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The Cheesecake Factory

781 Brandon Town Center Mall, Brandon, FL 33511-4796
+1 813-571-5599
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Overview
  • Excellent47%
  • Very good33%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (136 reviews)
“salad” (32 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
781 Brandon Town Center Mall, Brandon, FL 33511-4796
All Details
Write a ReviewReviews (440)
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1 - 10 of 420 reviews

Reviewed 3 weeks ago via mobile

First time at this location and service was VERY slow, 1 person up front with A LOT of people waiting to be seated. Floor was very sticky and there were multiple used tables throughout, even outside. We sat at the bar and received GREAT SERVICE,...More

Thank nford06
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service and dining room should have been much better and all of this could have been avoided if...More

Reviewed 3 weeks ago via mobile

A couple of years ago, I went with my husband and my 2 yorkies (puppies at that moment) and we asked before we were seated if is okay to eat outside with the doggies and they were completely agreed. Once we ordered, the manager at...More

Thank Cibeles L
Reviewed 4 weeks ago

Pleasant Sunday lunch experience in an extremely busy location. The food was good as was the service even in the face of it being extremely busy. If you want lunch on a Sunday get there early

Thank colin g
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Colin. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 5 weeks ago via mobile

It was a Friday and we wanted to go out for dinner. Of course the restaurant was crowded but the bar had some spots so we quickly grabbed a seat. I had a mojito and my hubby a beer. We ordered the edamame for an...More

Thank Tinkerbell1391
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are so sorry to hear that you were not fully satisfied with your appetizer! We'll be sure to follow up on this with our team. Thank you for your review and we hope to see you again soon!

Reviewed 1 May 2018 via mobile

Went for lunch. There were 4 of us we each got a different dish and all enjoyed everything we got, including the appetizer. Service and atmosphere are great. A little pricey but for a special occasion a great placeMore

Thank heather r
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 May 2018

Thanks for your feedback, Heather! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed 16 April 2018 via mobile

Great choice of food. Definitely not a 'Fast Food' Restuarant. But the food is really well worth the wait!

Thank B3758FIfrankb
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 April 2018

Thank you so much for your review, B3758fifrankb. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 13 April 2018 via mobile

The food is always good. The waiter was excellent. The atmosphere was right and they had the torches going outside. It was very nice. This was my friends 1st visit to The Cheesecake Factory and she really enjoyed herself.

Thank Annie M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 April 2018

Thank you so much for this review, Annie. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 5 April 2018

There are several choices for everyone here. The menu is extensive and the service is great. We have thoroughly enjoyed all of the meals that we have had there.

Thank jsinger2017
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 April 2018

Hi Jsinger2017, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 1 April 2018 via mobile

Love to go here they have a huge selection to choose. Of course the cheesecake is great sometimes the wait can be over an hour so be prepared

Thank Carol M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 April 2018

Hi Carol, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 27 March 2018 via mobile

You can get almost anything here, and it’s all quite good. It’s not my favorite place in the world but I can’t really point out what it’s missing. Great choices, good quality food, service is always good. Maybe it’s the fact that it’s always crowded,...More

Thank Steele-Worldwide
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 March 2018

We're so glad to hear you enjoyed your meal, Steele-Worldwide! Thanks for the kind review and we hope to see you again soon.

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Questions & Answers
Cathy G
18 June 2016|
AnswerShow all 4 answers
Response from franciefuhrel | Reviewed this property |
Yes
0
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Cathy G
18 June 2016|
Answer
Response from Ellie W | Reviewed this property |
Yes
0
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Linda B
15 March 2016|
Answer
Response from jeff2411 | Reviewed this property |
The prices I believe start about $ 7.50 per slice and up . Not about a whole cheesecake I would call to ask about that
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Business meetings, Special Occasion Dining, Bar Scene, Child-friendly, Groups
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:30
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 781 Brandon Town Center Mall, Brandon, FL 33511-4796
  • Location: United States  >  Florida (FL)  >  Brandon
  • Phone Number: +1 813-571-5599
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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