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Pollo Tropical

Certificate of Excellence
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3900 SW Archer Rd, Gainesville, FL 32608-2342
+1 352-373-6550
10:30 - 23:00
Closed now
See all hours
Mon - Fri 10:30 - 23:00
Sat - Sun 11:00 - 23:00
More Info
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62 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 62: English reviews
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 August 2016 via mobile

The food was pretty good, and the service was very good. I like the fact that they have real silverware and waiters bring your tray to the table and clean it up for you. This is definitely a better alternative than the other fast food places.

Thank Bill A
Level Contributor
256 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed 26 July 2016

Look for the frequent coupons in the paper- many good options. The chopped option (rice, etc) is more than enough food since you can add anything listed. Great pork!

Thank Karin23320
Fort Walton Beach, Florida
Level Contributor
146 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 18 July 2016 via mobile

Since it didn't open on time, I sat out side and waited. Outside Tables were nasty. Bones, ant invasion, cigarette butts, toothpicks and napkins not cleaned the night before. There was no lettuce, tea nor ice until coached by customers. Grilled onions were warm, but not grilled, paddle missing from a sauce. Food was ok, but ruined by apparent lack... More 

Thank Love2eat32547
High Springs, Florida
Level Contributor
42 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 5 July 2016

Typical chain restaurant. Food was average. Portions not so big for the money. Cost as much for the 2 of us to eat here as a restaurant. I had a chicken dish, the chicken was dry, it didn't taste bad but I wouldn't go back.

Thank amyles
Gainesville, Florida
Level Contributor
117 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 12 May 2016 via mobile

We've eaten there two times recently, and had a great meal both times. Reasonably priced, and well prepared. The roast chicken they serve has a great seasoned flavor, as does the pork items on the menu. If you like black beans and rice this is your place, nice bar of toppings and sauces to go on your beans or other... More 

Thank jeffoe
Gainesville, Florida
Level Contributor
45 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 April 2016 via mobile

The food is great. I had the family meal and mashed potatoes. A whole chicken some plantains and roles. This food was so tender and juicy. Those sauces were great. Also that tea was so food. The staff was courteous and very patients and helpful. Will be back soon to try one of the bowls. Thanks for a very nice... More 

Thank KEENA61
port st. lucie
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 March 2016

I've been to a lot of Pollo Tropicals, but this one is the best! You can see the quality from the moment you walk in. It's clean. The order processing is easy and fast with hardly any line even at lunch during week. Also, the ordering counter is behind a separation wall from the main room, giving the main room... More 

Thank floridachik
Ocala, Florida
Level Contributor
196 reviews
164 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 29 February 2016 via mobile

I totally LOVE their Tropichop! Both chicken and pork are wonderful. I get mine loaded with the grilled onions and green pepper. Made with fresh ingredients and the service is fast when you need a quick meal. The pineapple rum sauce and cilantro garlic sauce is delicious. Total comfort food. You've got to try this!

Thank Arlene32182
Gainesville, Florida
Level Contributor
31 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 8 February 2016

Pollo Tropical is "real" food period!! A great option when you are on the go and have to get something to eat fast. The place is kept clean, the folks working there are pleasant and the food is fresh and delish!! So glad they FINALLY opened one up in Gainesville FL! :)

Thank Ritza121
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 January 2016 via mobile

Not even sure where to start. The food is absolutely amazing. Their pineapple rum and garlic sauces are outstanding! Every time I visit this location I always get the chicken spinach wrap, brown rice, black beans, and sweetened mango tea. Their chop trays are delicious, they also have a menu for people dieting, and a children's section.

Thank Ledieu N

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Caribbean, Fast food, Latin
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly, Cheap Eats
Open Hours
11:00 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 3900 SW Archer Rd, Gainesville, FL 32608-2342
  • Location: United States  >  Florida (FL)  >  Gainesville
  • Phone Number: +1 352-373-6550

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?