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The Cheesecake Factory

11800 Lake Victoria Gardens, Palm Beach Gardens, FL 33410
+1 561-776-3711
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Overview
  • Excellent40%
  • Very good37%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (106 reviews)
“salad” (26 reviews)
“meatloaf” (9 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11800 Lake Victoria Gardens, Palm Beach Gardens, FL 33410
All Details
Write a ReviewReviews (366)
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1 - 10 of 328 reviews

Reviewed 2 days ago

I'll admit, I love cheesecake. I love the Cheesecake Factory's cheesecake. I will, for only the love of cheesecake, get off the Turnpike at I-4 in Orlando, fight traffic on I-4 and in front of the Millenia Mall just to pick up several pieces of...More

Thank Gothiclion
Reviewed 2 weeks ago via mobile

It's the cheese cake factory. I loved the ambiance of the restaraunts. The strawberry cheese cake was classic and delicious. I really liked my espresso martini. It wasn't creamy like the ones I have had in the past. I waiter Marcus was very personable. The...More

Thank KTKRN01
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review! We're glad you enjoyed the service you received during this visit. We hope to see you back soon!

Reviewed 3 weeks ago via mobile

I honestly dont agree with most of the menu, the taste just isn't for me. But... I have found 3 dishes that I love so much I keep coming back just for them. Eggs and steak..yea I pretty much love the combination wherever I go....More

Thank Brenda D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Brenda. Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

Reviewed 3 weeks ago via mobile

Chicken pot pie, orange chicken and Asian chicken lettuce wraps... all 3 were great on flavor, portion, served hot and fast. We had 7 of us, told 20 to 30min wait on a Friday night at 7p and it was 25. Worth it. Would've shown...More

Thank johannae937
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review! We are so glad to hear you enjoyed your food and cheesecake. Thanks for your patience with the wait and we hope to see you back again soon!

Reviewed 4 weeks ago via mobile

The gumbo was a bit too spicey for my taste but the salads were excellent. Steak was very good as wellMore

Thank JB5445
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are so sorry to hear that you were not fully satisfied with your gumbo! We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is...More

Reviewed 11 May 2018

My mother, husband, baby girl, and I visited this location today and we had a wonderful time. Jennifer was our server and she was highly proficient and knowledgeable about the large menu, in addition to being very friendly fun to talk to. The food was...More

Thank shanthrax2016
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 weeks ago

We are so sorry to hear that you were not fully satisfied with your drink! We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is...More

Reviewed 29 April 2018

We've dined at this Cheesecake Factory several times without problems, but the last time we were here the service was dismal. We were seated in the bar area so we were able to watch a lot of what was going on in the restaurant. We...More

1  Thank UOtterTravel
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 May 2018

Hello Uottertravel, Thank you so much for taking the time to provide such detailed feedback about your experience. We're so sorry we did not meet your expectations, and we would welcome the chance to speak with you more about this visit. If there is anything...More

Reviewed 15 April 2018

If you go to a theater performance that runs a bit long and are staying in north Palm Beach County, "CAKE" is an excellent alternative. First, even at the late hour, the service was excellent...friendly, patient, and efficient. The food is very reasonably priced and...More

Thank Kestrelwind
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 16 April 2018

We're so glad to hear you enjoyed your meal, Kestrelwind! Thanks for the kind review and we hope to see you again soon.

Reviewed 14 April 2018

Love this place. We have them back home in Chicago as well. Food and Service are always top notch. I think it is fantastic that they have a delicious light menu as well now.

Thank Micki B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 April 2018

Hi Micki, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 April 2018 via mobile

Visited at Downtown at Gardens Mall If you visit the CF restaurants this is what you would expect. Great menu , great service but always crowded so go early or make reservations. My favorites are the beef or chicken sliders, and orange chicken . figure...More

Thank Ronald R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 April 2018

Thanks for your review, Ronald! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

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Questions & Answers
Falconb1
26 May 2016|
AnswerShow all 5 answers
Response from Manuel G | Reviewed this property |
I believe so. They are very accommodating.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
10:00 - 22:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 11800 Lake Victoria Gardens, Palm Beach Gardens, FL 33410
  • Location: United States  >  Florida (FL)  >  Palm Beach Gardens
  • Phone Number: +1 561-776-3711
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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