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Kilwins Panama City Beach

821 Pier Park Dr Ste 100, Panama City Beach, FL 32413-2183
+1 850-230-4177
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  • Excellent66%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“fudge” (116 reviews)
“waffle cone” (37 reviews)
“caramel apple” (23 reviews)
Closed Now
All hours
££ - £££
821 Pier Park Dr Ste 100, Panama City Beach, FL 32413-2183
All Details
Write a ReviewReviews (393)
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11 - 20 of 393 reviews

Reviewed 27 August 2017

There is no argument Kilwins has awesome candy and sweets. This location is at a very popular and busy tourist shopping area (Pier Park) and the staff seems distant and not very engaged. Again, there is no denying the "tastiness factor" so you can easily...More

Thank Jeramie
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 28 August 2017

Jeramie, A key part of the Kilwins experience is amazing customer service. I apologize if our staff was off their game and will definitely speak with them. Hope to see ou back soon. Marc Berkowitz

Reviewed 24 July 2017

Stopped in for candy and fudge. Everything was delicious! The fudge was some of the best I have ever had. The kids had ice cream and said that it was also amazing!

Thank 137JenniferB137
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 26 July 2017

Jennifer, So happy that you enjoyed our goodies, Hope to see you again soon, Yvonne Berkowitz

Reviewed 16 July 2017

EVERYTHING ABOUT THIS PLACE IS AWESOME!!! From the Ice Cream to the Chocolate...Did I mention Chocolate??? To the fresh-made fudge, chocolate dipped strawberries, Pre-packaged gifts, special orders, staff...IT'S THE BOMB, AND I LOVE IT!!! Robin Black - Panama City Beach, FL

Thank Robin R
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 17 July 2017

Robin, Thanks for all the accolades. We are so happy that you enjoy all of our treats. See you soon, Yvonne Berkowitz

Reviewed 11 July 2017

Kilwin's at Pier Park is another must for us. They give free samples of fudge, which is very tasty. However, we always go for the ice cream. The toasted coconut is the best! My daughter usually tries something different, but then ends up asking for...More

Thank BeachLover1997
Management response:Responded 14 July 2017

Thank you! So glad you enjoy our fudge and can never resist our ice cream! Happy the toasted coconut is a favorite and that we can always get the whole family a great treat! Hope you'll be back to see us again soon! Best, Yvonne...More

Reviewed 10 July 2017

I love Kilwins, but be prepared it's a little pricey for ice cream. It's fun to watch them making candy while enjoying your treat.More

Thank msellietn
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 26 July 2017

While our prices may be a little more than your standard ice cream store, we believe that the taste of the highest quality Ingrediants shine thru in our products. Play you enjoyed the ice cream and the show. I hope to see you in the...More

Reviewed 10 July 2017 via mobile

We had ice cream on my birthday. I told my family I would forgo a cake if I could have a sundae. The turtle sundae was delicious! For a sundae, 2 root beer floats, and a single scoop, it was $27! That's a bit much...More

Thank Presnell4
Reviewed 9 July 2017 via mobile

This place is amazing! The aroma of fresh fudge and chocolate hits the moment you walk in the door. They had a great variety of flavors and the line moved quickly. Their prices are not cheap, but the quality of the ice cream is far...More

Thank teawar
Management response:Responded 11 July 2017

Thank you! So glad our fudge hit the spot and that our ice cream impressed you so much! We hope you'll be back to see us again next time you're in the area! Best, Yvonne Berkowitz Owner

Reviewed 20 June 2017

It seemed like we went here every night on our vacation. My wife and I have two kids and this is a popular place to visit for our family. For us, they had something for everyone. My son got superman ice cream. My daughter and...More

Thank ryanlS4883MZ
Management response:Responded 22 June 2017

Thank you! So glad we could always get you an amazing sweet treat! Happy we could help make your vacation so special with some delicious ice cream, waffle cones, and caramel apples. So glad the whole family is a fan and we hope you'll remember...More

Reviewed 16 June 2017

Kilwins is usually a great place IN OTHER LOCATIONS. This one gave us the fudge we asked for from behind the counter and it was terribly old. Hard as a brick. Still has the great taste but the texture really is more than half the...More

1  Thank Kyle W
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 17 June 2017

I'm sorry that your visit was not what you expected but I can assure you that any chocolate fudge on our store this time of year is no older than 12 hours. As far as other stores all I can say is that the Panama...More

Reviewed 7 June 2017

They make everything right there! Fudge is the best we have ever tasted. Lots of flavors to choose from. Ice Cream is creamy and so good! All you smell is chocolate when you walk in! Pricy but worth it!

Thank Cathy R
Management response:Responded 9 June 2017

Thank you, Cathy! So glad you love all of our fresh sweets!Hope you'll be back for some more tasty fudge and ice cream soon! Best, Yvonne Berkowitz Owner

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Ask a question
Questions & Answers
7 August 2017|
AnswerShow all 2 answers
Response from mberko | Property representative |
You can useslly find them at the TDC visitor center at the county pier.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Seating, Parking Available, Takeout, Free Off-Street Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Child-friendly, Kids
Open Hours
11:00 - 18:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
Location and Contact Information
  • Address: 821 Pier Park Dr Ste 100, Panama City Beach, FL 32413-2183
  • Location: United States  >  Florida (FL)  >  Florida Panhandle  >  Panama City Beach
  • Phone Number: +1 850-230-4177
  • E-mail
When Don and Katy Kilwin began hand-crafting chocolates in the late 40s, they used only the finest chocolates and premium confections in each and every one of their treats. Today, we’re proud to carry on that tradition here in PCB, serving decadent desserts to locals and vacationers alike. Our assorted chocolates are still hand-crafted using the same recipes developed by Don Kilwin, and we still use only the finest chocolates and other ingredients in our many recipes. We’re also serving up 32 different flavors of ice cream and delicious homemade fudge just like Grandma’s. One bite, and you’ll know why people have loved Kilwins for generations.
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