Joe's Crab Shack

Joe's Crab Shack - CLOSED

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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
3.8 of 5 bubbles
Service
3.8 of 5 bubbles
Value
3.4 of 5 bubbles
Atmosphere
3.3 of 5 bubbles
Details
Someone from this business manages this listing.
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CUISINES
American
Meals
After-hours
FEATURES
Reservations, Playgrounds
About
Joe's Crab Shack offers a variety of favorites from all parts of the sea and shore. From its extensive menu, guests can choose from buckets of seasonal seafood, fried shrimp platters and fish dishes, as well as options from the "mainland" that include steak, sandwiches, and chicken. Guests can indulge in over-sized and creative cocktails, such as the Shark Bite which is playfully garnished with a shark toy. Since its inception, Joe's popularity has stemmed not only from its menu, but also its retail store. With various pieces of merchandise for purchase, including the ever-popular tie-dye T-shirt with the phrase "Peace, Love and Crabs," Joe's has become synonymous with the word "fun." Unforgettable moments await at any of our 3 Orlando locations and across the nation!
CUISINES
American
Meals
After-hours
FEATURES
Reservations, Playgrounds
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4.0
4.0 of 5 bubbles614 reviews
Excellent
227
Very good
187
Average
89
Poor
50
Terrible
61

Burr Roasters
Leavenworth52 contributions
5.0 of 5 bubbles
May 2022 couples
This was our first time at a Joe’s Crab Shack and our experience couldn’t have been better. Brooklynn was our server and she explained the menu, knew what everything was, took amazing care of us and was just sweet and friendly all around. The entire staff that we encountered was super friendly and the food was amazing. We had two steam buckets with snow and queen crab, red potatoes and corn. SO GOOD!!! It really was a ‘crab cracking good time’!
Written 26 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LDM
Syracuse39 contributions
5.0 of 5 bubbles
Jun 2023 couples
Our visit to Joe's Crab Shack was wonderful from start to finish. The drinks were colorful, fruity, and just the right amount of rum. The staff was attentive to our needs throughout our time there. I ordered a seafood bowl which was quite filling and had a noticeable cajun flavor. My partner enjoyed the shrimp sampler, which was visually appealing and plentiful, especially with the shrimp wrapped in bacon. Overall, it was a great experience.
Written 11 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ransom007
Anaheim1106 contributions
4.0 of 5 bubbles
Jan 2021 none
The restaurant has free parking. It is a typical Joe's Crab Shack family style seafood restaurant except its decor is less elaborate than most of them. There is full bar service and patio dining available. There are a few televisions around the facility. I received good service and my Caesar's salad was good although I was disappointed in the new menu which eliminated my 2 favorite items (crab cake dinner and crab cake sandwich). COVID-19: some employees were properly masked, but many were not. Customers were walking around the place without masks. I also did not see a genuine attempt at social distancing.
Written 10 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trip830663
1 contribution
1.0 of 5 bubbles
Sept 2023 friends
Restaurant was out of snow crab and potatoes at 6pm on a Friday night. Explanation was high demand earlier in week. Was offered a dessert as compensation for ordering queen crab at higher price. Cost of dessert was not equivalent of price difference between snow crab and queen crab. There were 4 adults in our group ordering crab abd only 2 desserts were comped. Quality and service has freatly declined in past 2 years
Written 22 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HburgMS
Hattiesburg293 contributions
1.0 of 5 bubbles
Dec 2023 couples
My wife and I came here. Bad decision. She got the king crab pot and I got the Dungeness pot. It was $127. She had 3 legs, potato pieces, and 2 corn. I got 2 clusters, potato pieces, and 2 corn. She had Coke and I had water. The potatoes were not done. They were hard. The corn was not full kernels at all. It was just about like scraping the cob. I believe the butter was some sort of buttery oil. Even when it cooled down it never thickened. I am from south Mississippi and we have plenty of casinos with all the crab legs you can eat for $50. They are far better than this was. We ate a Joe’s in the mountains one time and it was great. This was horrible. The service was bad as well. They brought out the pots and my wife’s was wrong. I had to wait about 10 minutes for them to get hers. Defiantly will not go back and recommend anyone else to go elsewhere.
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mel nelo
1 contribution
2.0 of 5 bubbles
Sept 2022 family
On my Florida vacation I decided to visit Joe’s Crab Shack because it seemed to be the attraction on the Daytona Boardwalk. It was my cousin’s birthday so it was my treat. $170 later I was kicking myself. I had Joe’s Classic Steampot with ragin’ cajun sauce. My cousin had the shrimp and seafood platter and my mom had the pirates platter and the artichoke dip for an appetizer. Kenny our host was very pleasant. However, the chips for the artichoke dip wasn’t. It was stale. We ordered drinks from Kenny and a few minutes later a young lady came out of nowhere with them. The drinks were good. My mom and cousin seemed happy with their dishes. My “Steampot” came and the young lady told me to be careful that I may get a facial from the Steampot when she opened it. Not at all! I tried not to laugh in front of her but my cousin let out a chuckle! My seafood was barely warm but I dug in and started with my corn when I realized she had forgotten to give me my bib! She seemed amused that I asked for one. I would have liked a plastic glove but I spared her. Another server came and put some melted butter next to me and that’s when I realized that they had forgotten my ragin Cajun sauce. I took a good look at my food and realized that the portion was meager. I was confounded. I kept looking for the Dungeness crab but didn’t find any in my pot. My snow crab was limp and sad looking and I saw two small lobster legs (not included with my order) which leads me to believe I was given the wrong order hence the bland butter sauce. I asked for my ragin’ Cajun again and yet a new server appeared with said “sauce.” Only it wasn’t sauce but seasonings thrown together into a pasty blob. I couldn’t dip the rubbery overcooked meat into that! I remembered I had shrimp and searched for it at the bottom of the netted bag. At least 4 or 5 pieces of tiny shrimp. At that point I gave up on all my expectations for Joe’s Crab Shack and Ben’s Crab remains number one in my book!
Written 2 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

