinks are delicious cheesecake it's unbelievable the only thing is it's always crowded

Helpful?
Thank Liz P
Berlin, Connecticut
Level Contributor
82 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

The food was really good,and the menu.....there is something for Everyone!!!!! Pages and pages of items ( almost over compensating) prices were reasonable considering it was west Hartford center and Blue Back Square!!! We went on a Sunday night so it was about 45- 55 min wait and the place was a zoobut the service was good and the food... More 

Helpful?
Thank donna b
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 October 2016 via mobile

My family and I love the cheese cake factory. We have been going for years. One of our favorite dishes is the chicken belagio! ! Also we love all the different flavors of cheese 🍰. .

Helpful?
Thank Vincenzo G
Windsor, Connecticut
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 October 2016 via mobile

When I am in the mood for cheesecake, this is my go to place. The slides are huge and the toppings delicious. Best in the area!

Helpful?
Thank Jay G
West Hartford, Connecticut
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 September 2016

It's nice to get a good hot meal on a busy day when you don't have time to cook for yourself. The service was good and the seating was comfortable.

Helpful?
Thank Grandma_PhD

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Bar Scene, Kids, Child-friendly
Open Hours
Sunday
10:00 - 22:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:30
Saturday
11:30 - 00:30
Location and Contact Information
  • Address: 71 Isham Road, Blue Back Square, West Hartford, CT 06107
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: +1 860-233-5588

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?