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The Palm

Certificate of Excellence
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9650 East Bay Harbor Drive, Bay Harbor Islands, Bay Harbor Islands, FL 33154 (Broad Causway & East Bay Harbor Drive)
+1 305-868-7256
Website
Today
17:00 - 23:00
Open now
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Hours:
Sun 17:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
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176 Reviews from our TripAdvisor Community

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Showing 150: English reviews
London, United Kingdom
Level Contributor
81 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

The Palm is an institution , certainly v popular with the hungry Locals , very trad decor in fact it looked so authentic back to the 30/,S or40/S . We went with a local he did not warn us about the size of the dishes , Lobsters were large ,tasty and very well cooked ,I had a sirloin good not... More 

Helpful?
Thank martin g
Management response:

Thank you Martin for spending a memorable evening with us at The Palm. We are glad you enjoyed your visit. We welcome you to join our mailing list for upcoming specials and promotions. -Michael Meyer More 

Boynton Beach, Florida
Level Contributor
1,090 reviews
691 restaurant reviews
common_n_restaurant_reviews_1bd8 263 helpful votes
3 of 5 bubbles Reviewed 1 week ago

When this place is good it's really really good. When it's bad .....it's an expensive bomb. Been to all The Palms and returned to the one in Miami this week only to be quite disappointed. The chopped salad that we order often was bombed with anchovies that made the salad almost inedible. The NY strip for 2 arrived with a... More 

Helpful?
Thank BigoBoca
Management response:

Hi, Thank you for your feedback. We apologize that your dining experience was not up to standard. We do strive to provide and uphold a level of excellence that The Palm is known for. We hope you visit us again soon. Please ask for me when making your next reservation. -Michael Meyer More 

Guelph,On
Level Contributor
139 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Valet parking, warm welcome at the door, excellent service, it came as no surprise to enjoy an elegant, exquisitely prepared meal! Come hungry, go home stuffed! Four of us enjoyed the evening and all that we ordered!!

Helpful?
Thank Nese
Management response:

Nese, It pleases us to know your overall visit was enjoyable. We look forward to your next visit. -Michael Meyer More 

North Miami Beach, Florida
Level Contributor
373 reviews
187 restaurant reviews
common_n_restaurant_reviews_1bd8 338 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I recently went there to celebrate a friend's birthday, as I'm a vegetarian I was limited on my choices, nice salads, huge portions, good service. This place is an institution for meat lovers!

Helpful?
Thank BeatrizG2
Management response:

Beatriz, Thank you for the great review, I'm glad everyone had a great time and we look forward to seeing you again. Michael M More 

Montreal
Level Contributor
268 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Been to The Palm elsewhere and always pleased. Pros: food and service were great. Pricey but high quality is what you can expect and you should be aware before you arrive. Martinis are large and relatively speaking reasonably priced. Cons: if a waiter offers two full body red wines, ask for the price or list. 36$ for a glass is... More 

Helpful?
Thank thetraveldoc
Miami Beach, Florida
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 January 2017 via mobile

Dinner was awful! Sent my steak back twice and never got it prepared properly. Service was just as bad.

Helpful?
1 Thank 607Steved51
Management response:

Hi Steve, I'm sorry your dinner at The Palm was not up to expectation. I encourage you to please give me a call so we can discuss your dining experience. 305 868-7256 Michael Meyer More 

Toronto
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 27 December 2016

Food was lousy. Nothing came on time. Cooked wrong. Even messed up what we ordered. Server was pleasant but even she couldn't make up for the colossal waste of money. Offered us free desserts and a couple of other things. Went last year. Same problem. Dome with this place and I suggest no one go. Plenty of great steak places... More 

Helpful?
1 Thank richard36
Bay Harbor Islands, Florida
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 16 December 2016

5 pound main lobster was mushy. Veggies were old and wilted.Taste was lacking. We both spent the night regretting what we had eaten. The Manager was so so about the situation when I returned the next day and spoke to him about it. Never again.

Helpful?
1 Thank bygpete
Miami, Florida
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 December 2016

Unlike my last experience at American Cut in NYC, the Palm in Miami cooked my steak perfectly. It had a bone in Filet special which was delicious. Service was good but again, the key was that I ordered my steak medium and it arrived pink in the middle. Great flavor.

Helpful?
Thank elittman
Level Contributor
63 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 November 2016 via mobile

Go for it, get the lobster! The big one, it's delicious! At least we thought so. We ordered the 4 lb. lobster, a salad and order of creamed spinach and shared it between the two of us. A perfect meal! And the cheesecake offered a sweet post-meal treat. Friendly service, nice ambience - a lovely vacation dinner.

Helpful?
Thank THartman17

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$25 - US$100
Cuisine
American, Steakhouse, Seafood, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Valet Parking, Serves Alcohol, Full Bar, Parking Available, Television, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Business meetings, Special Occasion Dining
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 9650 East Bay Harbor Drive, Bay Harbor Islands, Bay Harbor Islands, FL 33154
    (Broad Causway & East Bay Harbor Drive)
  • Location: United States  >  Florida (FL)  >  Bay Harbor Islands
  • Phone Number: +1 305-868-7256
Description
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. What makes Palm Restaurant truly unique is our genuine old world hospitality & an atmosphere you just can’t find anywhere else. At The Palm… our dining rooms are a panorama of the classic cartoons & caricatures of Palm Restaurant regulars & local celebrities. Each room is filled with the hearty handshakes & warms smiles from our gregarious staff & familiar guests & always abuzz with a sea of conversation & laughter celebrating the best of everything. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

Questions & Answers

Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?