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Flat Top Grill - CLOSED

218 S Washington St, Naperville, IL 60540-5335
+1 630-428-8400
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Overview
  • Excellent34%
  • Very good21%
  • Average33%
  • Poor6%
  • Terrible6%
22 Dec 2015
“I always enjoy the food, but not the best service this time.”
24 Nov 2015
“Going downhill?”
Restaurant Hours Closed
CUISINES
Grill, Healthy, American, Asian, Vegetarian Friendly
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
218 S Washington St, Naperville, IL 60540-5335
All Details
Reviews (33)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 33 reviews

Reviewed 22 December 2015

I rolled in on a Sunday evening, expecting we might have to wait... and we did. But once we were seated, we could see the place was half empty. I guess they weren't filling all the tables because they were short staffed. Which they were,...More

1  Thank Lou L
Reviewed 24 November 2015 via mobile

We have eaten here many many times over the last few years and are very disappointed with the changes. First of all the protein was removed from the self service area and you now get only a small portion. On our latest visit, there was...More

Thank JoanneNaperville
Reviewed 14 September 2015

You'll be surprised on how you prepare your meal. You select your protein, and they (the cook) adds it to your veggies. They say it's for health reasons, but if you remember the portion size of the previous selection, your meal was much larger. You...More

Thank Greg T
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 15 September 2015

Hello Greg, Thank you for your recent TripAdvisor review about our restaurant. I appreciate you sharing your experience and would like to apologize about your bowl size and the proteins not being at the bar. As we continue to make efforts to make every guests...More

Reviewed 23 August 2015

My grandson took my wife and I to the Flat Top Grill on July 29th for lunch. We had never been to a "do it sorta yourself" stir fry place. It was nice to select the meat we wanted, then prepare our own bowl of...More

Thank Tom M
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 26 August 2015

Hi Tom M. Thank you for your TripAdvisor review on our restaurant. I'm pleased to hear you enjoyed your visit on July 29th. I'm glad you enjoyed being able to make your own creation. We hope to see you back soon. Thanks, Oscar Ocampo General...More

Reviewed 21 August 2015

This place is fun. You are involved in the selection of the ingredients for your stir fry. You receive a bowl and go to a bar and choose all of the items to go into your meal. The selection is overwhelming: meats, veggies, sauces, noodles,and...More

Thank James M
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 26 August 2015

Hi James M., Thank you for your recent TripAdvisor review about our restaurant. I appreciate you sharing your experience online. I see you enjoyed the large selection of ingredients. Hope to see you back soon! Thanks, Oscar Ocampo General Manager Flat Top Grill- Naperville 630.428.8400

Reviewed 16 August 2015 via mobile

Interesting restaurant concept with building your own combination for a stir fry. Tons of choices of sauces and options to add to your meal. Hard to get a table on Saturday night, and can get a bit crowded around the grill. Also disappointed that there...More

Thank PVE_11
FTG-Manager, Manager at Flat Top Grill, responded to this reviewResponded 18 August 2015

Hello PVE_11, Thank you for your recent TripAdvisor review on our restaurant. I'm pleased to hear that you enjoyed your time with us. I see you enjoyed the variety of choices. There can be a wait on Saturday nights however, we do take reservations which...More

Reviewed 6 July 2015

Flattop is a go-to place for lunch, or dinner out with friends-especially when everyone has a taste for something different. The option of choice is really great, and with the new changes to how you select your options, it has come with some problems. One...More

Thank lizzieashleigh
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 7 July 2015

Hello Lizzieashleigh, Thank you for your recent TripAdvisor review about our restaurant. I appreciate you sharing your experience online. I apologize about the meat not being up to par with what we expect. We replaced the student discount with other great offers. Ask your server...More

Reviewed 31 May 2015 via mobile

Flat Top Grill was the firts time my family ever visited in Chicago suburb, at 1st we were all surprised by their concept of customizing food by selecting your own ingredients and then adding your favorite sauces and then selecting how do you want it...More

Thank ddmarquise
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 16 June 2015

Hello ddmarquise, Thank you for your review of our restaurant on TripAdvisor. I'm pleased to hear that you enjoyed your time and food with us. I see that you enjoyed the Roti tacos. We hope to see you soon again. Thank you, Oscar Ocampo General...More

Reviewed 3 May 2015 via mobile

This was a very unique restaurant. They cook all the food and a flattop. I like it because you can eat healthy. Put all those good veggies in there and wait they have brown rice and quinoa. Food was taste so good. I think I...More

Thank Todd W
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 5 May 2015

Hello Todd, Thank you for your recent TripAdvisor review of our restaurant. I appreciate you sharing your experience online. I am happy to hear that you enjoyed the food and service was amazing. We hope to see you back soon. Thanks, Oscar Ocampo General Manager...More

Reviewed 10 April 2015

We love the variety of veges to build your own meal. Very generous portions with wide variety of sauces to flavor as you like. You can always add lettuce wraps or egg or roti breads. We always end up with more leftovers than we eat....More

Thank Giegs1
FTG-Manager, General Manager at Flat Top Grill, responded to this reviewResponded 24 April 2015

Hello Giegs1, Thank you for your recent Trip Advisor review on our restaurant. I am pleased to hear that you enjoyed your visit. Hope to see you soon again! Thanks, Oscar Ocampo General Manager Flat Top Grill- Naperville 630.428.8400

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Restaurant Details

Average prices
US$10 - US$16
Good for
Child-friendly
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:30
Tuesday
11:00 - 21:30
Wednesday
11:00 - 21:30
Thursday
11:00 - 21:30
Friday
11:00 - 22:30
Saturday
11:00 - 22:30
Location and Contact Information
  • Address: 218 S Washington St, Naperville, IL 60540-5335
  • Location: United States  >  Illinois (IL)  >  Naperville
  • Phone Number: +1 630-428-8400
  • E-mail
Description
Flat Top Grill, the pioneers of the create-your-own meal concept, offers a variety of vegan, vegetarian, allergy-friendly and meat protein options. You can package fresh, hand-picked ingredients to create your own burritos, soups, lettuce wraps, Roti tacos, stuffed sandwiches or traditional bowls. All military veterans and active service members receive 25% off their entire bill always and kids eat free every Monday!
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