Got a bad taste in my mouth before I even started eating! Prices on their website and Facebook menu are VASTLY different than what they charge. I placed a to-go order directly from their Facebook menu. When I went to pick it up, it was...easily $5 more for just a dinner, a soup, and a side of rice. When I questioned the cashier, she just opened the menu to show their "real" prices. When I said I ordered from her "advertised" prices, and thought she should honor THOSE, she was very short and quipped that she'd have to get the owner.
The owner was even LESS accommodating and said she was the new owner and that the prior site was not theirs. She said if I didn't want the order, fine. I asked, on principle, if she would at least knock $2 off the bill. She was very rude about it, and believe me, $2 was NOT the issue! False advertising and customer service WAS! Honestly, if it wasn't for the fact that my mom (83) had ordered the dinner, I would've left it all there!
On food quality, I'd probably have given it a 4+, but I won't return based on this poor experience alone! My advice is that they lost a "regular" over an outdated on-line menu and could've turned it into a positive experience if they so chose.... don't lose the LONG term over a few lousy bucks!More