pmomaine
20 contributions
2.0 of 5 bubbles
Apr 2022 none
We called ahead for a table for 10 for a birthday party. When we arrived, the table had not been prepared. Server was pleasant and helpful. We are out of lemonade so pick something else. After all the food was ordered and delivered, I was told that the mushroom dish I ordered couldn't be made as they were out of mushrooms. Ended up with shrimp/crab dip and chips which was delivered AFTER everyone was done eating. No offer of compensation. Since that dish was $1 more than the mushroom dish I ordered, he even charged me the extra dollar. Manager came by and asked how everyhing was, someone said other than not getting the mushroom dish, ok. He simply said, yeah, they just came in. No apology or offer to replace with something. Sad experience.
Written 15 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NeilMath
Northallerton26 contributions
2.0 of 5 bubbles
Jan 2023 none
We've eaten here four times over the years -last time in the summer and all good then. This time we don't have car so thought a delivery would be a good option. We are just five minutes away. The delivery took longer than expected and when it arrived it was cold - almost inedible. Heated up in the microwave it was a bit better, but the batter went soggy, the fish went rubbery, the bacon wrapped shrimp went tough and the crab stuffing was stodgy. For $65+ not a good experience. Won't do that again.
Written 3 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

davejw1
Upminster14 contributions
2.0 of 5 bubbles
Apr 2022 family
My family and I have been coming to THIS Joe’s for over ten years. When we first came it was excellent. Enthusiastic, fun and friendly staff delivering great drinks and food. On this occasion it felt like a different place. We were made to wait despite a reservation, then, when finally seated our server couldn’t have been less interested and had an almost smug/irritated vibe. My kids love when I have the shark bite drink however when requested I was informed they had no accompanying sharks. So far I am disappointed but willing to give benefit of the doubt. Sometimes things just aren’t on top form. Next up drinks come but no straws so I take a walk to grab some from the bar. Again not the end of the world but beginning to feel a little mistreated. Dinner comes and and calamari is woefully over fried. Atlantic steam pot seriously lacking any old bay spice. I’m now annoyed. I’m $220 in and this is a real car crash of a meal. Next up I attempt to salvage things with the kids by ordering a big s’mores dessert….guess what! They now have no chocolate, nor do they have the apple pie! So now there are only 50% of the four desserts on the menu. I’ve had enough at this point. I’m usually a good tipper I appreciate the work a good waitress does. Not tonight. My biggest disappointment is that I love this place I have great memories here and look forward to coming whenever on holiday in Orlando. I pray they manage to get the leadership and management required to put this previously excellent restaurant back where it belongs.
Written 2 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark G
Cardiff59 contributions
1.0 of 5 bubbles
Aug 2022 family
I really wanted this to be a great experience for my family on our vacation before we went home. Place was cool, lots of great decorations but staff disinterested and compared to most American restaurant staff we’ve met not good. It sounds bad but they were scruffy and disinterested- our server tried but she had 3/4 of her colleagues just sitting around playing with their phones. Weirdest margarita I’ve ever tasted think she mixed it up with a pina colada and food greasy
Written 27 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John U.
Davenport395 contributions
2.0 of 5 bubbles
Jan 2021 family
Our server was nice but everything took a long time, like, waiting 10 minutes for silverware while we all stared at our food. Im pretty sure they served one of us a kids meal because the Fish & Shrimp were ridiculously small. As we were leaving, we saw them deliver a full portion to another table which was easily three times the size. Two of us ordered salmon. One was half the size of the other. The Snow Crab & the Joe's Classic pots were good. This chain has had it's ups and downs. Today was a new low.
