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71 Isham Road, Blue Back Square, West Hartford, CT 06107
+1 860-233-5588
11:30 - 23:00
Open now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:30
More Info
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282 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Oakdale, Connecticut
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Went to CF on a Saturday night at 6, hour and a half wait but room to stand in the bar area and enjoy some drinks. When we got seated we were greeted by a server Mary Ellen, she was very approachable and attentive to our tables needs. Food was good and atmosphere was lively. Cheesecakes were delicious. I will... More 

Thank Andrew M
Hartford, Connecticut
Level Contributor
307 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

The Cheesecake Factory is the epitome of gluttony, the food is average the patrons are loud, loud, loud. It seems as though everyone is ordering a meal that should suffice for the entire table, even their desserts are so oversized they could take the place of dinner or the caloric intake for an entire week. The cheesecake is good that's... More 

Thank JBMartiniguy
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We go to this Cheesecake Factory at leat 4 times a year. We went around 4:30 to avoid the rush. We had to wait a few minutes because they didn't have enough servers. I think it was a shift change. We didn't mind because we could look at the desserts. Our server was very attentive. We got extra wheat bread,... More 

Thank RatherBeCruising_98
Southington, Connecticut
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

A fun place, especially on a quiet weeknight. Plenty to pick from on the endless menu and.....cheeecake too! Almost too many to choose. So, even though you're full you still squeeze in a piece. And if you can't finish it? Hey! They have special Cheesecake Doggie Bag Boxes. They've thought of everything. (The decor is a little over the top,... More 

Thank BeadyDeeDee
Wallingford, Connecticut
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

People everywhere love The Cheesecake Factory. It's a great chain restaurant - huge menu, consistently good food, and good service. That said, any time I have tried going there on a Saturday, the wait is always 90+ minutes. To me, it's not worth that kind of wait. My husband and I don't typically eat at chain restaurants, but we like... More 

Thank nicole z
West Simsbury, Ct
Level Contributor
97 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Consistent menu with good food, the cheesecake is fantastic. Always a wait. Nice staff (Parking garage is best place to park.) Good for large parties

Thank Anne M
Rochester, New York, United States
Level Contributor
99 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 14 January 2017 via mobile

In town for business and in our search for food found the ever yummy Cheesecake Factory. I had the Skinny Salmon that was really wonderful. My co-worker had the white chili. She did not leave a single drop in the bowl, so I'll assume she either loved it was was incredibly hungry. Service was great too!

Thank Bill P
Hartford, Connecticut
Level Contributor
61 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 31 December 2016 via mobile

I've been here multiple times and there is always at least a 20-30 minute wait. It is amazing how good the business is here for such a mediocre restaurant! The menu is large and varied, a lot of chicken! The seating is always a little tight because it is super packed all the time. This time, i ordered the guacamole... More 

Thank Laura K
Norwich, Connecticut
Level Contributor
141 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 196 helpful votes
3 of 5 bubbles Reviewed 19 December 2016 credit card Amex Cardmember Review

We were out and about shopping and the Cheesecake Factory made for a quick lunch. In and out with ease. Average food. It is a big chain.

Thank Aaron D
Level Contributor
42 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 7 December 2016 via mobile

I ate lunch here with a friend last week. We came at an off time and it was not too crowded. Our service was slow but friendly. The food was slow to arrive. I ordered the same thing I always do- lettuce wraps. They were very tasty. No cheesecake this time. But their desserts are worth the splurge.

Thank Michelle L

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Bar Scene, Special Occasion Dining, Groups
Open Hours
10:00 - 22:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:30
11:30 - 00:30
Location and Contact Information
  • Address: 71 Isham Road, Blue Back Square, West Hartford, CT 06107
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: +1 860-233-5588

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?