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Steak 'n Shake

10860 Lincoln Trl, Fairview Heights, IL 62208-2098
+1 618-394-2520
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  • Excellent12%
  • Very good39%
  • Average12%
  • Poor12%
  • Terrible25%
16 Mar 2017
“Place is dirty”
8 Jan 2017
“I love this burgers!”
Restaurant Hours
American, Fast food
10860 Lincoln Trl, Fairview Heights, IL 62208-2098
All Details
Write a ReviewReviews (16)
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1 - 10 of 16 reviews

Reviewed 16 March 2017 via mobile

Went there for lunch service was bad .place is getting run down.took me 20 min to be waited on. Had a 30 min lunch break.the staff was standing around look they did not care about waiting on people.food was luke warm .look like been. On...More

Thank cowboy1956
Reviewed 8 January 2017 via mobile

What can beat good costumer service and meals under 5 dollars? Everytime my husband and I go to any Steak' n shake we leave with a smile and a full belly. First of, every time we get excellent service, the hamburger buns are super airy...More

Thank Screencat
Reviewed 9 October 2016

Had dinner here and was very good. Inexpensive but a very good burger, fries and shakes. Staff wasn't very friendly but food made up for that. Store was a little outdated with the booth seats torn but I would come to this store again.

Thank JD H
Reviewed 21 September 2016 via mobile

We waited over 45 minutes and never even got the milkshake we ordered. We did get water! When I complain to the manager she just Shrugged her shoulders and said sorry. Will not be coming back.

Thank davidl712
Reviewed 24 August 2016

The only negative thing I have to say about this particular Steak and Shake store is that the floors are always dirty and greasy and the service is slow. Managers seem to change frequently. Store needs an update!

Thank betteschmitt
Reviewed 25 June 2016 via mobile

Went for lunch during the middle of the week around 1pm. The place was fairly busy and got seated within 5 minutes. The restaurant itself was dirty. Floor was slippery, bathrooms gross, and lots of food on the floor. Our waitress was great and food...More

Thank Tracy D
Reviewed 13 March 2016

we have lunch and dinner. we love happy hour . it's Awesome,, the service was great and fast. we'll be back

Thank Kim L
Reviewed 23 January 2016

We ordered their double cheeseburger and fries along with a shake. The wait was long (10 minutes or more) for the store being only 2/3rds full. When our cheeseburger arrived is was without cheese. We did it notice that until we had eaten about half...More

Thank James B
Reviewed 1 January 2016 via mobile

It was a bit slow but the food was great and the service was great! The atmosphere is good for a family and it was clean. Weekends offer free kids meals and from 2-5 1/2 price shakes (of course we ate on a weekday at...More

Thank Kadja K
Reviewed 26 December 2015 via mobile

Now I know it's Christmas day and all but having as many staff as they did and very few customers, it shouldn't have taken 20 minutes to get a glass of water and another 30 minutes we waited for no milkshakes or food. The staff...More

Thank ARakers
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Wheelchair Accessible, Waitstaff
Location and Contact Information
  • Address: 10860 Lincoln Trl, Fairview Heights, IL 62208-2098
  • Location: United States  >  Illinois (IL)  >  Fairview Heights
  • Phone Number: +1 618-394-2520
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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