Third time for dinner . We gave it three tries. So disappointing.. the lack of service is appalling ! Some friends told us of another Italian restaurant in town with great staff and food - they warned us about the attitudes here- should have listened....We had no welcome except for the hostess who sat us. The “ gentleman “ who waited on us - no hello, never were asked if we wanted drinks , appetizers - just took our order. Couldn’t be bothered with us. Never delivered the check , never checked to see if we liked it - the real heroes here are the kitchen staff, Juan - should get so much credit - he was attentive , and smiled . No one smiles , they smirk . If you are a group of men , the attention to them is quite different. I imagine tourists go , and while the dinners are great , bread was just ok..you might as well get take out if you want their food. The owner must have been very generous to share the restaurant and profits with his employees - they certainly are not working for it. The lack of personality , warmth and kindness will surely hurt business in time . We so hoped they had changed. The restaurant was half filled , we would’ve understood if they were slammed.Not a full service restaurant at all. ( when in town , ask bartenders , locals and waiters at other restaurants - they all know …absolutely NO service. NONE. Ciao Luna, hasn’t been fun.More