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636 S Michigan Ave, Chicago, IL 60605-1901
+1 800-235-2883
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  • Excellent47%
  • Very good31%
  • Average17%
  • Poor2%
  • Terrible3%
“Need more staff”
1 week ago
“Terrible staff”
Open Now
05:00 - 21:00All hours
££ - £££
636 S Michigan Ave, Chicago, IL 60605-1901
All Details
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Reviews (85)
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1 - 10 of 48 reviews

Reviewed yesterday via mobile

This is a pretty typical hotel Starbucks. The line is seems to always be long as people are checking out and the staff is limited. You can tell they they are working hard and they are friendly but I do think they need more people...More

Thank erica_gen1
Reviewed 1 week ago

While one woman was wiping down the walls, another staff member was taking a large order while a line formed. The woman taking the order never acknowledge us or offered to get help. After waiting several minutes, I left angry

Thank duchessfoxy
Reviewed 24 September 2017

morning coffee que... never ending! Too crowded,, but worth staying as coffee is better than in other places

Thank MalikaEp
Reviewed 6 June 2017

This Starbucks seemed unprepared for the traffic of a busy hotel. It felt unkempt and seemed to be ill-suited to big crowds. Given that it's on Michigan Avenue in a large hotel and near many other large hotels, I was surprised.

Thank megan432
Reviewed 18 February 2017

Staff were friendly and service was good considering how busy it was. Location handy for hotel guests

Thank dmw9277
Reviewed 7 December 2016

So no condiments and they don't toast the bread (english muffins) on their breakfast sandwiches. This place needs help. Def. avoid this location if you can.

Thank troy mcclure
Reviewed 4 December 2016

Honestly, this staff was not as outgoing on a weekday mmorning as many, many other Starbucks I've visited. They got the job done, but not much else. Overcharged me for my Starbucks cup refill, but I was not prepared to quarrel with them. Convenient location.

Thank AnAceBuyer_007
Reviewed 4 November 2016

It had some chairs and tables outside, making it feel like a sidewalk cafe, so we can sit in the sun. It was a little cold when I went in October, so most people were inside where it was cosy and warm.

Thank dreamdoc136
Reviewed 25 October 2016

What can I say? It is a Starbucks - so you know what you are getting. The baristas were all friendly and the location can't be beat if you are staying in the south loop on Michigan Avenue.

Thank Heather B
Reviewed 18 October 2016

There is a nice big table where you may work and drink you coffee. There is some healthy offerings. I searched all Starbucks to find rice-crispy treats in Chicago. They did not have one:( Some Sturbucks at NYC serve them. Wifi was good. Still, I...More

Thank 1banu
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 22:00
05:00 - 22:00
Location and Contact Information
  • Address: 636 S Michigan Ave, Chicago, IL 60605-1901
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 800-235-2883
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