Written 1 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rich H
12 contributions
1.0 of 5 bubbles
Jun 2022 none
As Landry Club members we have been to many Crab Shacks and other Landry restaurants. The server, while nice, got two drink orders wrong and served a wrong entre. All meals were served separately with around 25 minutes between the first delivery to the last! One of the meals - blackened Mahi tacos tasted very badly, like rotten fish. Our server although very polite, tried multiple times to get our bills correct but was forced to have her manager handle our table. it eventually took about 25 minutes to get the bill resolved correctly for a party of eight. To be fare, the manager did comp the two bad meals.
Written 14 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Megan S
San Antonio2 contributions
1.0 of 5 bubbles
Apr 2024 friends
The crab stuff mushrooms tasted more like breading than any crab. The lobster bisque soup had a very odd taste to it. The crab legs were very salty and not much meat. They also had a few for carry out! I have never seen this before. It was so expensive for the worst meal of the whole time we were here. I will never eat at one again!
Written 15 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Zarina HJ
36 contributions
1.0 of 5 bubbles
Mar 2020 couples
My husband and I visited on a Monday, food and service was good - so much so, that we decided to return for a second visit as part of our honeymoon in Florida. However, tonight (a Friday) has been a whole different story...we were told a 25minute wait time at 7:30pm and were still waiting to be seated at 9pm. The staff behind the bar disappeared often, said they would refill our drinks and forgot, then tried to charge for them on the bill. The manager came out to explain why there were problems, but blamed Disney and schools closing due to coronavirus. We had been at Disney that day - they are not closing until 2 days time. At 9pm, we were told it would be another 50minutes until food would arrive. We therefore left without having any food. Would not recommend on a Friday, staff cannot cope with the demand.
Written 13 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom K
1 contribution
2.0 of 5 bubbles
Sept 2020 none
Well it started when we walked into the door and was sat after 5 minutes and tons of open tables later with no one else waiting. We got the menus and not acknowledged for the first 10 mins when finally a server (not ours) came up and asked if someone is getting our drinks. um, no? now additional 5 plus minutes later our server finally came and we ordered soup. Another 10 minutes later here comes our waiter with our soup and our order still has not been taken. He dropped the soup and left again. Another 5 - 10 minutes later he came back and took our order. 15 minutes later out food came and it was not what i ordered but i figured i would just eat it because i was done dealing with him. One more thing, when the food came out finally we had not silverware , salt pepper , napkins nothing what you need to eat your meal. We got through the meal, and i will say the food was good, but the knot in your stomach from the aggravation made the meal less appetizing. I was so mad all i wanted to do was eat and leave. The manager was useless, and for a $77.00 meal for two the experience was horrible. Imagine you sitting at a red light for 2 minutes this was x10. Even when we paid the bill it took him a long time to come back with my card. I thought he was out shopping on the internet with it. Never again at Joe's Crab Shack. What really bad service.
Written 26 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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JOE'S CRAB SHACK, Kissimmee - 7903 IRLO Bronson Memorial Hwy - Restaurant Reviews, Photos & Phone Number - Tripadvisor

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