We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Potbelly Sandwich Works

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
5700 S Cicero Ave, Chicago, IL 60638-3831
+1 773-582-1234
04:30 - 22:00
Open now
See all hours
Sun - Sat 04:30 - 22:00
More Info
Add Photo Write a Review

70 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 69: English reviews
Denver, Colorado
Level Contributor
189 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Handy good sandwich on your run between concourse A and B. Stand in a fast queue and get the high quality chicken and cheddar plus add-ons.

Thank DrBeenThere
Lemont, Illinois
Level Contributor
156 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Great flatbread breakfast sandwich before an early morning flight is a treat because most Potbelly's don't serve breakfast. This is my usual spot to go before a flight because the service is quick and served with a smile! Everything is made to order in no longer than 8 minutes max.

Thank Mickie T
Blanco, Texas
Level Contributor
95 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Stopped for breakfast sandwiches. Nice selection for much lower price than most. Quite good. Not much seating in the restaurant itself but plenty just around the corner. Staff was friendly and service was very fast.

Thank likenmo
Level Contributor
276 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This seemed to be the place everyone was gravitating too. We placed our order and then stood in line and grabbed a drink and chips. Our food was fresh and ready to go in minutes. There is minimal seating inside the restaurant but there is plenty of seating outside. I would eat here again.

Thank Achung70
weir, United States
Level Contributor
46 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 9 February 2017

Good place to stop when at Midway airport for a good Deli sandwich and they have soup and salad. Pretty good size portions.

Thank Keith R
San Diego, California
Level Contributor
133 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 29 January 2017 via mobile

Swapping flights in Chicago midway - need some quick Eats . This is the place for some pretty fast service , good food and not a budget buster . Nice toasted sandwiches lots of toppings a favorite is the Wreck and go for all the toppings

Thank Russ V
Anchorville, Michigan
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 25 January 2017

Sick with the flu, and waiting for a delayed flight, I was looking for comfort food. The Broccoli Cheese Soup, Macaroni and Cheese, and Chili were tasty and satisfying. I've liked other foods I have tried here, but even though I'm a regular, I was surprised at the quality of these alternates.

Thank mmeRosalyn
Level Contributor
290 reviews
237 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 25 January 2017 via mobile

I ordered a plain (no egg) sausage sandwich on skinny regular bread to take home from the airport. Ate my sandwich and pulled out the receipt to write the review only to find I was charged for a Tuna Salad. Was shorted about $1.50 🙄Calling the store now.

Thank LaShonda M
Level Contributor
484 reviews
326 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed 31 December 2016 via mobile

Got the chicken and cheese on wheat and the pizza sanwich. Both good. The Zapps chip are good but the bags are full of air.

Thank jthwrh
Kenner, Louisiana
Level Contributor
81 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 December 2016 via mobile

Good coffee and quick service when I visited. Best of all they separate the line into a coffee only line and sandwiches and other food line.

Thank Dmaniac

Travellers who viewed Potbelly Sandwich Works also viewed


Been to Potbelly Sandwich Works? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
American, Fast food, Soups, Vegetarian Friendly
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Wheelchair Accessible, Seating
Good for
Child-friendly, Cheap Eats
Open Hours
04:30 - 22:00
04:30 - 22:00
04:30 - 22:00
04:30 - 22:00
04:30 - 22:00
04:30 - 22:00
04:30 - 22:00
Location and Contact Information
  • Address: 5700 S Cicero Ave, Chicago, IL 60638-3831
  • Location: United States  >  Illinois (IL)  >  Chicago
  • Phone Number: +1 773-582-1234
  • This restaurant is at Midway Airport (after security)

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?