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The Palm

Certificate of Excellence
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9650 E Bay Harbor Dr, Bay Harbor Islands, FL 33154 (Broad Causway & East Bay Harbor Drive)
+1 305-868-7256
17:00 - 22:00
Closed now
See all hours
Sun 17:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
More Info
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171 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Miami Beach, Florida
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

Dinner was awful! Sent my steak back twice and never got it prepared properly. Service was just as bad.

Thank 607Steved51
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Food was lousy. Nothing came on time. Cooked wrong. Even messed up what we ordered. Server was pleasant but even she couldn't make up for the colossal waste of money. Offered us free desserts and a couple of other things. Went last year. Same problem. Dome with this place and I suggest no one go. Plenty of great steak places... More 

Thank richard36
Bay Harbor Islands, Florida
2 reviews
3 of 5 bubbles Reviewed 4 weeks ago

5 pound main lobster was mushy. Veggies were old and wilted.Taste was lacking. We both spent the night regretting what we had eaten. The Manager was so so about the situation when I returned the next day and spoke to him about it. Never again.

Thank bygpete
Miami, Florida
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 December 2016

Unlike my last experience at American Cut in NYC, the Palm in Miami cooked my steak perfectly. It had a bone in Filet special which was delicious. Service was good but again, the key was that I ordered my steak medium and it arrived pink in the middle. Great flavor.

Thank elittman
Level Contributor
63 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 November 2016 via mobile

Go for it, get the lobster! The big one, it's delicious! At least we thought so. We ordered the 4 lb. lobster, a salad and order of creamed spinach and shared it between the two of us. A perfect meal! And the cheesecake offered a sweet post-meal treat. Friendly service, nice ambience - a lovely vacation dinner.

Thank THartman17
Montreal, Canada
Level Contributor
123 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 17 November 2016 via mobile

From outstanding service from the maître d to server Rosa to her assistant Darius this was a wonderful high end meal. We ate a lot, coconut scallop and bacon appetizers,yes smoked applewood thick sliced bacon appetizer, if you like bacon, a must try, to a shared bone in ribeye steak with a shared 4 lb lobster, salad, desserts drinks and... More 

Thank midnite16
Fort Lauderdale, Florida
Level Contributor
205 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 22 August 2016 via mobile

What a meal!! We ought to return more often-as the food and service are spectacular Stay away from the DELICIOUS bread-- and save the room for Lobster or steak !! Combined with creamed spinach and to die for hash brown--- oh what a night Then we forced ourselves to try the choc cake--but had to take half of the huge... More 

Thank henry k
Viersen, Germany
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 August 2016 via mobile

With a Family of 4 I found prices high even for Bal Harbour Neighbourhood. We had a really good prime rib steak and a huge 5pound broiled lobster for two , but I liked the lobster in Boston more. Lobster soup and watermelon salad was very good. Spinach as side dish to creamy. In the end good restaurant but for... More 

Thank Belmont2016
Level Contributor
65 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

This is an excellent dining experience for those looking for a pristine place to have dinner. The menu is exceptional as is the staff. The Daddy O hotel is connected to this popular spot and one can access it through the hotel lobby

Thank Lynn R
Hollywood, Florida
Level Contributor
155 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 10 July 2016 via mobile

We came in because of an 837 Club loyalty email blast announcing a lobster special. We upgraded a 4-pound lobster to a 5 pound lobster. The dinner for two came with two starters, the entree to split, and one side of crisp 1/2 & 1/2 [crisp onion/potato chips] which we shared. (We saw sweet potato fries go by that looked... More 

Thank Marcy S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$25 - US$100
American, Italian, Steakhouse, Seafood
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Valet Parking, Serves Alcohol, Full Bar, Parking Available, Television, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Special Occasion Dining
Open Hours
17:00 - 21:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 23:00
17:00 - 23:00
Location and Contact Information
  • Address: 9650 E Bay Harbor Dr, Bay Harbor Islands, FL 33154
    (Broad Causway & East Bay Harbor Drive)
  • Location: United States  >  Florida (FL)  >  Bay Harbor Islands
  • Phone Number: +1 305-868-7256
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. What makes Palm Restaurant truly unique is our genuine old world hospitality & an atmosphere you just can’t find anywhere else. At The Palm… our dining rooms are a panorama of the classic cartoons & caricatures of Palm Restaurant regulars & local celebrities. Each room is filled with the hearty handshakes & warms smiles from our gregarious staff & familiar guests & always abuzz with a sea of conversation & laughter celebrating the best of everything. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

Questions & Answers

Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?